Clark Quinn

OCTOBER 16, 2013

What would an effective L&D unit be doing, and what would the employee/manager/exec experience be? I see employees experiencing less ‘training’ As I’ve said, effective training is expensive when done properly, and should be used only when significant skill shifts are needed.

Change 173

Change Performance Support Diversity Training Communities of Practice 173

Clark Quinn

JANUARY 22, 2013

I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right). The goal is to have tools ‘to hand’ as well as people.

Cognitive 180

Cognitive Performance Support Screencast Compliance Training 180

CLO Magazine

OCTOBER 23, 2012

Social knowledge management consultant Harold Jarche suggests there are multiple layers, from collaborating in work teams, to collective learning in communities of practice, to cooperative learning with peers and friends in our networks (Figure 1). Leaders get better outcomes if they work with employees to create meaning.

Performance Support 72

Performance Support Performance Mentoring Suite 72