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Informal Learning – the other 80%

Jay Cross

Vendors don’t make money from informal learning. To create intellectual capital it can use, a company needs to foster teamwork, communities of practice, and other social forms of learning. In sum, communities are much more than a way to make up for knowledge deficiencies of some individuals.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Forward-looking companies established corporate universities and tried to become Learning Organizations. eLearning was born. Venture capitalists funded scores of eLearning companies, most of which disappeared in the dot-com crash a few years later. Vendors churned out page-turners and shovelware.