Clark Quinn

DECEMBER 17, 2015

There are three layers: work teams composed of members from different communities of practice, that are connected outward to broader social networks. At the work team level, you want people to be able to communicate with one another effectively, and collaborate to find answers.

Social Networks 100

Social Networks Communities of Practice Community Policies 100

CLO Magazine

OCTOBER 23, 2012

Social knowledge management consultant Harold Jarche suggests there are multiple layers, from collaborating in work teams, to collective learning in communities of practice, to cooperative learning with peers and friends in our networks (Figure 1). Leaders get better outcomes if they work with employees to create meaning.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Performance Learning Productivity

JANUARY 3, 2013

Best practice is the result of deterministic behaviour and exists only in relatively simple systems. If a chemical engineer is looking to design a new process or parameters for distillation in a chemical plant she may be able to identify the volumes and sequences that produce the highest amount of pure distillate.

Solution 196

Solution Compliance Training Training Train 196

Jay Cross

APRIL 29, 2015

Every day I would sift through a hundred or more items suggested by my social networks or the search engines. Since engineers are generally lousy writers, the firm hired professional authors to interview the authorities and write a couple of posts with links every week. About 4,000 people belong to communities.

Social Networks 36

Social Networks PKM Authoring Tools Content 36