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The Coherent Organization

Jay Cross

The underlying concept is that organizations and their people are members of many different types of networks, for example, communities of practice, the company social network, and close-knit collaborative work teams. There’s nothing new under the sun. You need to optimize participation in all of them.

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Thriving in the Net-Work Era

Jay Cross

Tomorrow I’m on a panel session on New Rules for the Enterprise 2020 at the Enterprise Learning! Clocks measure working hours instead of the sun. Railroads and communications links span the globe. Peer learning, communities of practice, collaboration. Summit in Alexandria, Virginia.

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LearnTrends: Backchannel

Jay Cross

Jenna Papakalos: Communities of practice belong to training. Robin Haines: The criticality of learning across the extended enterprise has been an issue for many years. Bob MacKie: There is also learning using community of practice outside the organization e.g. purchasing agents, chefs etc. Cynan: yeah. KM, TM, etc.

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Not Your Father’s ROI

Jay Cross

But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning. At CapGemini, six months after the informal launch, the 900 communities of practice were using 500 forums, 500 wikis and more than 250 expertise- or project-focused blogs. Business results as defined in the previous paragraph are not long behind.

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