Social Learning Has Its Place…And Informal Learning Does Too.

Dashe & Thomson

Two weeks ago Jane Hart wrote an article titled, Social Learning: to be or not to be? , in which Jane expresses her dislike of the term Social Learning (big S, big L). Jane claims that “Social Learning has come to refer exclusively to the use of social media in top-down, formal learning.” She also states that “social learning (small S, small L) happens continuously – freely and openly – in everything we do – in work, learn and study.”.

The Case for Communities of Practice

Jay Cross's Informal Learning

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They carry a set of knives that no one else is allowed to touch. Were it not for this sharing, we would not enjoy the broad, international array of food on our tables.

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Give Learners a Voice by Incorporating Social Learning

Adobe Captivate

If you’re a fan of Adobe Captivate Prime, you may be aware of the new social learning features that were just released. My favorite new feature has to be the discussion boards, which allow groups of learners to share web based and user generated content easily. Social learning is an important developing aspect of the learning technology industry. See this article on blended learning.

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Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

The Masterclass on Informal Learning

Jay Cross

Your organization has decided to tilt in the direction of informal learning. You’re concerned that your current offerings will not satisfy the new generation of workers. Masterclass for L&D managers, instructional designers, and senior instructors on the concept and implementation of informal learning. Here’s an overview of the topics from recent Masterclasses. Introduction to informal learning.

From Instructional Design to Enterprise Community Facilitation

ID Reflections

This is a long overdue post, the draft of which had been languishing in my dropbox for some time--half forgotten. But finally I felt this needs to see the light of day. I have reached something of a cross-roads in my career, and I wanted to document the process of this arrival. It has been a long and exciting journey so far, dotted with exciting projects, some wonderful clients, and a tremendous amount of learning. The age of social learning is here.

Class is over; now what? Informal learning in the workplace

Obsidian Learning

When you’re designing learning, don’t overlook the importance of informal learning. This is learning that takes place outside of the classroom or the eLearning activity. In fact, we typically learn more from informal learning than from formal learning experiences. How can you make learning continue to be effective after the learner closes the browser window or leaves the classroom? Build a Learning Culture.

Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. In the world of business, the era of networks is crowding out the Industrial Age. In sum, networks are ushering in new ways of doing business. Corporate approaches to learning have to change, as well. Such an approach fails in the face of rampant change. Organizations that don’t learn can’t keep up. It’s learn or die. Formal learning is pushed on learners.

Social, Informal Learning Can Be ?Measured

CLO Magazine

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure. Where the changes show up is in the data points companies analyze in conjunction with social and informal learning.

Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Here are the most popular posts on the Informal Learning Blog in 2009. Business Impact of Social and Informal Learning. T o implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. G et Out of the Training Business , my most recent column for Chief Learning Officer, called for the abolition of corporate training departments.

JSB on the roots of informal learning

Jay Cross

Informal Learning begins with these words: “THIS IS A BOOK about knowledge workers, twenty-first-century business, and informal learning. I first heard the term informal Learning from the late Peter Henschel, then director of the Institute for Research on Learning (IRL), who told me: People are learning all the time, in varied settings and often most effectively in the context of work itself.

Cammy Beans Learning Visions: Defining an e-Learning Strategy: Planning the Kickoff

Learning Visions

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Thursday, June 14, 2007 Defining an e-Learning Strategy: Planning the Kickoff In the spirit of building a Community of Practice -- sharing ideas and processes -- I thought Id try and share what I can of a current project. I did a lot of research in preparing our proposal and making our sales call. The scope of this seems much larger than that.

Using an eWorkshop to initiate or enrich a community

The eLearning Nomad

One of our new clients, a small NGO with a wide network of local partners in Africa and Latin America is building an e-learning program from scratch. The Moodle site is up and running and now we’re brainstorming on how best to structure the platform to support the needs of the organisation and its partners. Helping their partners to make a difference involves deep learning – together.

Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He literally wrote the book on Informal Learning. What are some of the successful examples?

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. He chairs the Internet Time Alliance, a brain trust of six thought leaders who help companies boost their collective intelligence and profitability through networks. They are currently refining informal/web 2.0 Interview.

The Changing Face of Work and Workplace Learning

Learnnovators

Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am not doing (at least trying not to) today what I did five years back–not only in terms of professional and personal growth but with respect to the demands of the time. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. I am not the kind to crystal gaze.

Using an eWorkshop to initiate or enrich a community

The eLearning Nomad

One of our new clients, a small NGO with a wide network of local partners in Africa and Latin America is building an e-learning program from scratch. The Moodle site is up and running and now we’re brainstorming on how best to structure the platform to support the needs of the organisation and its partners. Helping their partners to make a difference involves deep learning – together.

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced.

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. Build performance support into every blended learning effort.

JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He literally wrote the book on Informal Learning. What are some of the successful examples?

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. The more I thought about it, the more it seemed to me that it is one of the fundamental blocks of building a community of practice. Take Linux or the GitHub community for example.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced.

Possible obstacles in implementing blended learning and how to deal with them

Matrix

Blended learning has proved it’s not an L&D fad but an organic development in the business world. The most obvious benefit of blended learning is that it allows learners to actively engage with content in various ways. Read more: When it’s time to let go of an LMS.

Modernize Corporate Training: The Enterprise Learning Framework

Josh Bersin on Enterprise Learning

Over the last year or so we have talked with hundreds of companies about their desire to transform their corporate training programs to take advantage of social networking, knowledge management, communities of practice, and better models of blended learning. As we studied dozens of high performing training programs through our Learning Leaders ® program, we.

Modernize Corporate Training: The Enterprise Learning Framework

Josh Bersin on Enterprise Learning

Over the last year or so we have talked with hundreds of companies about their desire to transform their corporate training programs to take advantage of social networking, knowledge management, communities of practice, and better models of blended learning. As we studied dozens of high performing training programs through our Learning Leaders ® program, we.

The new workplace

Jay Cross

Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal. Informal learning tops many training department agendas. However, few of them are doing much systematically. They’ve converted a few programs but they’ve failed to improve their learning ecosystems.

The Future of the LMS

Bottom-Line Performance

We started the month talking about the features and functions of learning management systems. Soon, it won’t be enough that the LMS tracks formal learning like instructor-led training courses or e-learning modules; the future is here, and learning management systems are changing rapidly to keep up. Most respondents use all of the 12 major learning tools and technologies listed on the survey in their portals.

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5 Ways to Kick-Start Great On-the-Job Sales Training

Mindflash

After all, a high-performing sales force is the lifeblood of most organizations including non-profits. According to Bersin & Associates , 73% of companies believe their most valuable learning approaches are informal, yet only 30% of resources are focused there. This is a staggering figure considering that studies show 70% of what sales people learn about how to do their jobs, they learn from informal approaches.

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50 suggestions for implementing 70-20-10

Jay Cross

Post 1 People learn their jobs by doing their jobs. Knowledge work has evolved into keeping up and taking advantage of connections. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. As standalone companies realize that they’re really extended enterprises, co-learning with customers and stakeholders becomes important as everyone faces the future together. People learn by doing.

50 suggestions for implementing 70-20-10 (3)

Jay Cross

The 20 percent: learning through others. Learning is social. People learn with and through others. Conversations are the stem cells of learning. People learn more in an environment that encourages conversation, so make sure you’re fostering an environment where people talk to each other. The kids will learn a lot more this way. Companies need to take advantage of the social nature of learning. Communities of practice.

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5 Ways to Kick-Start Great On-the-Job Sales Training

Mindflash

After all, a high-performing sales force is the lifeblood of most organizations including non-profits. According to Bersin & Associates , 73% of companies believe their most valuable learning approaches are informal, yet only 30% of resources are focused there. This is a staggering figure considering that studies show 70% of what sales people learn about how to do their jobs, they learn from informal approaches.

Theories for the digital age: Self regulated learning

Learning with 'e's

Informal and self regulated learning are defining characteristics of 21 st Century education. Various commentators suggest that as much as seventy percent of learning occurs outside of formal educational settings (Cofer, 2000; Dobbs, 2000; Cross, 2006). One challenge for education providers is to decide whether they will support the desire of students to self regulate their learning activities using personal technologies.

EDGEX 2012: About Disruptive Education

ID Reflections

This sentence from Stephen Downes post AWorld to Change best exemplifies one of the key drivers behind a conferencelike EDGEX2012: We need to move beyondthe idea that an education is something that is provided for us, and toward theidea that an education is something that we create for ourselves. If you have ever been inspired by the writings of Paulo Freire ( Pedagogyof the Oppressed , Pedagogyof Hope ), then this conference is for you.

The Changing Face of Work and Workplace Learning

ID Reflections

Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am not doing (at least trying not to) today what I did five years back--not only in terms of professional and personal growth but with respect to the demands of the time. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. I am not the kind to crystal gaze.

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The principles of learning

Jay Cross

Yesterday I came upon a 13-year old cassette recording of Peter Henschel, executive director of the Institute for Research on Learning , speaking to a breakout session at Elliott Masie’s TechLearn conference. Learning About Learning: Lessons from the Trenches. Presentation by Peter Henschel, Institute for Research on Learning. The mental model of “I teach/you learn” is fraught with problems. We’re seeing a more interactive model of learning.

Re-imagining Work & Learning in a Networked World

ID Reflections

"The nature of work is changing. The changes to society will be vast" by @gapingvoid We are on the eve of 2015! Most of us do a retrospection of the year gone by, and a future-spection of the year to come. I thought I''d do the same from an L&D and workplace learning perspective. The latter talks about the impact that the changing nature of technology is having on us. This has wide-ranging implication on learning and the future of work.

Recommended Reading Summary: A Chapter of “Emerging Technologies for the Classroom”

Adobe Captivate

In October, I posted some recommended reading that complemented one of my classes on gamification. I’ve since started writing chapter summaries (here is the last article ) so people can “preview” some of the great books out there and hopefully end up reading them! Google Scholar features most of the chapter for free. Social media and social networking sites allow individuals and groups to collaborate and learn together.

MOOCs: Building Personal Learning Networks

Your Training Edge

For the past year or so, massive open online courses (MOOCs) have been busy upending all kinds of assumptions about education: content is king, quality education is expensive, and instructor-led training is the gold standard, to name just a few. One major change that MOOCs have greatly contributed to is the gaining recognition of learning as a primarily social activity, where the networks created are just as important (if not more important) as the content learned.

Exploring Social Learning and Smarter Working (eLearning Guild Webinar) #inttime

Learning Visions

These are my live blogged notes from today’s eLearning Guild Webinars with members of the Internet Time Alliance (ITA): Harold Jarche, Charles Jennings, Clark Quinn, Jane Hart, Jay Cross Exploring Social Learning and Smarter Working The questions for the session were sourced from the crowd. More of our work is in “exception handling” – not doing stuff we’ve done before. How do you use social learning to support formal learning? Moderate social communities.

Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. You are learning to learn how to become the person you wrote the obit for. It’s learning to know versus learning to be. Most of what we learn, we learn by interacting with others.