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Jay Cross
MARCH 29, 2015
However, if the mindset has stretched beyond event-based learning to where most learning occurs for workers, which is in the workplace at the point-of-need, where process-based learning serves best and where learning through doing and learning as part of the work process happens, then ID takes on a whole new dimension.
Marcia Conner
JANUARY 26, 2012
Informal learning is what happens when knowledge has not been externalized or captured and exists only inside someone’s head. Virtually all real learning for performance is informal, and the people from whom we learn informally are usually present in real time. To get at the knowledge, you must locate and talk to that person.
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