Communities of Practice Knowledge Work Knowledge Worker ROI 
Tony Karrer
APRIL 7, 2009
Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 My Top 25 blogs for 2008 Blogging as Reflective Practice The Elearning Apprentice Part 2: A four-level framework for evaluating social network ROI. Tools Collaborative Learning Using Web 2.0
Jay Cross
MARCH 14, 2010
Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.
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