Remove Communities of Practice Remove Knowledge Worker Remove Problem Remove Social Software
article thumbnail

Lurking is Not a Static State

ID Reflections

From a community of practice perspective, lurking is interpreted as “legitimate peripheral participation,” a crucial process by which communities offer learning opportunities to those on the periphery. (p. There are communities where we continue to remain as lurkers. Etienne Wenger, Nancy White and John D.

article thumbnail

Success Formula for Discussion Forums in Financial Services

Tony Karrer

One of the things that this group has identified as one of their “problems” is that they receive too many emails. They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. Of course, there’s no easy answers here, but lots we can discuss and learn around this. This is in process.

Forum 115
article thumbnail

Why Corporate Training is Broken And How to Fix It

Jay Cross

Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Feeds, Tweets, streams.