Communities of Practice Learning Strategy Social Social Software 
Tony Karrer
JULY 21, 2010
Business Casual , October 29, 2008 Making Intranet Discussion Groups Effective - eLearning Technology , June 15, 2006 Requirement to Social Learning Adoption #2 - Compatibility - Engaged Learning , February 24, 2009 The Holy Trinity: Leadership Framework, Learning 2.0 &
Jay Cross
JULY 17, 2012
What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Malcolm Knowles pointed out that adults learn differently than children.
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