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Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview. The more of the same task they performed, the more efficient they became. Economy of scale was achieved.

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Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work. Lots of the opportunities to improve come through the network, through the people we learn with and from.