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Six Tenets of Community Management: Learnings

ID Reflections

Ask questions,observe usage patterns and offer help. We can’t afford toput ourselves first if we want to be half-way good and trusted communitymanagers. In the initial days of the launch of a social businessplatform, most community management effort will be focused on initiating andmanaging change.

Community 151
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Role of L&D in the 21C Workplace

ID Reflections

Most of the work in today’s organizations require some or all of the following key skills: Problem solving Critical and analytical thinking Pattern sensing and meaning making (connecting the dots) N etworking and collaborating Exception handling Ability to learn rapidly is perhaps the mega-skill that makes the rest possible.

Roles 167
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Thriving in the Net-Work Era

Jay Cross

Here are some practical examples for learning professionals: PROBE: Prototype; Field test; Accept Life in Beta; Welcome small failures. SENSE: Listen; Enable conversations; Look for patterns; Learn together. This requires information, knowledge, trust and credibility. Peer learning, communities of practice, collaboration.

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I need a (training) hero: How to make a career in training

TalentLMS

Create communities of practice. Regularly review and revise the original strategy taking into account subsequent feedback, analytics, and reports around patterns of use. There’s an art to first finding the information you want, and then knowing if you can trust what you’ve found. Publicize and promote curated content.

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Avoiding drop outs in your eLearning courses

TalentLMS

Regular communication helps dispel any doubts or concerns learners may have during the learning process, some maybe crucial to clear in order to achieve learning goals. Set up a predictable pattern of communication, for example, via email, and the response time.

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Top 75 eLearning Posts - May 2010

eLearning Learning Posts

Build Trust, Not Control - The Peformance Improvement Blog , May 3, 2010 As we come out of the recession and companies prepare for hiring and growth, the level of trust in a company’s culture will have a lot to say about whether that organization will be successful or not. So, can the next five years break this pattern?

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Why Content Curation Should be in Your Skillset

Jay Cross

Sorting through posts made me think critically and see patterns. Management made sure each community had at least one person planting seeds. Each community elected trusted authorities to spot developments and research worth sharing with the group. Perhaps one item in fifty seemed worth commenting on.