Clark Quinn

OCTOBER 16, 2013

I’d expect to see more performance support, easily accessible via user-centric portals and search and delivered when and where needed. Employees would be tightly coupled to their work teams, and more loosely coupled to their communities of practice. Does this make sense? social strategy'

Change 173

Change Performance Support Diversity Training Communities of Practice 173

Clark Quinn

JANUARY 22, 2013

I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right). Again, with a performance strategy focus.

Cognitive 180

Cognitive Performance Support Screencast Compliance Training 180

CLO Magazine

OCTOBER 23, 2012

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Accomplishing this requires both cultural and technological support. ” The goal is to support the full suite of needs.

Performance Support 72

Performance Support Performance Mentoring Suite 72

ID Reflections

JUNE 29, 2014

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview.

Roles 167

Roles Social Media OER Performance Support 167

Clark Quinn

DECEMBER 29, 2015

In thinking a bit about the Future of Work, one of the issues is where to start. If we take the implications of the Coherent Organization to heart, we realize that the components include the work teams, the communities of practice (increasingly I think of it as a community of improvement ), and the broader network.

Community 100

Community Communities of Practice Diversity Training Performance Support 100

Jane Hart

AUGUST 27, 2012

Understands that the natural, continuous learning that accounts for the majority of learning takes place in the workflow – and is to be encouraged, fostered, supported and shared. Supporting autonomy. Little interest in this area of work. Supporting Personal Knowledge Management: tools, techniques, skills and behaviours.

Blended Learning 198

Blended Learning Social Business Performance Support 198

Jane Hart

FEBRUARY 14, 2016

That is, it helps to think in terms of performance outcomes – i.e. what individuals need to be able to do as a result – rather than on learning outcomes or course completions. Someone needs to encourage and support that interaction, and that person needs to know when to intervene and when to hold back.

Social Networks 100

Social Networks Social Network Social Social Learning 100