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Summarizing Learn for Yourself

Jay Cross

Back in California, Peter and I met at the Institute for Research on Learning to talk further about informal learning, communities of practice, anthropological research, and learning as engagement.

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LearnTrends: Backchannel

Jay Cross

Jenna Papakalos: Communities of practice belong to training. Bob MacKie: There is also learning using community of practice outside the organization e.g. purchasing agents, chefs etc. Judy Muller: Intuit.great idea to implement active practice of it's core "customer focus". Jenna Papakalos: Why is that?

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How to support informal learning

Jay Cross's Informal Learning

. • Do not punish people for failed experiments (if you never fail, you’re not innovating). • Create a network that enables people to locate who knows what. • Apply the 80/20 rule to critical functions and seed communities of practice around them. • Make mentoring and coaching part of everyone’s job. • Use information technology to pull knowledge (..)