The differences between social professional networks and communities of practice


The meaning ofcommunity’ has changed drastically with the spread of the internet and the rise of all the social networks. No longer confined by geography, people who share the same interests can connect, share and grow as a community online. Organizational value of online communities. Main difference between social and professional communities. Communities of practice focus on a subject.

Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. Looking through the program, I’m delighted to see that many of the sessions could easily play at DevLearn and vice-versa. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. How different are these KM World talks from the topics we covered at DevLearn ? DevLearn and KM World.

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Come Together

Jay Cross

Organizations have woken up to the power of people working together. The world moved at a slower pace. Today’s organizations are learning the power of people working together in real time. The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. The social learning revolution has only just begun.

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Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Business Impact of Social and Informal Learning. T o implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. G et Out of the Training Business , my most recent column for Chief Learning Officer, called for the abolition of corporate training departments. I nstructional design was invented around the time of World War II. The ROI of Enterprise 2.0

Why Corporate Training is Broken And How to Fix It

Jay Cross

Training is out of sync with the times 11. The world around corporate training has changed. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Traditional training departments cannot build courses fast enough to keep up with the speed of change. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom.


Jay Cross

The Times of London calls C.K. 1 most influential management thinker in the world.&# If you’ve ever talked about “core competencies&# or “strategic intent&# or “the fortune at the bottom of the pyramid,&# you’re using terms he invented (with Gary Hamel in the first two cases). Co-creation is a key concept in his just published book, “The New Age of Innovation,&# written with M.S. “learning (co-creation of knowledge)&#.