Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Paradiso

SEPTEMBER 5, 2023

Have you ever wondered how companies keep your personal information safe when you use their services online? Well, that’s where SOC 2 Compliance comes into play. SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Paradiso

OCTOBER 12, 2023

Industries like banking and finance often have unique requirements due to strict compliance and regulations. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Beyond standard LMS features, it provides ready-made solutions for regulatory and compliance needs.

LMS 91

LMS Services Compliance Training Authoring Tools 91

eLearning Industry

DECEMBER 24, 2019

Soft skills don’t just impact your customer service and sales stats. Communication, negotiation, and creativity also impact your company’s compliance. Let’s look at 6 factors to consider about soft skills online training and tips to achieve rapid results. This post was first published on eLearning Industry.

Customer Service 54

Customer Service Services Compliance Training Custom 54

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Operational Training.

Customer Service 52

Customer Service Compliance Training Services Custom 52

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Accessplanit

JANUARY 3, 2019

At accessplanit, we are heavily committed to providing the highest levels of service, support and experience to our customers.

Customer Service 42

Customer Service Upgrade Services Compliance 42

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. With these healthcare LMS benefits, healthcare professionals can deliver better patient care while organizations maintain operational efficiency and legal compliance.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Negotiation.

Customer Service 49

Customer Service Compliance Training Services Custom 49

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 84

Services Compliance Training LMS Performance Support 84

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Operational Training.

Customer Service 40

Customer Service Compliance Training Services Custom 40

cogentys

SEPTEMBER 12, 2013

A humorous eLearning Icebreaker highlighting the importance of customer service training in the workplace. authoring tools compliance training corporate education custom elearning customer service training hospitality training learning management system lms' Animation - Relevant & Fun!

Customer Service 76

Customer Service Compliance Training Services Custom 76

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

Services 52

Services Custom Metrics Customer Service 52

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Accessplanit

SEPTEMBER 22, 2016

This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Customer Service 40

Customer Service Upgrade Services Custom 40

Infopro Learning

MARCH 27, 2023

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. Therefore, the employees’ ability to deliver outstanding customer experience is vital. The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

Gyrus

DECEMBER 21, 2017

Richmond, VA, December 21, 2017, Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced that Talented Learning named the GyrusAim® Learning Management System Honorable mentions for "Best Compliance LMS" category. million, with the number…… Has Your New Hire Quit Already?

Compliance Training 113

Compliance Training Association Learning Management System Compliance LMS 113

Integranxt

NOVEMBER 21, 2023

With the help of these technologies, your product’s functionality and customer service potential can be increased. Compliance and Security Evaluation : Ensure that your product complies with relevant industry standards and regulations. Another crucial factor is the cost-effectiveness and long-term value of the service.

Services 52

Services Productivity Product Guide 52

KnowledgeAnywhere

OCTOBER 18, 2023

Pain Point #1: Regulatory Compliance and Changing Laws The banking sector is perpetually under the microscope of regulatory bodies and with a myriad of ever-evolving regulations, banks often find themselves in a tight spot. The cost of compliance for large businesses could amount to a staggering $10,000 per employee.

Compliance Training 82

Compliance Training Industry Customer Service Compliance 82

Learning Pool

JULY 14, 2021

Learning Pool, the Derry-based elearning solutions provider, is thrilled to have partnered with Protector Insurance in the UK to offer off-the-shelf content directed at compliance training. . Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. Find out more here.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

CLO Magazine

DECEMBER 18, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

Services 47

Services Compliance Training LMS Performance Support 47

Paradiso

OCTOBER 24, 2023

It ensures that agents are well-prepared to deliver the service your customers expect. Call center training software empowers companies to develop and provide essential training to their customer-facing employees. Paradiso LMS boasts a top-notch authoring tool , enabling you to create engaging customer service training programs.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Paradiso

NOVEMBER 17, 2023

Get in touch to avail some awesome eLearning services! Some of the advantages of using an LMS for the insurance industry include: Enhance Risk Management: One of the crucial aspects of the insurance industry is adherence to strict regulatory standards and compliance requirements.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

OpenSesame

OCTOBER 27, 2010

A company without customer service is a company without customers. Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully trained.

Customer Service 52

Customer Service Services Custom Compliance Training 52

Infopro Learning

MARCH 30, 2023

The Banking, Financial Services, and Insurance (BFSI) industry plays a critical role in driving economic growth and stability across the globe. It encompasses various financial services, including banking, insurance, and investment management.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . Those included on the 2022 ‘Top LMS for Compliance Training’ were ranked on the following 9 criteria: . Customer support. Customer Experience. Customer reviews.

Compliance Training 77

Compliance Training LMS Compliance Brandon Hall 77

Ed App

MARCH 30, 2021

This amplifies the importance of compliance training in ensuring that your employees are educated with proper conduct to prevent any violation in the workplace or on the consumers’ rights under the law. . So, what does GDPR compliance mean for your organization? GDPR compliance is not only applicable in IT.

Compliance Training 52

Compliance Training Compliance Privacy Security 52

InWhatLanguage

JULY 1, 2022

What if some of your employees need access to language services? In such cases, language services for businesses will be useful and provide accessibility. This is where expert language services may benefit your company. What Is a Language Services Provider? Interpretation Services. Professional Translation.

Services 52

Services Compliance Training Internationalization Communication 52

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Table of Contents.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

Infopro Learning

NOVEMBER 21, 2023

AI-powered digital trainers can be used to deliver a wide range of training content, including onboarding and new hire training, product knowledge training, compliance training, sales and customer service training, leadership and management training, and soft skills training.

Teams 221

Teams Privacy Compliance Training Harbinger 221

LearnDash

OCTOBER 8, 2020

Products and services: train employees, both new and long-term, in your products and services. For some businesses, employees need to learn a lot about specific products and services in order to be able to pass on this information to customers.

Compliance Training 281

Compliance Training Diversity Training Online Training 281

SmartUp

JANUARY 6, 2022

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. NMG Capital : a private equity business investing in entrepreneurial financial services entities. Background. NMG Benefits : an employee benefit consulting and administration business in South Africa and Namibia. The Numbers.

Compliance Training 52

Compliance Training Services Global Support 52

LearnDash

JUNE 17, 2021

Keep up with compliance regulations. Safety and compliance regulations commonly undergo adjustments and updates. Failing to maintain these compliance protocols can be costly to businesses. However, making sure every employee is up to date on all relevant compliance can be costly and hard to measure. Close the talent gap.

Compliance Training 287

Compliance Training Online Learning Business Online 287

Academy of Mine

JULY 2, 2023

Compliance training is a powerful tool for increasing on-the-job safety, preventing lawsuits, and boosting employee performance…when it’s done right. To deliver more effective compliance training, it helps to have a great compliance training platform. What Is a Compliance Training Platform? Let’s start with the basics.

Compliance Training 40

Compliance Training Compliance Authoring Tools Platform 40