Allison Rosset Guest Post: Evaluation—Words Into Action?

The Learning Circuits

The topic—evaluation. When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” An ASTD benchmarking study looked at course evaluations by Kirkpatrick level. We also measure to fulfill compliance obligations, reported as a habit by 48% of respondents.

WLP 48