Allison Rosset Guest Post: Evaluation—Words Into Action?
The Learning Circuits
MAY 7, 2012
The topic—evaluation. When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” We say we want to do more and know more. No surprise here.
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