A guide for SMEs and IDs: 6 steps to enhancing eLearning
MARCH 12, 2015
SMEs, whether product managers, compliance directors or sales executives, know the facts but may not know how to teach them. For IDs to organize information in a way that's compelling and easy to learn, they must rely on the expertise of SMEs. By reading it before beginning core work, an ID gains the SME's respect, increases credibility, and saves time by preventing the SME from having to walk the ID through basic information. Their work proves the power of "we." .