Allison Rosset Guest Post: Evaluation—Words Into Action?
The Learning Circuits
MAY 7, 2012
When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” Might this change the current landscape for metrics in learning and performance? We also measure to fulfill compliance obligations, reported as a habit by 48% of respondents. Our curiosity extended to barriers to metrics.