Allison Rosset Guest Post: Evaluation—Words Into Action?

The Learning Circuits

When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” Might this change the current landscape for metrics in learning and performance? We also measure to fulfill compliance obligations, reported as a habit by 48% of respondents. Our curiosity extended to barriers to metrics.

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