Allison Rosset Guest Post: Evaluation—Words Into Action?

The Learning Circuits

When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” Technology has changed the shape of workplace learning and performance, shifting learning, information and support into the workplace, and enabling new ways of capturing and communicating data and meaning.

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