Allison Rosset Guest Post: Evaluation—Words Into Action?
The Learning Circuits
MAY 7, 2012
When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” We also measure to fulfill compliance obligations, reported as a habit by 48% of respondents. This is one of those topics that never goes away. It reigns supreme in just about every needs study for workplace learning professionals.