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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Mastering high-impact conference presentations

BrightCarbon

Conference presentations are really hard to get right compared to day-to-day decks. The main differences with conference presentations are that they tend to take place on a big stage in a big hall with a larger, more general audience than presenters usually face. At a conference you have a specific challenge. This is okay.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. In this year’s judging, Learning Pool was commended for remaining customer-centric all while delivering an impressive growth strategy year after year.

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Learning & Development Conferences in 2021

Limestone Learning

Not only did our personal work lives get a massive rethink this year — so did professional development opportunities, which underwent their own shuffle from hotel conference rooms to webinar screens. The sudden pivot to virtual wasn’t without glitches, but it was a good dress rehearsal for a slick virtually all-virtual 2021 conference slate.

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5 eLearning Myths Debunked

eLearning Brothers

As the global learning landscape shifts from one of classroom lectures and workplace conferences to one that is more virtual, instructional designers are using the opportunity to create more innovative learning experiences. The last couple of years have brought on some significant changes in the world of training and learning.

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ATD Buzz: What we heard around the conference

Rustici Software

In-person conferences are back, and we recently attended ATD ICE! While chatting and catching up with our customers is always our favorite part of events, we were also curious what the learning and training hot topics would be for 2022. Here’s your conference buzz: Using VR and AR in learning. xAPI whispers.

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TechLearn 2023 Highlights and Tools to Try

Experiencing eLearning

This was my first time attending this conference and visiting New Orleans. It was great to see some familiar faces from other conferences, meet some long-time online colleagues in person, and get to know a number of new folks. I enjoy smaller conferences like this where there’s more opportunities to talk and network.

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