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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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eLearning Conferences

Tony Karrer

Once again, Clayton Wright has been nice enough to compile an incredible list of conferences focused on use of technology in learning. Please note that events, dates, titles, and locations may change; thus, check the specific conference website. crw Another source of major eLearning conferences is: Tom King's eLearning Google Calendar.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

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Mobile Coach User Conference

Mobile Coach

User Conference Schedule Overview. Join our very first user conference ! This is the perfect opportunity to dive into chatbots for those who are new, or to expand your knowledge and see what is next for chatbots. Opening Keynote | 10:30 MT Vince Han, our founder, will kick-off our inaugural user conference.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Tips for creating “findable” videos. At a glance. The Problem.

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Use Software Simulations To Create A Safe Learning Environment For Employees To Master Company Software

IT Training Department Blog

Good software simulations create a world where mistakes are welcomed and learning is easy without the fear of irreversible consequences. This learning experience that good software simulations create helps employees transfer what they’re learning to their jobs. That means they feel loved and supported by their leaders.

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How to Create an Online Course regardless of authoring tool or lack thereof

eLearning 24-7

We do this when we attend conferences. I see this approach, well, not the goes in one ear and out the other, when I attended seminars at conferences. If you want to find materials on creating an online course, the internet is the worst place to look. I took a look at the Learning Technologies conference 2023 program.