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Training LOVES Performance Support & Performance Support LOVES Training

Ontuitive

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Learning & development conferences in 2024

Limestone Learning

And as a bonus, you’ll find plenty of online options, making conferences more accessible and affordable than ever. Keep checking back on this list of 2024 conferences, as dates and venues occasionally change. Watch this space throughout the year! Have you experienced strategies that did not work out as well as you had hoped?

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Learning & Development Conferences in 2023

Limestone Learning

With that, here’s a preview of what to expect in conferences for 2023. February 7–9, 2023: ATD TechKnowledge Conference , New Orleans, LA Technology waits for no one. Join the conference for three immersive days of discovering the newest learning technologies, the hottest industry trends, and the most innovative approaches to L&D.

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The Battle of the Authoring Tools: A 10-Point Comparison for Picking the Right One

Speaker: Chris Paxton McMillin, President of D3 Training Solutions

Depending upon your learners’ needs and your organization’s performance goals, you could be overlooking considerations that impact the both effectiveness of your courses and how long it takes to finish them. There are plenty of great authoring tools for developing eLearning, but the one you select could directly impact your course's outcomes.

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Performance Support Goes to the Oscars

Allison Rossett

Mobile was the buzz at the ASTD International Conference in Dallas in May, 2013. Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

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Learning & Development Conferences in 2022

Limestone Learning

By now we’re all pros at working from home — and so are most of the conference organizers we follow with this blog. There’s a sense of optimism on all the conference websites, which is just what we need for 2022! There’s a sense of optimism on all the conference websites, which is just what we need for 2022!