Remove Confidentiality Remove Create Remove Custom Remove Services

Deliver Outstanding Customer Service with Screen Recording

TechSmith Camtasia

Over the past several years, the term customer experience has continued to gain momentum. Consumers are no longer limited to purchasing goods and services from local businesses. Be so amazing that your customers want to tell everyone about their experience.

30+ Ideas for eLearning Portfolio Samples

Experiencing eLearning

What if you can’t use any samples of your existing work due to confidentiality or security requirements? For example, the Instructional Designer or eLearning Developer demo in my portfolio is based on an activity I originally created for a health care client.

Top 5 collaboration tools

Sponge UK

Creating effective elearning requires many different skills and collaboration between team members is crucial to success. Creating groups for different teams is easy and provides a great way to get input from a team of people quickly and efficiently.

30+ Ideas for eLearning Portfolio Samples

Experiencing eLearning

What if you can’t use any samples of your existing work due to confidentiality or security requirements? For example, the Instructional Designer or eLearning Developer demo in my portfolio is based on an activity I originally created for a health care client.

Measuring Leadership Effectiveness

Your Training Edge

Take a close look at your customer service, both internally and externally. There are numerous systems that can create the leadership index for the organization, or you can do it on your own. It’s easy to get caught up in leadership skills and development.

Beam up to ProProfs Enterprise – Centralized management simplified for the entire organization

ProProfs

As an author, you can create, edit, change internal settings to ensure security, delete quizzes or any other programs. Data Privacy & Confidentiality: We know that your data can contain highly sensitive and confidential details about your organization.

Six Things to Consider When Implementing An LMS for the First Time

CommLab India

Are you confused about choosing the right LMS from the whole gamut of LMS service offering companies? Creating your own LMS application that caters to your organization’s requirements is a costly affair. This can be customized with the required features.

5 Points to Consider When Updating Your Anti-Harassment Policies

Coreaxis

” Hostile Work Environment Sexual Harassment is defined as any “unwelcome sexual conduct that unreasonably interferes (on purpose or in effect) with an individual’s work performance or creates an intimidating, hostile, or offensive working environment.” Both situations create a hostile work environment. Safeguards like this can go a long way in creating and maintaining a comfortable workplace. Implement confidential processes for reporting.

HIPAA Training and Data Breaches: Are You Protected?

KnowledgeCity

Since the Health Insurance Portability and Accountability Act was made into law in 1996, patients were assured this would protect the privacy of their medical records and ensure the confidentiality of their medical information. Patients, doctors, billing departments, or related services are the usual recipients. Expert-Created Content. Each course features interactive exercises that can be easily customized to include your company’s information.

To Buy or Build Your E-learning, Which Road to Take?

CommLab India

If not, you can outsource your requirements to a vendor who provides customized e-learning solutions. When to build: Building a course is the right option when: You want to educate your employees on your product and services.

eLearning in the GDPR era: What you need to know

TalentLMS

Any company offering services to EU citizens or tracking EU citizens’ behavior (e.g. It collects your data to provide you with banking services. In general, a business X acts as a data controller through its collection of the data of its employees or customers.

Why every company should consider training the extended enterprise

Matrix

But the success of any company is based on the hard work and commitment of all employees, suppliers, partners, customers and any stakeholder involved in any way in the well-functioning and development of the business. Customers.

Office 365 Video: Your Corporate YouTube

TechSmith Camtasia

YouTube is a great service for sharing videos and screencasts publicly with the world. It’s not so great if the videos you’re sharing have confidential information, trade secrets, or information that would give outside hackers an insight into the inner workings of your company.

Top 6 Due Diligence Checklists for Hiring Outsource Partner!

Your Training Edge

31% – To improve and achieve quality service. Top 6 Checklists before Opting for Outsourcing Services. This includes insurance, liability, collaboration time frames, and other crucial clauses like confidentiality and security while drafting the contract.

Measuring Leadership Effectiveness

Your Training Edge

Take a close look at your customer service, both internally and externally. There are numerous systems that can create the leadership index for the organization, or you can do it on your own. It’s easy to get caught up in leadership skills and development.

A Quest for Success

CLO Magazine

On average, participants received feedback from 18 to 25 raters including their managers, direct reports, peers, and both internal and external customers.”. The results of the assessment were strictly confidential; only the participant and Cuozzo received a copy.

Can you name your best employees?

Sponge UK

This practice is exemplified by Zappos’ mid-training offer of $2,000 if new customer service employees quit there and then. Beyond feedback there are many LMS’s that allow learners themselves to create and share content about the training.

10 Advantages of Digitization and Data Capture You Must Know

Aptara

So you’re thinking of creating a paperless organization. Many projects become very complex if done properly and outsourcing to a professional service provider like Aptara can save time, money and frustration. 10 Advantages of Digitization and Data Capture You Must Know.

Delivering Online Training Securely

Mindflash

Organizations often are training employees and partners on material that is sensitive or confidential. Fortunately the folks at Amazon Web Services (AWS) are. The Mindflash platform is 100% hosted with Amazon Web Services.

13 eLearning Scenario Tips that 60 Experts Agree On

eLearningArt

So, you know scenarios are important…but how do you actually create good ones? This creates a stronger opportunity for long-term memory storage as you have connected prior experiences to current learning. Immerse them into the scenario and create an emotional connection to it. —

Expert 105

How Mobile Technology is Changing the Way We Communicate

SkyPrep

Another cross-department team is staying up to date using text messages services and another is holding a video conference to share their input on the status of the new initiative.

Virtual (Learning) Reality

CLO Magazine

For example, service provider Sodexo — which has 420,000 employees around the world — posted an annual savings average of $1.5 The applications best suited for a virtual learning environment include customer or product learning, new hire on-boarding, administrative and management topics, and employee learning. companies spent $13,675 on average on social learning tools and services — a 39 percent increase from 2011.

How Mobile Technology is Changing the Way We Communicate

SkyPrep

Another cross-department team is staying up to date using text messages services and another is holding a video conference to share their input on the status of the new initiative.

8 LMS Requirements For Corporate Training

eFront

Based on our extensive experience dealing with business customers though, we believe that this list is a great starting point for the average enterprise or organization looking into online learning solutions.

Wikis for Improving Productivity

Experiencing eLearning

Created a specific template structure for contact info. Security: They have passwords visible on the wiki, but that’s OK b/c the security of the wiki is OK–must log in to view the confidential content. Wiki solves the problem of creating one central location with easy access. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed.

Wiki 170

In a World of Info Overflow, Embrace Lean Learning

CLO Magazine

Rather, the answer lies in creating and consuming learning in a much leaner fashion. A large credit union that requested confidentiality struggled to help its call-center staff gain a confident understanding of the breadth and depth of the organization’s mortgage services. Equipped with the right knowledge, the company says its sales representatives are now better able to serve their customers, boosting sales and creating more cross- and up-sell opportunities.

How to Become a Learning Organization (An Interview with Michelle Ockers)

Convergence Training

So it was about people working together, using that collective knowledge and learning to build capabilities and that that creates results that they care about. You know…digital disruption, technology is moving on, our customer’s expectations are shifting.

GDPR: Docebo is ready – are you?

Docebo

The regulation gives EU citizens ultimate control over their personal data and will force businesses to spell out, in plain language, why they’re collecting a user’s data and if it will be used to create profiles of their actions and habits.

How to Make The SAAS Decision

CLO Magazine

Companies have much to consider when evaluating whether to buy software as a service for their learning management needs, including cost, user functionality, security and how to troubleshoot problems. Software as a service systems are slowly replacing many software functions in both large and small organizations. Also, we can customize the software’s functionality to meet our diverse departmental needs,” she said.

KM 54

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc. Privacy / Confidentiality - Limit the visibility.

Web 103

Free L&D webinars for May 2018

Limestone Learning

Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments. Instead, join this webinar to discover four simple fixes to create powerful presentations when you’re under a time crunch.

GDPR: Docebo is ready – are you?

Docebo

The regulation gives EU citizens ultimate control over their personal data and will force businesses to spell out, in plain language, why they’re collecting a user’s data and if it will be used to create profiles of their actions and habits.