Deliver Outstanding Customer Service with Screen Recording

TechSmith Camtasia

Consumers are no longer limited to purchasing goods and services from local businesses. Customer service is the new marketing.”. Providing outstanding customer service is one easy, attainable way to elevate your customers’ overall experience.

How to Create an Effective Sexual Harassment Policy

KnowledgeCity

However, if the harassment becomes so frequent or severe that it creates a hostile or offensive work environment, the behavior becomes illegal. If the remarks are unwelcome, offensive and create a hostile work environment, they can be considered sex-based harassment.

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Cammy Beans Learning Visions: Blogging & Boundaries in the Professional Sphere

Learning Visions

Thursday, March 29, 2007 Blogging & Boundaries in the Professional Sphere Karyn Romeis recent post echoed stuff thats been rolling around in my mind about blogging, professionalism, sharing, confidentiality, roles, boundaries, etc. To create credibility and market value for myself -- on a professional level as an active member of the e-Learning industry. This brings up issues of confidentiality: not wanting to give away our secrets; not wanting to lose competitive advantage.

Top 5 collaboration tools

Sponge UK

Creating effective elearning requires many different skills and collaboration between team members is crucial to success. Creating groups for different teams is easy and provides a great way to get input from a team of people quickly and efficiently.

30+ Ideas for eLearning Portfolio Samples

Experiencing eLearning

What if you can’t use any samples of your existing work due to confidentiality or security requirements? For example, the Instructional Designer or eLearning Developer demo in my portfolio is based on an activity I originally created for a health care client.

What is eBook DRM and Why Do Publishers Need it?

Kitaboo

Your business may involve dealing with a lot of people outside your company network, which means that you would need to provide authorized access to confidential information to such people. The responsibility of maintaining this confidentiality is solely yours.

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New Providers of Data Collection and Analysis of Online Job Ads in Real-Time May be Helping Community Colleges Create Better Curricula

Training Industry

In addition, it is sponsoring a pilot of ten participating community colleges that are experimenting with the services and products - driven by new technologies – which these data producers provide. The quality and range of services available to analyze the real-time market are undergoing constant change, as new entrants, tools and systems are introduced,” Alstadt writes and then lists all the major players with notes on their capabilities.

How to Keep Your Cloud-Based LMS Software Protected

Your Training Edge

2FA creates an additional layer of security around your LMS by requiring all users to identify themselves twice – with a password and some kind of information only they would know.

Cut the Line on Phishing Scams

Interactive Services

Phishing messages generally open with a story that creates a sense of urgency or panic and prompts the victim to click on a link or open an attachment. Phishers often create email accounts with company names in the address that are slightly different from the official email address.

Blockchain Impacts on Medical Care

Your Training Edge

The first industry to evidently take benefit of block chain was financial services. Middleware and services like software development, services, special and general APIs, smart contracts and platforms.

30+ Ideas for eLearning Portfolio Samples

Experiencing eLearning

What if you can’t use any samples of your existing work due to confidentiality or security requirements? For example, the Instructional Designer or eLearning Developer demo in my portfolio is based on an activity I originally created for a health care client.

3 Tips To Achieve Effective General Data Protection Regulation Training

PulseLearning

The most efficient and cost-effective training solution is to partner with an experienced development team to create an eLearning course that can be accessed from anywhere with an Internet connection. Privacy and confidentiality obligations that apply to those processing personal data.

Preventing Data Security Breaches on an LMS

CommLab India

How can you ensure the safety of your confidential data? For instance, it is advisable to have proper procedures to change passwords to prevent unauthorized access to your LMS and ensure the security of your confidential information.

Unpacking New York Anti-Sexual Harassment Training Needs

Interactive Services

More can be done to change the culture and create an environment where women can come forward and be believed,” said New York’s Lieutenant Governor Kathy Hochul. Include a procedure for the timely and confidential investigation of complaints that ensures due process for all parties.

Beam up to ProProfs Enterprise – Centralized management simplified for the entire organization

ProProfs

As an author, you can create, edit, change internal settings to ensure security, delete quizzes or any other programs. Data Privacy & Confidentiality: We know that your data can contain highly sensitive and confidential details about your organization.

Measuring Leadership Effectiveness

Your Training Edge

Take a close look at your customer service, both internally and externally. There are numerous systems that can create the leadership index for the organization, or you can do it on your own. It’s easy to get caught up in leadership skills and development.

Writing & Grammar: Punctuation and Compound Sentences

The Logical Blog by IconLogic

When you see the shortcut menu, choose Create Shortcut. Confidentiality in regard to the final pricing decision points must be maintained by the financial services representative. Join Jennie to learn how to create effective quizzes and surveys. by Jennie Ruby.

Elearning Spotlight: Texas Vaccine Education Online

The Learning Dispatch

The program was developed by the Texas Department of State Health Services (DSHS) Immunization Branch and launched in 2007. But there are a couple of challenges involved: How do you create awareness reaching the numerous audiences that can have an impact on vaccination levels, and.

eLearning in the GDPR era: What you need to know

TalentLMS

Any company offering services to EU citizens or tracking EU citizens’ behavior (e.g. It collects your data to provide you with banking services. as a service to the first. Things your LMS service provider should do (to be GDPR compliant).

The Switch

Melon Learning

To top it all off, part of the product training had to happen at the very last moment to avoid confidentiality issues. This time around though that was not an option, part because of the confidentiality issues and part because of the tight deadline.

5 Points to Consider When Updating Your Anti-Harassment Policies

Coreaxis

” Hostile Work Environment Sexual Harassment is defined as any “unwelcome sexual conduct that unreasonably interferes (on purpose or in effect) with an individual’s work performance or creates an intimidating, hostile, or offensive working environment.” Both situations create a hostile work environment. Safeguards like this can go a long way in creating and maintaining a comfortable workplace. Implement confidential processes for reporting.

10 Tips to Select the Best Online Course Development Partner

Hurix Digital

Creating such e-learning modules requires more than just subject matter expertise. This is why it bodes well for educational institutes to collaborate with a third-party education services and elearning content developers who specializes in online program development.

What is an LMS?

ProProfs

The below mentioned ‘standard’ features will help you understand the most basic use of an LMS for someone eyeing to create training programs and report on the completion of training. Safe and secure – Data safety and confidentiality is a major concern for everyone these days.

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HIPAA Training and Data Breaches: Are You Protected?

KnowledgeCity

Since the Health Insurance Portability and Accountability Act was made into law in 1996, patients were assured this would protect the privacy of their medical records and ensure the confidentiality of their medical information. Patients, doctors, billing departments, or related services are the usual recipients. Expert-Created Content. In November 2018, 3,230,063 health care records were exposed, stolen or disclosed without permission, according to the HIPAA Journal.

Office 365 Video: Your Corporate YouTube

TechSmith Camtasia

YouTube is a great service for sharing videos and screencasts publicly with the world. It’s not so great if the videos you’re sharing have confidential information, trade secrets, or information that would give outside hackers an insight into the inner workings of your company.

What You Need to Know: GDPR & xAPI

Watershed

When GDPR goes into effect on May 25, 2018, any organization that resides in the EU or processes personal data of EU residents to provide goods or services will have to ensure they abide by its rules and regulations.

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Do You Really Know the Terms and Conditions of Your Purchased Media?

E-learning Uncovered

But if you were creating an e-learning template for resale, then you’d need the extended license. Some services, such as Shutterstock , require you to use the extended license if the project is worth more than $10,000. “Check the box to agree to the terms and conditions.” Click.

Build a deliberately developmental organization through peer learning groups

CLO Magazine

Unfortunately, most organizations focus on performance and hitting the bottom line, which precludes taking time to learn and practice new skills or create new products or services which may or may not ultimately be effective.

7 Instances When Outsourcing eLearning Is Not The Best Option

TalentLMS

Are you thinking about hiring an external partner to create your online training content? You’re ready to enlist the aid of a talented service provider or content creator. However, in some cases, it may be less expensive to create the online training materials in-house.

Assessing Organizational Readiness for Change in Your Business

Epilogue Systems

This is an intensive process that involves both processing existing documents and creating new workflows for processing future clients. . Their needs and concerns are paramount when it comes to creating a change management plan. .

Assessing Organizational Readiness for Change in Your Business

Epilogue Systems

This is an intensive process that involves both processing existing documents and creating new workflows for processing future clients. . Their needs and concerns are paramount when it comes to creating a change management plan. .

To Buy or Build Your E-learning, Which Road to Take?

CommLab India

Making a course when similar ones are easily available: In an attempt to build a better course than generic ones, some companies try to create one using authoring tools, but end up spending more time in reviews and iterations.

Dealing with Workplace Sexual Harassment

KnowledgeCity

A clear sexual harassment policy should not tolerate any behaviors that create a toxic culture for employees. Provide a confidential process for victims to report. Offer mental health services or support to the victim. #MeToo. Time’s Up.

Investment in leadership development continues to be critically important

CLO Magazine

We created terms and definitions for each element, which follow, to incorporate a broader range of information. Customer devotion is the fourth element and represents the positive experiences customers have with a company’s products and services as well as its policies and procedures.

Measuring Leadership Effectiveness

Your Training Edge

Take a close look at your customer service, both internally and externally. There are numerous systems that can create the leadership index for the organization, or you can do it on your own. It’s easy to get caught up in leadership skills and development.

Need to Hire a Business Attorney? Here’s How to Do It

Your Training Edge

Corporate attorneys are among the most unsung in the legal profession, yet they provide a critical service by quietly advising business owners on how to maximize their chances for success within the confines of the law. Does my business need to create additional divisions or subsidiaries?

Top 6 Due Diligence Checklists for Hiring Outsource Partner!

Your Training Edge

31% – To improve and achieve quality service. Top 6 Checklists before Opting for Outsourcing Services. This includes insurance, liability, collaboration time frames, and other crucial clauses like confidentiality and security while drafting the contract.