Working with E-Learning Vendors: The RFP

E-learning Uncovered

This week let’s look at the Request for Proposal (RFP). The RFI and RFP are the two primary tools you can use to select which vendor from a group is the best one to meet your needs. Since an RFP asks for a specific, binding proposal you will want to give enough detail so the vendor can respond accurately. I did a search for Sample RFP and came up with several samples for different types of projects.)

RFP 46

Learning System Vendors Support Ratings

eLearning 24-7

There has never been an accurate number of how many learning system vendors actually have a training department, let alone trainers who provide said training, or customer education. While I have conducted random sampling (as you would have with any polls out there), and data collection as part of my LMS RFP Template (New version now out), I believe it needs to be expanded. Do you constantly provide training to your support agents (technical/customer)? I hope the answer is yes.

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Hiring a Technology Consultant

Web Courseworks

One of my sales people brought me in to talk one of his customers, a Midwest-based department store chain that had gotten off to a very late start in Y2K mitigation. Is confidentiality an issue with your project? Yep, you will make them sign a confidentiality agreement; you can’t be too safe. What’s in an effective request for proposals (RFP) for a consulting project? Two words: customer referrals. Finding the Right Hired Gun: A Conversation with Elaine Biech.

Checkpoints That’ll Keep Your Outsourcing Fears at Bay

CommLab India

You will get to know about the reliability of the vendor by asking existing customers the technology or software used to develop the project and adherence to deadlines. You can assess the respect for timelines by seeing how quickly the vendor responds to your queries or replies to your RFP. Confidentiality issues. This legally binds the vendor to ensure confidentiality is maintained.