Behind the Scenes: Navigating the Challenges of Technical Support in EdTech
Kitaboo
DECEMBER 22, 2023
Dealing with and keeping track of such a huge number of tickets can prove to be quite time-consuming and daunting. Staying up-to-date with the upgrades in technology, resulting in new software and devices, can be very demanding and challenging. The End Note Providing good technical support and maintenance services can be challenging.
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