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Are You a Performance Consultant?

Integrated Learnings

We have been placed into a box that can be a real challenge to get out of, especially when it comes to moving into more of a performance consulting type of role. So…what is Performance Consulting, anyway? Here is an illustration to help clarify the concept of performance consulting. This provides an excellent opportunity to consult and partner with those types of clients to look at all of these environmental and motivational factors. Integrated Learning Services, Inc.

9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

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A Conversation with Stephanie Nadda

Kapp Notes

Stephanie is a consultant based in Chicago who has worked with large organizations like W.W. Here is our conversation about learning technologies and her new partnership with Exult. The other day I caught up with Stephanie Nadda.

A Conversation with Sharon Boller

Kapp Notes

In our conversation below, we don’t talk about the course we are doing together, instead, I asked Sharon a few questions about her company and what she is doing in terms of new product development and it’s kind of exciting. Here is part of our conversation.

Developing a Results Driven Curriculum

PA G E 5 1 Create a project. experiences that support and enable change in service. Create a clear project charter Begin with the end in mind. S T E P 1 : C R E AT E A P R O J E C T C H A RT E R 7 Create a. stability, quality of service, and ultimately, public safety.

A conversation with GamEffective

Kapp Notes

The other day I had a chance to have a conversation with Roni Floman of GamEffective. GamEffective uses real time performance tracking and goal setting to create employee engagement and improved employee performance. Here is some of the conversation.

Offline Marketing for Online Courses with High Ticket Ecommerce and Consulting Business Expert Sayan Sarkar

LifterLMS

Learn about offline marketing for online courses with high ticket ecommerce and consulting business expert Sayan Sarkar in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. It began as just consulting with them, telling them what to do, for a decent retainer per month.

Helping Consultants, Experts, and Coaches Smash Through Personal and Professional Plateaus with David Shriner-Cahn

LifterLMS

Helping consultants, experts, and coaches smash through personal and professional plateaus with David Shriner-Cahn in this episode of the LMScast podcast with Chris Badgett of LifterLMS. For me, I like one-on-one conversations and I like asking questions.

This Week on #BLPLearn: Consulting with Clients, Interactive Videos, and Storyline Games!

Bottom-Line Performance

We’ll take the best articles shared by our Learning Services, Multimedia, and Product Development teams in their weekly meetings and include them in the weekly #BLPLearn blog. 10 Critical Mistakes Consultants Make With Clients. Create Your Own Quest.

A Conversation with Bryan Austin of mLevel

mLevel

Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%.

The Content Conversion Cause - Abhijit Kadle

Aptara

The Content Conversion Cause - Abhijit Kadle. The longer your company has been in business, the more you’ve been creating training material, which has resulted in large libraries of content in various forms. Would you prefer the vendor’s consultants to work with your L&D teams and SMEs?

Monetization, Production, Growth, and Advertising for Course Creators, Coaches, and Consultants with Michael Greenberg

LifterLMS

We dive into monetization, production, growth, and advertising for course creators, coaches, and consultants with Michael Greenberg in this episode of LMScast hosted by Chris Badgett of LifterLMS. You can schedule a 30 minute office hours call with Michael and learn more about his services.

A Conversation with Bryan Austin of mLevel

Kapp Notes

Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%.

Consulting with executives to turn technology investments into results

Allison Rossett

Whatever it is, however many red flags there are, we must work with them to create alignment and fertility. What they find must matter to them, boost their fluency, answer a key question, connect them to a meaty conversation, or point to a valuable policy, community or person. It’s all about graduation rates, sales, safety, retention, a second language, matching services to needs, and superior service. Technology is not the answer. Not automatically.

Consulting with executives to turn technology investments into results

Allison Rossett

Whatever it is, however many red flags there are, we must work with them to create alignment and fertility. What they find must matter to them, boost their fluency, answer a key question, connect them to a meaty conversation, or point to a valuable policy, community or person. It’s all about graduation rates, sales, safety, retention, a second language, matching services to needs, and superior service. Technology is not the answer. Not automatically.

A Conversation with Reuben Tozman about Learning on Demand: Part One

Kapp Notes

Reuben Tozman is the President and founder of the learning services company, edCetra Training. He began his own company within the learning services industry that quickly gained recognition for its ability to implement true single-sourcing strategies.

How to Get More Website Traffic and Conversions through Better Messaging, Positioning, Landing Page Optimization, Multi Channel Marketing, and PPC with Pedro Cortés

LifterLMS

We dive into how to get more website traffic and conversions through better messaging, positioning, landing page optimization, multi channel marketing, and PPC with Pedro Cortés in this LMScast episode hosted by Chris Badgett of LifterLMS. Chris Badgett: And how about conversion?

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

Substantial Writing for Training: Secrets to Great Learning Content

Your Training Edge

Here’s how you can create excellent written learning materials, and help improve training in your workplace. That’s why creating learning objectives is so important. By doing this you’re creating a dialogue between you, the writer, and them, the learner.

How to Create Interactive Content for Sales Enablement

Kitaboo

Engaging interactive content can transform conversations with sales prospects and convert them into customers. Creating interactive content for sales enablement is an effective practice to convert prospects into loyal customers. Content created for conversion and closing phases of the sales funnel is sales enablement content while that created to reach potential customers and initiate conversations is content for marketing. Consult Your Sales Team.

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Guff: a conversation in 3 parts. Part 1

Clark Quinn

We’ve got courses, if they want to be social in the classroom, fine, but all this hype about social learning is just a way for consultants to try to sell old soda in new bottles.”. We’ve got to adapt, innovate, create, we need to be faster than the rest. Thriving is going to require continually introducing improvements: new products, new services.”. A: Looking up from reading. Guff!”. B: Curious. What’s guff?”. A: “All this social learning stuff.”.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync

LifterLMS

Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. What does it do and then why did you create it?

Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Talented Learning

As an independent LMS consultant who has focused on extended enterprise learning for more than 20 years, here’s my quick take on differences that can make a big impact on your results. They need content and performance support for one reason – to help them sell your products or services.

4 Things You Must Ask an ERP Training Consultant Before Signing the Deal

CommLab India

If he has what you are looking for, he will share it with you or may create one using your content. Also, the conversations with these references might help you make your decision. You have your ERP end-user training on your hands. To outsource or not is the question.

How to create great digital learning that works: webinar Q&A

Leo Learning

Our recent webinar, ‘ How to create great digital learning that works ’, hosted by LEO Learning’s Principal Consultant, Ella Richardson and Strategic Consulting Lead, Rose Benedicks, explained how to avoid “buzz concepts” and create truly effective learning.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. Create movement on the screen.

Chad Riddersen’s 7 Tips for Creating High-Converting Sales Proposals

TechSmith Camtasia

This is the second time Chad is sharing his sales expertise on the TechSmith blog, after a break for a very informative webinar on leveraging video to create high-converting sales proposals. Create an Open Loop. And we’re back!

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Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

EPISODE 10 – TOPIC SUMMARY AND GUEST: What does it take to create a compelling facilitated team learning experience? And how is this innovative concept helping consulting firms extend their reach? Because this works without a live consultant, it is much more flexible.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

There are several reasons why: RSVP FOR OUR JANUARY WEBINAR! • When software is free, you have to make money with services. And training is a service. They want everything to be self-service. Because their business model is self-service. 2) Contacts Created.

Reprise: Training Will Not Eliminate Racist Behavior in Starbucks

The Performance Improvement Blog

More than 175,000 Starbucks partners (that's what we call our employees) will be sharing life experiences, hearing from others, listening to experts, reflecting on the realities of bias in our society and talking about how all of us create public spaces where everyone feels like they belong - because they do. This conversation will continue at our company and become part of how we train all of our partners. A consultant to facilitate developing and implementing a diversity plan.

Reprise: Training Will Not Eliminate Racist Behavior in Starbucks

The Performance Improvement Blog

More than 175,000 Starbucks partners (that's what we call our employees) will be sharing life experiences, hearing from others, listening to experts, reflecting on the realities of bias in our society and talking about how all of us create public spaces where everyone feels like they belong - because they do. This conversation will continue at our company and become part of how we train all of our partners. A consultant to facilitate developing and implementing a diversity plan.

The 4 Cs to Designing Meaningful Scenarios, Part 3: Connections

eLearning Brothers

Highly emotional situations bring out the flight or fight response in people, and we can’t have our best conversations with them at that time.“. Highly emotional situations bring out the flight or fight response in people, and we can’t have our best conversations with them at that time.

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Webinar: “Yes, And:” An Improviser’s View on Custom eLearning

eLearning Brothers

In addition to being a top-notch Custom Solutions Consultant, Ivan is a regular in the local improvisational comedy scene. Custom Solutions eLearning Featured Instructional Design Resources Products/Services Resources custom eLearning improv

How to Create a Really Good LMS RFP

WBT Systems

Only after a thorough requirements analysis process will you have the information you need to create a really good LMS RFP. Narrow down the field first by: Working with an LMS consultant who narrows it down for you based on your requirements and their market knowledge. Doing your own research using a variety of methods: website review, calls, conversations with peers and technology vendors, and peer review sites like ReviewMyLMS.

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Creating Online Social Learning Membership Sites with Web Development Agency Owner, BuddyPress Expert, and StudyChurch Founder Tanner Moushey

LifterLMS

Learn about creating online social learning membership sites with web development agency owner, BuddyPress expert, and StudyChurch founder Tanner Moushey in this episode of the LMScast podcast with Chris Badgett of LifterLMS. Tanner offers web design services at iWitnessDesign.com.

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