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How to Improve Physician Education Satisfaction for CE Directors

EthosCE

But not all CME is created equal. You can deliver compliant courses through an LMS that supports PARS-compliant reports and integration with ACCME web services. EthosCE offers educational design consulting and professional services, including access to: Actors. The post How to Improve Physician Education Satisfaction for CE Directors appeared first on EthosCE. Do your CE courses consist of bored, low-engagement physicians just going through the motions?

Consultative Selling Techniques: 6 Ways to Earn Trust and Sell More

Sales Hacker

A consultative selling approach is key to running a well-oiled sales team. To me, the difference between a traditional sales process and a consultative one looks a bit like the difference between a doctor and a therapist. What Is Consultative Selling? Rather than telling your prospects what they need, consultative selling is an investigative approach by which prospects are engaged with thought-provoking questions that help them identify their own pain points.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Creating a Strategic Learning Partnership

PDG

Our Strategic Learning partnership provides a managed learning service, the key word being “managed.” Our goal is always to provide our client with a highest possible level of service, to provide them with ideas, impact, and efficiency beyond what they can provide themselves. Kari Borroel is an Account Director and a consultant for Performance Development Group. I lead a Strategic Learning Partnership with a major Life Sciences client, and it’s a job I love.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. But when the western region’s workforce grew from 12,000 to 16,000 employees in two years, a comprehensive business review revealed customer satisfaction issues such as inconsistent service, late product delivery and client relationship concerns. How did the firm turn it around?

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. That’s why many companies, including SoftwareONE – a global organization of over 3,000 Software Portfolio Management Consultants – have started using corporate training videos across their companies.

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. That’s why many companies, including SoftwareONE – a global organization of over 3,000 Software Portfolio Management Consultants – have started using corporate training videos across their companies. But how did SoftwareONE become so successful at creating corporate training videos? That way their consultants always know the latest updates.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync

LifterLMS

Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. Gary shares his story of how he got into the voice-over industry and got to the point of creating various types of instructional content for others in his industry. Choosing your market before choosing how you will serve them is a great strategy to creating valuable content.

News: 'Landmark Financial Services Regulation Has Brought Clearer Training Focus' Says Sector Expert

Unicorn Training

Unicorn Commercial Director, Mark Jones, believes the industry has seized the opportunity to “look at compliance in the context of cultural transformation” as landmark new Accountability regulation comes into force on Monday (7 March).Mark

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Harry Levinson 1922-2012

The Performance Improvement Blog

Levinson had some strong words for organizational consultants. He didn’t seem to have much patience for consultants who are ready with a solution prior to fully understanding the problem. This belief became the cornerstone of Levinson’s advice to consultants and clients. In an interview that Diamond conducted with the consultant’s consultant, Levinson is quoted as saying: . Clients and consultants prefer the `quick fix' approach to organizations.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. To make eLearning more engaging, think of how a TV mystery show is created. He is well known for his books , courses, writing, consulting, and talks on interactive learning, games, and gamification.

You Just Selected a Shiny New LMS. Great! Now What?

Talented Learning

As learning systems consultants , we’ve seen our share of organizations abandon LMS platforms that once seemed like ideal solutions. Even if you haven’t relied on a consultant for LMS selection , it’s critical to put an independent advisor on your side now. 4) Create a project game plan. But if you create a tactical roadmap and relevant rules, you’ll be better prepared to adjust without losing momentum.

Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

EPISODE 10 – TOPIC SUMMARY AND GUEST: What does it take to create a compelling facilitated team learning experience? And how is this innovative concept helping consulting firms extend their reach? Bridgespan is one of the world’s premier nonprofit management consulting firms that empowers mission-driven organizations and philanthropists to accelerate social change. But we’ve created a learning experience for nonprofit executives to use together, as a team.

JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Most of the value created for stockholders is intangible. Learning is viewed as a cost that creates no value. and created the largest business school in the world.

Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & & Fastrak Consulting Ltd.): Clive is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive is a Director of Onlignment Ltd, which provides expertise in all aspects of online communication. The tools are familiar for a consultant.

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CLIVE SHEPHERD – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & & Fastrak Consulting Ltd.): Clive is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive is a Director of Onlignment Ltd, which provides expertise in all aspects of online communication. The tools are familiar for a consultant.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. As soon as budgets became tighter, particularly following the global financial crisis in 2008, the more forward-looking Chief Learning Officers, HR Directors and business leaders looked to alternative approaches.

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

When these ingredients work together to create a successful customer experience, they directly affect business outcomes. Had she provided knowledgeable service she could have earned a tip of 20% or more. The service was exceptional, staff members were knowledgeable and the overall impact was memorable. Submit the form below to schedule a free preliminary consultation at your convenience.

Investing in Training in Downturns and Upturns

The Performance Improvement Blog

Garry Marsh, director of the U.K. To achieve this goal, they will have to train employees in how to create a better experience. Use what the organization already owns when that makes sense and then go outside to peers, consultants, and training organizations when they can help you improve performance and achieve your business goals. . The U.S. is emerging from a training drought that occurred during the worst economic period since the Great Depression.

Rockstars on the Road: Hear Marty Rosenheck Speak at These Events

eLearning Brothers

Marty Rosenheck recently joined our team as the director of talent development consulting, enabling our Custom Solutions team to provide an even wider array of services to our clients. Marty brings a wealth of expertise in talent development, learning experience design, and learning technology ecosystem consulting. The digital economy is creating change at an unprecedented and accelerating rate.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications.

Podcast 31: Inside Open Source Learning Systems – With eThink CEO Brian Carlson

Talented Learning

Professional services are a key differentiator for open source learning solution providers, particularly compared to proprietary LMS vendors. Then, after I returned to the States, I worked as a technical consultant for six years at a company which, through multiple acquisitions, became part of Ellucian , the largest student information system company in the world. So about 12 years ago we founded eThink as a Moodle services provider.

To Boost Adoption of Modern Sales Learning Tech, Follow the ‘7 C’s of High Engagement’

Allego

One mistake often made by early adopters of new technology is that they assume everyone will automatically embrace their favorite new technology, product, or service. Consult your constituents and stakeholders regularly. Create short- and long-form videos, and make them interactive by allowing reps and managers to include text feedback, and even back-and-forth interactions with peers or SMEs.

Maximizing Your Medical Continuing Ed Program with Limited Staff

EthosCE

As a CME director, it’s difficult to have a CPD department operating with limited internal members of staff. Even more so, you want to design and create the best possible continuing ed programs for your learners, but this can be a challenge. Creating and sending reports.

Free e-Learning books

eFront

News from the e-learning frontier Pages Home About Community Free e-Learning Resources Contribute to the e-Learning Community 11/14/2010 Free e-Learning books Since I am a great fun of open source software ( Open Source Authoring Tools for e-Learning , Free and Open Source Web Conferencing Tools for e-Learning ) and active member of online communities I created the following list with free e-Learning books. => Rops, CAE / President, Mickie Rops Consulting Inc.

Excellence in Content

CLO Magazine

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content. Tasked with making a funny, innovative and, above all, captivating program to increase the Bridgestone sales team’s understanding of Bridgestone tires, SweetRush created Consumer Tire Education. The main challenge lies in creating an engaging program to learn the fine details and minutiae of 40 types of tires. Bronze: Zelus Consulting Group.

Roundtable Learning and Aspen Dental Management, Inc. Awarded for Blended Training Solution

Roundtable Learning

This project highlighted a truly innovative collaboration between Roundtable and ADMI,” said Rose Robertson, director of learning solutions, Roundtable Learning. “It Roundtable Learning is a full-service learning and development company.

Free L&D webinars for November 2020

Limestone Learning

This session, hosted by Ethan Edwards, Dean and Senior Instructional Strategist at Allen Academy, is an introduction to design elements that create meaningful interactions. With animation, you can quickly create visuals that break down complex concepts into simple, easy-to-grasp ideas.

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Education and Marketing – Why the Two Must Team for Success in eLearning

Association eLearning

Should the association’s Marketing Director or Membership Manager market the association’s eLearning education offerings to the members? Or is it really the Education Director’s job to ensure the success of the eLearning programs and get enrollments? Marketing director with input as to audiences, benefits, key difference from competition other audiences, etc from education department.” – Scott Oser, Membership, Marketing and Sales Consultant at Scott Oser Associates.

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A New Year & A New Look to TimSlade.com

Tim Slade

During this period, I was working as the Creative Director for E-Learning Uncovered , where I relaunched the E-Learning Uncovered website and blog. I knew I wanted to create something fresh, new, and exciting. Goal #2: Bring Focus to the Services I Offer. While I’ve always tried to cater my website as a destination for new eLearning designers, I ended up taking attention away from my other services. eLearning Consulting & Coaching.

Q&A With a Learning Experience Design Pro: Our Newest Rockstar, Marty Rosenheck

eLearning Brothers

a thought leader and sought-after consultant, speaker, and writer on the application of cognitive science research to learning and performance. In this interview, Zach Batty, Director of Marketing, and Marty discussed everything from the beginning of eLearning to where the industry is going, touching on new advancements in tracking learning and proving performance improvements. And that’s kind of the work that I’ve done in consulting and studying it.

No-Nonsense Employee Training: The Best Articles of This Week

Pract.us

How HR can use storytelling to create customer centricity. Looking for a fast and effective way to help employees focus better on customer service? Alison Esse, co-founder and director at Storytellers consultancy, describes three types of stories you can use to inspire and focus employees on serving the customer according to your company mission. This week’s best articles for no-nonsense employee training.

Why Your LMS Should be More Than Software (Hint: Support)

EthosCE

Many CME directors purchase LMS software assuming that they are buying access to an LMS service when they’ve only bought access to software. The problem is that a CME software-as-a-service (SaaS) platform won’t meet your needs as a CME director without an active “service” component. What You Mean by “Service” and What Your Software Seller Means. Why LMS Customer Service is a Right, Not a Privilege. Congratulations!

The Business Impact Award

CLO Magazine

Kristin Cassino, Manager, Learning Services, Liberty Mutual Insurance Global Risk Solutions. The learning services team, managed by Kristin Cassino, set out to create an entire methodology to track the relationship between training and outcomes, with hard data to back it up. Learning Services not only developed an infrastructure able to support the amount of data collected from sources across the company, they also created a measurement and evaluation philosophy.

Free learning & development webinars for September 2020

Limestone Learning

Tuesday, September 1, 2020, 9AM – 10AM PT: Learn How to Create Assessments for Your Video Training and Publish to an LMS You’ve shot an awesome video for the upcoming training initiative, but what’s the best way to get your video into an elearning course on your LMS?

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Is the Corporate University Dead?

Your Training Edge

In a traditional corporate university model, a “place to go” and learn is created. The thing we might move towards in near future is learning service approach [5] that is quite different from the corporate university model. It utilizes performance consultants to discover and understand business problems and delivers content, resources, programs, references and more. Bryant Nielson – Managing Director of CapitalWave Inc.–

From Social Learning to Workforce Collaboration

Jane Hart

So, it’s clear to me now that the term “social learning” is not the best way to describe this, as the “learning” word brings with it so many pre-conceived notions that it is all about “training” And I just I don’t believe that this can be done using the same traditional ways of training, which are planned and organised by learning professionals, created by instructional designers, and managed by training and LMS administrators.