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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

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Creating a Strategic Learning Partnership

PDG

Our Strategic Learning partnership provides a managed learning service, the key word being “managed.” Our goal is always to provide our client with a highest possible level of service, to provide them with ideas, impact, and efficiency beyond what they can provide themselves.

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? SoftwareONE is serious about consultants becoming experts in their offerings.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync

LifterLMS

Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. It was founded by a guy called Hugh Edwards and he’s actually a voice director.

One of These Services Is Not Like the Others

CLO Magazine

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. During the past several years, a trend to commoditize learning services has evolved. Several business models have been created by vendors to quantify training outsourcing services.

Harry Levinson 1922-2012

The Performance Improvement Blog

Levinson had some strong words for organizational consultants. He didn’t seem to have much patience for consultants who are ready with a solution prior to fully understanding the problem. This belief became the cornerstone of Levinson’s advice to consultants and clients.

You Just Selected a Shiny New LMS. Great! Now What?

Talented Learning

As learning systems consultants , we’ve seen our share of organizations abandon LMS platforms that once seemed like ideal solutions. Even if you haven’t relied on a consultant for LMS selection , it’s critical to put an independent advisor on your side now.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. Create movement on the screen.

News: 'Landmark Financial Services Regulation Has Brought Clearer Training Focus' Says Sector Expert

Unicorn Training

Unicorn Commercial Director, Mark Jones, believes the industry has seized the opportunity to “look at compliance in the context of cultural transformation” as landmark new Accountability regulation comes into force on Monday (7 March).Mark

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Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

EPISODE 10 – TOPIC SUMMARY AND GUEST: What does it take to create a compelling facilitated team learning experience? And how is this innovative concept helping consulting firms extend their reach? Because this works without a live consultant, it is much more flexible.

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

When these ingredients work together to create a successful customer experience, they directly affect business outcomes. Had she provided knowledgeable service she could have earned a tip of 20% or more.

Podcast 31: Inside Open Source Learning Systems – With eThink CEO Brian Carlson

Talented Learning

Professional services are a key differentiator for open source learning solution providers, particularly compared to proprietary LMS vendors. So about 12 years ago we founded eThink as a Moodle services provider. So you started with LMS services for the education market?

To Boost Adoption of Modern Sales Learning Tech, Follow the ‘7 C’s of High Engagement’

Allego

One mistake often made by early adopters of new technology is that they assume everyone will automatically embrace their favorite new technology, product, or service. Consult your constituents and stakeholders regularly.

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Rockstars on the Road: Hear Marty Rosenheck Speak at These Events

eLearning Brothers

Marty Rosenheck recently joined our team as the director of talent development consulting, enabling our Custom Solutions team to provide an even wider array of services to our clients. The digital economy is creating change at an unprecedented and accelerating rate.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. Actually, HR directors at both Gainsight and Azuqua had the same question.

Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & & Fastrak Consulting Ltd.): Clive is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive is a Director of Onlignment Ltd, which provides expertise in all aspects of online communication. The tools are familiar for a consultant.

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Investing in Training in Downturns and Upturns

The Performance Improvement Blog

Garry Marsh, director of the U.K. To achieve this goal, they will have to train employees in how to create a better experience. The U.S. is emerging from a training drought that occurred during the worst economic period since the Great Depression.

Free e-Learning books

eFront

Rops, CAE / President, Mickie Rops Consulting Inc. The Insider’s Guide to Becoming a Rapid E-Learning Pro by The Rapid e-Learning Blog One of the great benefits of rapid e-learning is the ability to create e-learning courses much faster and easier than ever before.

Education and Marketing – Why the Two Must Team for Success in eLearning

Association eLearning

Should the association’s Marketing Director or Membership Manager market the association’s eLearning education offerings to the members? Or is it really the Education Director’s job to ensure the success of the eLearning programs and get enrollments?

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A New Year & A New Look to TimSlade.com

Tim Slade

During this period, I was working as the Creative Director for E-Learning Uncovered , where I relaunched the E-Learning Uncovered website and blog. I knew I wanted to create something fresh, new, and exciting. Goal #2: Bring Focus to the Services I Offer. Well, it’s finally 2019!

Q&A With a Learning Experience Design Pro: Our Newest Rockstar, Marty Rosenheck

eLearning Brothers

a thought leader and sought-after consultant, speaker, and writer on the application of cognitive science research to learning and performance. My uncle actually created one of the early adaptive learning programs with 32K of RAM; that’s ‘K’—not megabytes—of RAM.

Why Your LMS Should be More Than Software (Hint: Support)

EthosCE

Many CME directors purchase LMS software assuming that they are buying access to an LMS service when they’ve only bought access to software. The problem is that a CME software-as-a-service (SaaS) platform won’t meet your needs as a CME director without an active “service” component.

No-Nonsense Employee Training: The Best Articles of This Week

Pract.us

How HR can use storytelling to create customer centricity. Looking for a fast and effective way to help employees focus better on customer service? This week’s best articles for no-nonsense employee training.

Learning Pool Labs Saves the World

Learning Pool

HT2 are true pioneers in learning technologies, with a well-earned reputation for creating leading-edge learning solutions that use modern technology to deliver innovative business outcomes. Kerry Simpson, Solutions Consultant . Dave Newbold, Learning Consultant .

Is the Corporate University Dead?

Your Training Edge

In a traditional corporate university model, a “place to go” and learn is created. The thing we might move towards in near future is learning service approach [5] that is quite different from the corporate university model. Bryant Nielson – Managing Director of CapitalWave Inc.–

The Talent Management Award

CLO Magazine

As the company continued to grow on a global scale, the human resources leadership team led by Richard Williams consulted with Western Union executives and created a global, crossfunctional task force to analyze business challenges and identify ways to improve existing performance management.

Top Learning Trends for 2017 (according to the experts)

Axonify

But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. L&D will have a new role and create many disruptions. Executive Director at Quinnovation.

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News: New Sator Partnership Brings Compliance Boost To Jersey

Unicorn Training

Unicorn has joined forces with respected Jersey-based Sator Regulatory Consulting to enhance Sator’s commitment to providing first class financial industry compliance and regulatory services at global to local level. For more information about Sator Regulatory Consulting www.sator.je

The Content Conversion Cause - Abhijit Kadle

Aptara

The longer your company has been in business, the more you’ve been creating training material, which has resulted in large libraries of content in various forms. Director died alongside CD-ROMs, taking Shockwave with it, but Flash hung around. . Custom Content Services.

News: FSTP and Unicorn Deal Raises Compliance Training Bar

Unicorn Training

Leading financial services consulting and training specialists, FSTP, has joined forces with online learning and performance developers, Unicorn Training, to introduce an enhanced sector-specific compliance learning solution that includes integrated T&C guidance and CPD management.

Top tips from industry experts to maximize learning success in 2020

Elucidat

These are the types of questions we ask of ourselves all the time, and with the Learning at Large podcast we started asking them of other people too: consultants to CLOs, HR leaders to CEOs. We don’t want to create a belief that the knowledge is what makes it possible.

Interview with a Veteran LMS Administrator

Web Courseworks

Connie Welch, Director of Student Services at CUNA. Connie is the Director of Student Services at the Credit Union National Association, otherwise known as CUNA. Since CUNA provides a sub-site for each member credit union, the extra layer creates special challenges.

Zooming In on Purpose-Driven Microlearning

CLO Magazine

The core issues with the microlearning craze are much bigger than the tiny shadow it casts,” said Kris Girrell, executive coach from Innerworks and consultant for a mobile leadership app. Amy Bladen Shatto is a director and global head of leadership development at Avanade Inc.

The Innovation Award

CLO Magazine

Vice President and Global Head of Talent Development, Tata Consultancy Services. Director of Curriculum Design and Development, Suffolk Construction. To do this, Gilliam’s team created a manufacturing model for course design and development.