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Do You Really Need That New Elearning Consultant? If So…

Spark Your Interest

Let alone creating new online learning. So organizations everywhere are hiring elearning consultants to help them. But in the world of consulting, there are many nightmarish stories. Do you really need that new elearning consultant? Consulting War Stories.

Extended enterprise training 101

eFront

This type of training is known as extended enterprise. What do we mean by extended enterprise training? What is extended enterprise training, exactly? Extended enterprise is training anyone who uses or sells your product or services. Create a consistent brand image.

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Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

You may know me as an independent learning systems consultant. But corporations found it difficult to shoehorn open source into their infrastructure – especially for extended enterprise learning. Now, there are multiple reasons to seriously consider open source for corporate extended enterprise needs. To learn more, let’s dig deeper… What is Corporate Extended Enterprise Learning, Anyway? 5 Defining Extended Enterprise Attributes.

3 Levels of Extended Enterprise LMS eCommerce

Talented Learning

One of the most important differences between an employee LMS and an extended enterprise LMS are the ecommerce capabilities. An extended enterprise LMS is designed from the ground up to sell content to individuals, organizations and even through reseller networks. Examples of strong extended enterprise LMS vendors that focus on ecommerce include Absorb , BenchPrep , Docebo , LearnDot and Thought Industries. Creating content is expensive and all content has a shelf life.

Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Talented Learning

Everything changed with the dawn of modern learning technology and other digital enterprise innovation. In the corporate world, this is called extended enterprise learning. Some HR and learning organizations are eager to move this extended enterprise agenda forward, but it’s not easy for those who have always operated inside the employee training “box.” In this environment, it’s tempting to delay extended enterprise learning requests until time and funding permit.

Extended Enterprise Learning Systems: Shifting Into High Gear

Talented Learning

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. In fact, today I’m doubling down on my advice about investing in extended enterprise learning solutions. What Makes Extended Enterprise Learning Such a Smart Move? The more those individuals or organizations know about how to apply your product or service in their world, the more they’re likely to succeed.

Best Practices for Instructor-Led Training in an Enterprise Environment

Cloudshare

Sometimes, even clients need guided training to get the most out of a product or service. Is it to help your clients achieve more success with your product or service? IT staff can help get inexperienced users acquainted with the new service.

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. Certainly, other factors are shaping the extended enterprise landscape – and we’ll dig into those as the year unfolds. But now, let’s start with the issues and opportubities at the top of my watch list… 2020 Extended Enterprise LMS Predictions. However, integrations are not created equal.

Software Demo Tips: What Works? Ask an LMS Selection Consultant

Talented Learning

We actually earn our living by providing comprehensive learning software selection services. For nearly 5 years, our consultants have been on a mission to help extended enterprise LMS buyers make better purchasing decisions. Breadth and depth of technical and services capabilities. It’s a rigorous process that starts with a thorough needs analysis and the thorough definition of business, functional, technical, service and licensing requirements.

The Best Enterprise Content Management Software to Empower Sales and Marketing Teams

Zunos

Most discussions of enterprise content management (ECM) software just list a series of tools as though “ECM” is just one thing. An enterprise content management system actually has three parts that support different business processes and therefore require different types of software.

How an Extended Enterprise LMS Can Help You Train Multiple Audiences

SkyPrep

Most organizations have different types of audiences that extend outside of the business, known as an extended enterprise. In today’s very competitive market, organizations cannot rely just on their internal employees, they also need to rely on their extended enterprise to help reach their goals. Educating your partners on your products or services will help them to better sell your offering to drive revenue for your organization. What is Extended Enterprise Training?

5 Mistakes You’re Making When Training Your Extended Enterprise

eFront

We’re talking about your vendors, reps, consultants, franchisees, and customers. Your extended enterprise allows your business to succeed because of a strong network of external partner relationships. When you provide these partners with extended enterprise learning opportunities, you’re improving their knowledge about your values, organizational mission, and the ins-and-outs of your products and services. 1) Treating your extended enterprise like your employees.

Everything You Need to Know About Extended Enterprise Training

eFront

Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners. For example, your vision, ethics, products, and services. Create a stronger brand.

AI-as-a-Service: The Next Big Thing in Business Tech?

Talented Learning

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. It’s called AI-as-a-Service (or AIaaS). Why It’s Time for AI-as-a-Service. Combining the Software-as-a-Service (SaaS) business model with AI services can bring the power of artificial intelligence to the masses without a hefty price tag. AI-as-a-service allows for advanced infrastructure at minimal cost.

Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. Today’s market can be categorized in various ways, but we see three distinct segments: CORPORATE EXTENDED ENTERPRISE: This involves a broad spectrum of business-oriented solutions, from customer education and channel partner training, to employee skills development, compliance and talent management. 19 Five Use Cases Propel Extended Enterprise Learning.

Customer Service Training Software: Why Every Company Needs It

ProProfs

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant. A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related. These statistics reinforce the fact that customer service is a critical factor in any business, irrespective of the industry. Delightful customer service is the name of the game. Online Customer Service Training. Customer Self-Service.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

Well not quite, but it is pretty dang close to the definition of Management Consulting in Wikipedia: Management consulting refers to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0

Enterprise mLearning Predictions for 2011

mLearning Trends

It is time once again to ponder the research, extrapolate on recent experience, and attempt to read the tea leaves so we can predict the future of enterprise mobile learning in 2011. I think case studies from enterprise organizations on the leading edge will abound by year’s end for successful mobile learning initiatives by thus providing the “I want to do what they did!” Mobile Apps Become Essential to Enterprise mLearning.

How to create an efficient marketing funnel for an L&D company

Matrix

Creating an efficient marketing funnel for an L&D company in 5 steps. If managers decide what is relevant, applicable, and accessible for the entire staff without any consultation, the training program will not be likely to be a successful one.

Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

It’s time once again to take stock of what happened in enterprise mobile learning and see if any of my 2011 predictions hit their intended targets. I think case studies from enterprise organizations on the leading edge will abound by year’s end for successful mobile learning initiatives by thus providing the “I want to do what they did!” 2011 proved to be another year more focused on the pilot project rather than the production deployment for enterprise mobile learning solutions.

Starting a Customer Education Program: What You Should Know

Talented Learning

” Everyone provides their own version of training – from account managers and project leads to customer service managers and support reps. ” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials. “We’re providing white-glove service by customizing everything.” Bad training is created quickly. Just how long should it take to create training content , anyway?

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. Keep in mind that I view the LMS landscape through an extended enterprise lens. And interestingly, now that volume-based SaaS licensing has energized the extended enterprise LMS market, employee training solutions are following suit. Before you know it, you’ve created a massive list of random features.

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2019 Talented Learning Awards: Corporate Extended Enterprise Systems

Talented Learning

Today is a banner day for extended enterprise education , because today we’re unveiling the new face of learning systems excellence – The 2019 Talented Learning Awards! As outlined last month , we’re simplifying the way we honor the best learning systems by focusing on two key extended enterprise categories: CORPORATE EXTENDED ENTERPRISE: Business-oriented solutions targeting external audiences such as customers, channel partners, suppliers and contractors.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. I created our help videos. The goal was simple – to create and distribute content that would help new customers get the best out of our product as quickly and easily as possible.

Developing an Enterprise Learning Strategy That Produces Results

CLO Magazine

Creating the Right Enterprise Learning Strategy. When building an enterprise learning plan, use the following methodology: Review your company’s competency assessment data for the target audience(s) and identify trends. If you don’t have competencies or assessment data, create them. Develop the enterprise learning plan outlining the training required to get the target population to current ideal state, and prepare them for their future role.

Are You Overlooking Today’s Hottest Corporate Learning Trend?

Talented Learning

Where in the World is Extended Enterprise Learning? But here’s what concerns me… Extended enterprise learning was nowhere to be found on the L&D “hot” list in 2019 – or in any prior year. After all, learning practitioners are widely known for saying they want to consult more deeply with business leaders, align with strategic objectives and even earn a seat at the executive table. Extended Enterprise Learning – Not Just for Big Companies Anymore.

Podcast 31: Inside Open Source Learning Systems – With eThink CEO Brian Carlson

Talented Learning

You’ll also hear why these advances are important – especially for extended enterprise education. Professional services are a key differentiator for open source learning solution providers, particularly compared to proprietary LMS vendors. Then, after I returned to the States, I worked as a technical consultant for six years at a company which, through multiple acquisitions, became part of Ellucian , the largest student information system company in the world.

Podcast 23: Open Source LMS Advantages – With Lars Hyland of Totara

Talented Learning

But when should organizations choose an open source LMS platform as the backbone for extended enterprise learning ? Red Hat is one of the original providers of enterprise open source software. In a recent survey , they found that 69% of chief information officers believe enterprise-quality open source is extremely or very important to their business. We provide that support to our partners , who then innovate and provide personalized, customized service to their customers.

How to Create Learning Program Competency Models [Part 3]

Watershed

In the third part of this case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., discusses how and why the organization created competency models for their learning programs—including advice and best practices for fellow L&D practitioners. To increase Caterpillar dealerships’ workforce leadership, sales, and product support-related competencies, our Global Dealer Learning (GDL) team created a competency model for each program.

How to Create a Learning Organization Maturity Model [Part 4]

Watershed

In the fourth installment of this case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., explains how their Global Dealer Learning (GDL) team created a plan to align and achieve their L&D and business goals. When our GDL team set out to transform our approach to training, we applied Lean 6 Sigma methodology to generate rapid changeover to achieve our aggressive, enterprise-wide business goals.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Right… Azuqua goes even further, with an enterprise-grade platform or iPaaS ( integration platform as a service ).

How to Choose the Right LMS? Ask a Learning Tech Analyst

Talented Learning

Although 2000 years have passed since that sign was created, the advice is still relevant – especially if you’re trying to choose the right LMS. As an independent learning tech consultant, I hear questions like that all the time. If you need advice about learning technology (especially for extended enterprise needs), submit your question here. 1) When does it make sense to hire a software selection consultant? What learning experience issues does this create?

LMS Review: Docebo 7

Talented Learning

Here was my assessment at that time: Docebo is an excellent option for your first or second internal or extended enterprise LMS. The self-service capability is still in place, but the business model and pricing are now geared towards disrupting the highly competitive mid/large global market. Supports user-generated content and ability to create private or shared channels (playlists). Extended Enterprise Ready Yes. Ability to create pre-log-in pages.

Talented Learning’s Greatest Hits – 2019 Edition

Talented Learning

So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? In addition to publishing weekly blog posts , we also produce monthly webinars and regular podcast interviews with experts from across the extended enterprise learning realm. And why is open source gaining momentum as a foundation for extended enterprise learning ?

RFP 40

Cornerstone-Saba Acquisition: What Does it Mean for LMS Customers?

Talented Learning

That’s when the sting of a rough implementation , a weak rollout and so-so customer service is sometimes the only thing that remains. 3) What About Extended Enterprise? Do you see any mention of extended enterprise needs in the acquisition announcement? And without even a nod to extended enterprise market expansion, Cornerstone still doesn’t get it. 4) What About Extended Enterprise (Part II)? 5) What About Migration Services?

Saba 64

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “ SAM ” certification for enterprise software professionals. Tell us about your unique personal history and your long career in government service and how that led you to become COO of the Software Alliance? And what that means is that our members create software solutions that help other businesses.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. To make eLearning more engaging, think of how a TV mystery show is created. He is well known for his books , courses, writing, consulting, and talks on interactive learning, games, and gamification.