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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. In reality, people often prefer the personal touch of speaking to a representative and will bypass the self-service option and call or chat anyway. Take a look at why those efforts often fall flat.

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10 Tips to Earn Money as an eLearning Professional

Trivantis

Whether it’s designing live training events for corporations or creating content as a subject matter expert , knowing your niche inside and out allows you to capitalize on your expertise and experience. Review your competitors’ services, either these are eLearning freelancers or companies, to see how you can differentiate yours. .

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Use Software Simulations To Create A Safe Learning Environment For Employees To Master Company Software

IT Training Department Blog

Good software simulations create a world where mistakes are welcomed and learning is easy without the fear of irreversible consequences. This learning experience that good software simulations create helps employees transfer what they’re learning to their jobs. That means they feel loved and supported by their leaders.

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Efficiency and Customer Satisfaction: A Love Story 

MobileTrain

When teams operate efficiently, they can deliver products and services more quickly and effectively, leading to higher customer satisfaction. Let’s not forget the food service industry, where efficiency orchestrates memorable dining experiences.

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The 11 Best Platforms to Sell Digital Products in 2024

learnWorlds

1 LearnWorlds LearnWorlds is an all-in-one platform with robust AI-powered capabilities that help you create, market, and sell online courses. It also supports the functionality to track conversions, create your membership site , and offer coaching programs. out of 5 based on Capterra’s user reviews. Let’s dive in! #1

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Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Product Knowledge Training Objectives (and Use Cases).

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Contextual Help Software Options That Will Help Revolutionizing Corporate Software Training

IT Training Department Blog

When it comes to creating contextual support in a software application your company is making, you have options. But there’s nothing that stops them from being the perfect solution for creating contextual help in your company’s software. It could also be helpful to consult an expert to choose the right tool.