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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.

WITH REGARDS TO mLEARNING: A CASE IN POINT OR UP IN THE AIR

Wonderful Brain

A few years back as a VP for a large computer solutions company in New York, one of our account executives specializing in elearning opportunities had managed to seduce a notoriously reticent airline into considering change from their mostly instructor led training to online education. This was, and actually still is, a young airline; established and branded for quality service and a unique series of amenities on their aircraft.

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THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

The OpenStack project intended to help organizations offer cloud-computing services running on standard hardware. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. Each member will bring their expertise to bear and share their knowledge and experiences.

IBM 100

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

Social Business means that every department, from HR to marketing to product development to customer service to sales, uses social media the way it uses any other tool and channel to do its job. It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

Social Business means that every department, from HR to marketing to product development to customer service to sales, uses social media the way it uses any other tool and channel to do its job. It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics.

eLearning Content Development: 6 Steps to Create a Learning Problem Statement

TalentLMS

Let’s determine the research-worthiness of a problem and the steps to create a clear learning problem statement. ” Many companies seek eLearning services for the sole purpose of knowledge management and knowledge development. When course mentors facilitate large volumes of knowledge sharing, they feel they can filter out content for the next course. Create topics and collect content for the topics under the problem area.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. access to experts (consult) knowledge management (research) performance support (perform) talent management (advance) structured learning (train) social networking and collage (share) Let''s walk through ''em now: Talent Management: people have competencies, they need them, jobs requirement them.

The Changing Face of Work and Workplace Learning

Learnnovators

The OpenStack project intended to help organizations offer cloud-computing services running on standard hardware. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. Each member will bring their expertise to bear and share their knowledge and experiences.

IBM 156

New technologies for internal trainers

isEazy

What happens with all their knowledge? The challenge of managing corporate knowledge. There are several ways of maintaining, capitalizing, structuring and distributing this know-how within companies, and they are framed within their knowledge management and digital transformation projects. Third parties can help you from the conceptualization of the process to the digitalization of the knowledge.

The Best Enterprise Content Management Software to Empower Sales and Marketing Teams

Zunos

Most discussions of enterprise content management (ECM) software just list a series of tools as though “ECM” is just one thing. An enterprise content management system actually has three parts that support different business processes and therefore require different types of software.

Contest - Win a Free Copy of Digital Habitats via LearnTrends 2009

Tony Karrer

Nancy has been my go to person for all things Communities and Networks and worked with me to create Communities and Networks Connection. And as a bonus, John will be doing another session with Jack Merklien of Xerox Global Services on communities. In one, Nancy White talks about triangulating internal training and capacity building with external actors who part of the training and who validate it; that leads to more connections between people and has gained manager support.

Huge MOOCs savings

Your Training Edge

The natural human psyche to prefer routine works and traditions to follow, and fear of being unfamiliar with the use of new technology in presence of experienced peers and knowledgeable managers, are the origin of this reluctance in organizations towards MOOC adoption. Bryant Nielson – Managing Director of CapitalWave Inc.–

Yahoo 116

General Considerations for Mobile Learning (mLearning)

Upside Learning

Simply put, mobile learning is the acquisition or modification of any knowledge and skill through using mobile technology, anywhere, anytime and results in the modification of behavior 2. The behaviorist idea of an ‘alteration in behavior’ is used because as the information age continues to progress, more people will have access to knowledge, often and easily. What services will help learners be more productive? Mobile technology lets learners access a variety of services.

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Are You Sharing Global Information?

CLO Magazine

To broaden cultural intelligence across a global organization, build a knowledge management system that can gather, house and disseminate it. The CLO has to manage all of the global knowledge coming in and make it available to those who need the information to succeed. Building a knowledge management process to promote global intelligence sharing can help. However, it’s up to the learning leader to make the case for knowledge management investments.

Webinar: What’s New with Easygenerator’s e-Learning software ? #DevLearn follow up.

easygenerator

His learning experience ranges from teaching, authoring textbooks, designing and creating e-Learning, knowledge management and user performance support. Kasper’s foundational approach blends together didactical learning principles with output management, agile development, and new learning metaphors to meet business needs.

People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? Take charge of your organization’s learning needs before you appoint an external consultant. The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Remember, eLearning is all about people, process and product management.

People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? Take charge of your organization’s learning needs before you appoint an external consultant. The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Remember, eLearning is all about people, process and product management.

A Conversation with Stephanie Nadda

Kapp Notes

Stephanie is a consultant based in Chicago who has worked with large organizations like W.W. Nadda: I would call out three main areas: Integrate the technologies that support learning management (LMS, LCMS, content authoring) and knowledge management (CMS, KMS, enterprise search, etc.). Hosting platforms are more robust and the tools to create and edit video are simpler to use than they ever have been. The other day I caught up with Stephanie Nadda.

Case Study: Greenlight Planet & EduMe - Driving salesforce productivity & engagement

Edume

They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs. EduMe was implemented to increase sales and to help Greenlight Planet manage multiple process improvements that were happening at the same time, such as new software for agents. Immaculate Shija , Training Manager at Greenlight Planet Tanzania It's a good app for learning.

The Innovation Award

CLO Magazine

Vice President and Global Head of Talent Development, Tata Consultancy Services. As global IT service leader Tata Consultancy Services continues to grow around the world, its leaders recognized that global scale highlights the importance of moving away from physical learning spaces to digital learning. To do this, Gilliam’s team created a manufacturing model for course design and development.

Corporate Advisory Council Conference: Corporate Presentations

Kapp Notes

First Presentation Christopher Reese discusses Knowledge Management with CAC members. Christopher Reese opened the corporate presentations with a talk about Knowledge Management and NASA. He indicated that we should think about Knowledge Management to include traditional venues like Training, Education, Workshops and Courses. He also discussed how to deal with a conversion of training materials created in an older technology into a new technology.

Applying Design Thinking for Employee-Driven Solutions

Everwise

This drastic increase in the pace of business is pushing organizations to revamp their product and service management and development processes. As a result, a concept called “design thinking” was created to increase organizations’ agility and enable them to quickly implement feedback and new ideas as they arise. Source: Deloitte Consulting LLP. The business operating environment has transformed over the past decade with the development of technology.

The Road from Training to Performance

CLO Magazine

It appears we’re finally moving beyond lip service and making some measureable and scalable progress! Performance assets are created spontaneously, as needs arise, with no methodology, planning or strategy behind it. Level 2 – Initial targeted learning and support: Organization applies knowledge-management practices in an effort to provide more intuitive, dynamic access to information that employees need to perform their jobs.

7 eLearning Experts Share Tips on How to Choose the Best Learning Management System

ProProfs

Identifying the ‘right’ learning management system (LMS) for your business can be quite a hassle. Consult trainers and end-users before you purchase: Find out from trainers and end users what features they would prefer. Then create a variety of scenarios the LMS will be expected to behave and use a rubric to evaluate success. You create the real-life situations your LMS administrator and students will need to carry out. Service is the key here.

Re-imagining Work & Learning in a Networked World

ID Reflections

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Managers and leaders have to don the hats of coaches and mentors for organizations to become learning organizations that adapt and move with the tide. L&D will transform organizations to become “social” organizations by facilitating PKM and community management.

LMS State of Affairs

eLearning 24-7

Learning Management Systems. Competency Management including Skills. Active vs inactive users (ideal for B2B, associations/non-profits, content providers, e-commerce focused buyers including trainers/facilitators/consultants). Knowledge Management – but not the way you remember it. Right now there is something taking place in the industry, that is creating confusion among buyers – the term Learning Management System. .

Organizational Learning Is A Social Act

CLO Magazine

Despite the amount we invest in corporate learning, research by consulting firm McKinsey and the Corporate Executive Board, a research and membership company, shows that more than 70 percent of corporate initiatives fail. People work in rich contexts that they create with others. They create social norms, dictate unspoken standards that they and their peers follow, and define who to collaborate with and who to avoid. We make many assumptions about organizational learning.

What Makes A Great Brand Experience? Consistency At Every Touchpoint

All Roads

Does it suffice as a stand in for your best customer service person? As an extension of your service or product offerings, developing a logged-in Client Engagement Portal turns your knowledge into a service and provides unfettered access to your most valuable expertise. Will they even clearly understand what products or services you offer? Today, customers have come to expect access to an organization, its people, and information virtually 24/7.

IBM 40

Learning During Times of Growth

CLO Magazine

They are coming out of budget meetings feeling less like “executioners” ready to cut payroll and more like “executors,” ready to execute learning and knowledge management strategies in support of growth. Given the company’s distinctive and engaging brand of customer service, that intense resource need means finding the right people and giving them the kind of training that ramps them up to productive levels as rapidly as possible. Learning Services as an Engine of Growth.

Sales 42

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

L&Ds Business Is Not In Driving Social Business : In this post, Mark Britz expresses his views on why L&D shouldn’t be exclusively in charge of organizational efforts to help people build social networks and personal knowledge management skills. 8 Top Tips to Create an Effective Social Learning Strategy : This post by Christopher Pappas discusses how e-learning professionals can take advantage of the opportunities that social learning offers. THE QUOTE.

How to Become a Learning Organization (An Interview with Michelle Ockers)

Convergence Training

Michelle very kindly shared her time and knowledge to help us get up to speed. Learning Management Systems. Incident Management Software. So it was about people working together, using that collective knowledge and learning to build capabilities and that that creates results that they care about. So they’re setting it up to create a space that can be used for business meetings and for socializing, right? So I created a little list.

Selecting the Best From the Rest

CLO Magazine

Fast growth comes thanks to new skill requirements, technological advances, ready access to the Internet and mobile devices, and knowledge management and sharing. All training that’s being created going forward must fit into the critical category — if it is only nice to know, then we will offer that knowledge through a performance tool,” he said. Marjorie Derven is managing partner at Hudson Research and Consulting Inc.

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HOW SOCIAL LEARNING IS POWERING UP TODAY’S WORKPLACES

Learnnovators

L&Ds Business Is Not In Driving Social Business : In this post, Mark Britz expresses his views on why L&D shouldn’t be exclusively in charge of organizational efforts to help people build social networks and personal knowledge management skills. 8 Top Tips to Create an Effective Social Learning Strategy : This post by Christopher Pappas discusses how e-learning professionals can take advantage of the opportunities that social learning offers. THE QUOTE.

Top 74 eLearning Posts from September 2010

eLearning Learning Posts

If you are considering creating a “Serious Game&# or an instructional game, one of the first place to start is a great game design document. 5 Must-See PowerPoint Tutorials for Creating Better Training - Mindflash , September 29, 2010 From the New York Times to the US Military , 2010 may go down as the year PowerPoint-hating went mainstream. First off, most of the courses I have created do not have narration. Create (178). Management (147).

Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

But like all subjects and bodies of knowledge, there are a few foundational concepts that have been identified and acknowledged as such. After all, one aspect of our job is to create an environment, and deliver interventions, that helps to improve the performance of novices and experts alike. Creating a Personal Learning Network by Corinne Weisgerber. I’ve found these dimensions very usefull in consulting about communities, exploring its value for the organization.

Learning to the Rescue: The FDIC’s Thom Terwilliger

CLO Magazine

In response, its learning and development team created just-in-time training, learning guides and new courses to ensure new employees could support the increased work load. ” Wanting to follow his grandparents’ public-service background, Terwilliger, 55, joined the Air Force after high school, starting as a cook in food service. He occupied roles from cook to logistics planner, career field manager, commander, as well as cadet at the University of Texas at Austin.

LCB Question for December - Past Year, Present Challenges, Predictions

Tony Karrer

It's all pure service. Retooling my knowledge I've been paid to be a CTO type consultant on a broad range of topics. And if you are talking Reusable Learning Objects, Courseware Templates, Tracking Mechanisms, Content Management, etc. Of course, since I'm truly believe that the form of what we will be building in the future is changing and things like RLOs and Courseware are going to become much less important, then my current knowledge base seems diminished.