Customer Engagement Metrics: What Marketers Can Teach Learning Pros
JUNE 29, 2019
Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? In other words, according to Gallup research , engagement metrics matter. The Engagement Economy demands a different mindset – one that is intensely focused on creating customer value. 3 Powerful Engagement Metrics. Truthfully, there is no magic one-size-fits-all metric. How to define and interpret relevant metrics.