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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

According to KPMG’s Customer Experience Excellence Report , personalization remains the driving pillar of customer loyalty, leading in 21 of the 26 markets. Let’s explore 5 ways learning and development (L&D) teams can create the winning best customer-centric strategy for the business. Personalize the Customer Service.

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Understanding Learning Consulting and Why You Should Go for It

Infopro Learning

Amidst the ever-changing business landscape, a new player has emerged – Learning Consulting. Understanding the essence of learning consulting is paramount, given its rapidly growing significance in the industry. At the heart of learning consulting lie several fundamental principles that underpin its efficacy.

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AI-Powered Personalization: The Future of Corporate eLearning in 2024

Infopro Learning

In this blog, we’ll explore the innovative field of AI-powered personalization in corporate eLearning, revolutionizing how organizations support workforce development.  The Current State of Corporate eLearning Corporate eLearning has come a long way since in-person seminars and printed manuals.

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If not the myths person, then…?

Clark Quinn

And I don’t really mind, but I do worry that it buckets me as the ‘myths’ person. Another way to bucket me would be the learning science person (my next book ). So what the <x> person am I? The post If not the myths person, then…? Despite the book , that’s not really my role. appeared first on Learnlets.

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Mission Critical: Leveraging Learning Engineering to Drive Digital Transformation

Speaker: Trish Uhl, Founder of Owl's Ledge LLC and the Talent & Learning Analytics Leadership Forum

Digital is disrupting every part of an organization's value chain at a record pace, creating a critical need to transform operations and employees' ways of working. How can L&D step up to provide more value faster?

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Do You Really Need That New Elearning Consultant? If So…

Spark Your Interest

Let alone creating new online learning. So organizations everywhere are hiring elearning consultants to help them. But in the world of consulting, there are many nightmarish stories. Do you really need that new elearning consultant? Consulting War Stories. Including an elearning consultant.

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Personalized Learning: Tailoring Instructional Design to Individual Learner Needs

Clarity Consultants

The concept of personalized learning–where programs are tailored to individual needs–has become more popular than ever. A training program that resonates with one may leave another feeling lost, which is why creating customized lessons is vital for your business’s success. But how do they achieve this level of personalization?

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3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Organizations need to adapt, prioritize, and create resilience to manage through ongoing instability. Amy Titus, Managing Director in Human Capital at Deloitte Consulting, for her exclusive session where she will be discussing the 3 guiding principles for the future of learning, and how these can affect the design of work in organizations.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.