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9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. Truth is, most of these new users will take one first look at your product. Product Education. How to Bootstrap Product Education.

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Monetization, Production, Growth, and Advertising for Course Creators, Coaches, and Consultants with Michael Greenberg

LifterLMS

We dive into monetization, production, growth, and advertising for course creators, coaches, and consultants with Michael Greenberg in this episode of LMScast hosted by Chris Badgett of LifterLMS. I can put a suit on and get a nice video production. Like coaches and consultants?

Moodle Services Provider – How would you Choose the Right One?

Paradiso

Now that you’ve zeroed down on using Moodle for your training needs, next step would be to hire the right Moodle service provider. And we know it’s a daunting task, given the proliferation of Moodle service providers. Be aware of such service providers!

Developing a Results Driven Curriculum

PA G E 5 1 Create a project. experiences that support and enable change in service. Create a clear project charter Begin with the end in mind. S T E P 1 : C R E AT E A P R O J E C T C H A RT E R 7 Create a. and need product managers to understand the eight.

Select an LMS Consultant Before Beginning Your LMS Selection

WBT Systems

Or, to ensure you absolutely get the best LMS for your association, hire an LMS consultant to help you with requirements, selection, and implementation. Benefits of Working with an LMS Consultant. How LMS Consultants Help with Requirements Analysis.

This Week on #BLPLearn: Consulting with Clients, Interactive Videos, and Storyline Games!

Bottom-Line Performance

We’ll take the best articles shared by our Learning Services, Multimedia, and Product Development teams in their weekly meetings and include them in the weekly #BLPLearn blog. 10 Critical Mistakes Consultants Make With Clients. Create Your Own Quest.

Offline Marketing for Online Courses with High Ticket Ecommerce and Consulting Business Expert Sayan Sarkar

LifterLMS

Learn about offline marketing for online courses with high ticket ecommerce and consulting business expert Sayan Sarkar in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. It began as just consulting with them, telling them what to do, for a decent retainer per month.

Helping Consultants, Experts, and Coaches Smash Through Personal and Professional Plateaus with David Shriner-Cahn

LifterLMS

Helping consultants, experts, and coaches smash through personal and professional plateaus with David Shriner-Cahn in this episode of the LMScast podcast with Chris Badgett of LifterLMS. It kind of suits who I am and I actually really like the intimacy that audio conversations create.

Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

But today, I want to focus specifically on why product training matters and how to deliver stellar training across the extended enterprise. KEY TAKEAWAYS: Product training can be a source of strategic advantage. What exactly does product training look like at Litmos?

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Best practice tutorials to help your team deliver exceptional results [Elucidat product update]

Elucidat

Not only does it mean that you’ll start to reap the rewards of the tools at your fingertips sooner, but it also means keeping your team productive and motivated throughout change. . Learn more about Elucidat’s Professional Services. . Product Updates Uncategorised

The Secret SAUCE for Creating Great Content

Hurix Digital

Noting that the content was created by doctors and parenting experts, she read through a few of the blogs. In all the emails she had always noticed a little line at the end- “Click Here for Recommended Products”. It took her to the brand’s product listing page on Amazon.

People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? Take charge of your organization’s learning needs before you appoint an external consultant. The post People, Process and Product.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

Well not quite, but it is pretty dang close to the definition of Management Consulting in Wikipedia: Management consulting refers to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0

Marisa Murgatroyd Teaches How to Build a Mission Focused Experience Product Instead of a Low Engagement Information Product

LifterLMS

Marisa Murgatroyd teaches how to build a mission focused experience product instead of a low engagement information product in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. You can find The Experience Product Masterclass at LiveYourMessage.com/Lifter.

Webinar: Dare to Share! Power of Shared Actions in Captivate

eLearning Brothers

Discover the flexible world of shared actions and their parameters in last week’s webinar recording with expert Captivate consultant Lieve Weymeis. You’ll be able to understand when a shared action cannot be used and how to create advanced actions from a shared action template.

Don’t Frustrate Users With Gaps in Your Product Experience

General Assembly

Product teams risk losing customers when they lack insight into breakdowns across the user experience. There are countless steps where the product experience can break down. The success of a product, and a business, can depend on it.

Immersing Learners in Engaging eLearning Assessments

eLearning Brothers

Provides appropriate opportunities for learners to rehearse, practice, consult resources, get feedback on, and refine performances and products. Custom Solutions eLearning Featured Instructional Design Resources Products/Services Resources assessments

Production values: do they really matter?

Clive on Learning

The final consideration is the level at which to set the production values. If you're selling production services, you may well differentiate yourself using number 3. Which leaves us with the production values.

Case Study: Greenlight Planet & EduMe - Driving salesforce productivity & engagement

Edume

They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs. A very insightful app, I have learnt a lot about Sun King products and customer service.

Big Brained: Smart Ways to Look at eLearning Development

eLearning Brothers

Ivan Bigney is an eLearning Brothers Custom Solutions Consultant and a regular in the local improv comedy scene here. And the typical goal for creating a message or training program and sharing it with an internal audience is to influence their behavior in some way.

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Starting a Customer Education Program: What You Should Know

Talented Learning

” Everyone provides their own version of training – from account managers and project leads to customer service managers and support reps. ” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials.

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People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? Take charge of your organization’s learning needs before you appoint an external consultant. The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Learn the basic P3 in eLearning to empower yourself to take informed decisions with consultants.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

Creating a Strategic Learning Partnership

PDG

Our Strategic Learning partnership provides a managed learning service, the key word being “managed.” We made sure everybody was prepared to do their job, but we also made sure they bonded with the other team members; collaboration is one of the keys to productivity and creativity.

6 Effective Ways To Increase Employee Productivity

eFront

For all the improvements in communications, business IT, collaboration tools and technology in general, running a productive team remains as hard as it ever was. In this post we’ll examine 6 tried and true ways to improve employee productivity.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync

LifterLMS

Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. Where did your product, WP Slide Sync come in?

Sales Funnels, Product Launches, and Paid Ads for Course Creators with Jennifer Tamborski

LifterLMS

Learn about sales funnels, product launches, and paid ads for course creators with Jennifer Tamborski in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. Let’s talk about product launches: First of all, how’s a product launch different from a sales funnel?

How to Create Interactive Content for Sales Enablement

Kitaboo

Creating interactive content for sales enablement is an effective practice to convert prospects into loyal customers. Content created for conversion and closing phases of the sales funnel is sales enablement content while that created to reach potential customers and initiate conversations is content for marketing. The interactive content you create for sales enablement should reflect your brand and be in tune with your buyer’s persona. Consult Your Sales Team.

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The Changing Face of Life Science Product Launch, Part 2: The Launch Toolkit

PDG

In this series, PDG’s Ann Stott, a 20+ year veteran of the Life Science industry, shares her perspective on how to become more strategic in product launch planning. Q: What are some tips for thriving in this new product launch environment?

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? SoftwareONE is serious about consultants becoming experts in their offerings.

Evolving From Service Provider to Course Creator to Software Entrepreneur with Sam Brodie from Offsprout Page Builder

LifterLMS

Learn about the journey of evolving from service provider to course creator to software entrepreneur with Sam Brodie from Offsprout page builder in this episode of the LMScast podcast with Chris Badgett of LifterLMS. And then after that, created and released my course on Udemy.

Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

You may know me as an independent learning systems consultant. This gives organizations the flexibility to create “one-of-a-kind” applications that appeal to specific users in ways that many commercial providers can’t match. Service Requirements.

The 4 Cs to Designing Meaningful Scenarios, Part 3: Connections

eLearning Brothers

That right choice could have been a lucky guess or a product of hemming and hawing between two options. By choosing to set a follow-up meeting, you gave him time to process his emotion and generate questions that allowed for productive discussion.

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One of These Services Is Not Like the Others

CLO Magazine

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. During the past several years, a trend to commoditize learning services has evolved. Several business models have been created by vendors to quantify training outsourcing services.