Remove Consulting Remove Create Remove Roles Remove Services

Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Are You a Performance Consultant?

Integrated Learnings

We have been placed into a box that can be a real challenge to get out of, especially when it comes to moving into more of a performance consulting type of role. So…what is Performance Consulting, anyway? Here is an illustration to help clarify the concept of performance consulting. This provides an excellent opportunity to consult and partner with those types of clients to look at all of these environmental and motivational factors. By Dean Hawkinson.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

What Does an eLearning Consultant Do?

eLearning Architect

You probably see the job title bouncing around, but what does an eLearning consultant actually do? One of my colleagues once wrote an excellent article about the role of an instructional designer and I wanted to write something similar about my role. Do I like being a consultant?

Managed Learning Services – Time To Re-invent Your Training Function

G-Cube

Managed Learning Service enables both purchase and administration of all training activities for a client organization by an external specialist (Managed Service Provider) in an outsourced mode. MLS Managed Learning Services

Developing a Results Driven Curriculum

PA G E 5 1 Create a project. experiences that support and enable change in service. Create a clear project charter Begin with the end in mind. S T E P 1 : C R E AT E A P R O J E C T C H A RT E R 7 Create a. stability, quality of service, and ultimately, public safety.

Customer Service Training Software: Why Every Company Needs It

ProProfs

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant. A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related. Delightful customer service is the name of the game.

Helping Consultants, Experts, and Coaches Smash Through Personal and Professional Plateaus with David Shriner-Cahn

LifterLMS

Helping consultants, experts, and coaches smash through personal and professional plateaus with David Shriner-Cahn in this episode of the LMScast podcast with Chris Badgett of LifterLMS. It kind of suits who I am and I actually really like the intimacy that audio conversations create.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary.

CLO 55

The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The 30-question instrument detailed specific areas that define this critical role of the CLO. Creating a Strategy and Setting the Investment Level. It also involves identifying the stakeholders, audiences, services and scope of the function.

CLO 72

Learning’s Crucial Role in Competency Model Development

CLO Magazine

Used to define the skills, behaviors and attitudes needed to succeed in a role and in an organization, competency models help drive and inform a number of human resources initiatives including leadership development and training. Learning leaders can play a key role in this process.

Roles 65

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

ut I think it's fair to say that most every response expects the role of training to either diminish or to change significantly in the next 10 years. Well not quite, but it is pretty dang close to the definition of Management Consulting in Wikipedia: Management consulting refers to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement.

Managing Career Paths: The Role of CLO

CLO Magazine

For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction.

CLO 44

Caveat Auditor: The Role Of Critical Thinking In Modern Business Training

Adobe Captivate

At other times you might find that emotion plays a subtle role. A major theme of the conference was the role of emotion of visceral reactions in the decision making process of learners. The Surprising Science Behind Creating Sustainable Behavior.

Roles 93

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

Creating a Strategic Learning Partnership

PDG

Our Strategic Learning partnership provides a managed learning service, the key word being “managed.” While keeping your team structure as flat as possible is a good goal, the size and role diversity of your team helps determine the management structure.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync

LifterLMS

Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. What does it do and then why did you create it?

One of These Services Is Not Like the Others

CLO Magazine

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. During the past several years, a trend to commoditize learning services has evolved. Several business models have been created by vendors to quantify training outsourcing services.

Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

You may know me as an independent learning systems consultant. This gives organizations the flexibility to create “one-of-a-kind” applications that appeal to specific users in ways that many commercial providers can’t match. Service Requirements.

Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Talented Learning

As an independent LMS consultant who has focused on extended enterprise learning for more than 20 years, here’s my quick take on differences that can make a big impact on your results. 3) Roles vs. Domains. Domains go much further than “roles.”

How Learning Leaders Can Create Accountable Cultures to Drive High Performance

CLO Magazine

Not only does this drive greater innovation, trust and productivity, but it also frees leaders from the role of playing peacekeeper. I first saw the connection between high performance and peer accountability years ago when consulting with a successful financial services company.

Immersing Learners in Engaging eLearning Assessments

eLearning Brothers

Provides appropriate opportunities for learners to rehearse, practice, consult resources, get feedback on, and refine performances and products. How will this new-found knowledge be used in their roles?

News: 'Landmark Financial Services Regulation Has Brought Clearer Training Focus' Says Sector Expert

Unicorn Training

As the new regulation around accountability comes into effect, being able to show clear lines of reporting, roles and responsibilities, and producing evidence of competency within the wider context of compliance is critical for regulated firms.Mark thinks bringing a more targeted and streamlined approach to T&C and compliance for firms has helped them meet the Accountability deadline, while also providing a firm foundation from which to support them in meeting future regulatory deadlines.He

Embed 40

Has the SMCR created a new ‘accountability firewall’? [talking point]

Eukleia

In this blog post, Eukleia’s Principal Consultant, Liz Hornby, explores the risk that the Senior Managers and Certification Regime (SMCR) may encourage the very same practices its creation sought to combat. The post Has the SMCR created a new ‘accountability firewall’?

Marketing Never Ends – How Does Product Education Help?

Talented Learning

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. When I first joined Intercom, my role didn’t have an official “product education” title. I created our help videos.

The Changing Face of Life Science Product Launch, Part 3: The Role of the Learning Team

PDG

In this final entry, Ann talks about the role of the Learning Team in product launch. Would it be beneficial to create smaller pieces of information that can be used on your sales staff’s mobile devices?

Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

EPISODE 10 – TOPIC SUMMARY AND GUEST: What does it take to create a compelling facilitated team learning experience? And how is this innovative concept helping consulting firms extend their reach? And what role does the online learning platform play in this?

How Do We Find the Right eLearning Partner?

ThinkingKap Solutions

In case you’re just joining us, we started talking about whether you have the skills to create eLearning internally, in part 1. Then, whether creating eLearning internally is the right business strategy, was the focus of part 2. Can they provide multiple training-related services?

Creating Models and Employee Training Techniques

WalkMe Training Station

So if you need help creating a customized employee training system for your organization then here’s what you should know. Before we can talk about creating a customized training program, we will first need to look at the features of those training systems which already exist. Remember that choosing the right employee training techniques is important in creating an effective training template. The same rule applies in creating a customized training method or program.

AVA selects Saffron to create prevention platform

Saffron Interactive

Now Saffron Interactive, a bespoke e-learning provider, is helping AVA to create a new digital prevention portal. AVA is committed to working with practitioners and policy makers to create a world where women and girls are free from violence and the fear of violence.’ says Hannah Wharf, a women’s rights consultant who is leading the project for AVA. Teachers have a crucial role to play in ending violence against women and girls.

Starting a Customer Education Program: What You Should Know

Talented Learning

” Everyone provides their own version of training – from account managers and project leads to customer service managers and support reps. ” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials.

Custom 103

The Changing Face of Corporate L&D

Learnnovators

The transformation from the traditional role of ‘Learning & Development’ to the challenging role of ‘Performance Consulting’ in spite of many obstacles resisting such change! Who are the Performance Consultants Really? :

Change 193

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

When these ingredients work together to create a successful customer experience, they directly affect business outcomes. Had she provided knowledgeable service she could have earned a tip of 20% or more.

Learning Objectives and Corporate Goals: How to create the perfect training

TalentLMS

And we are shunning the common concept of creating learner-centered learning materials. As a training manager, you have dutifully fulfilled this gap through external and internal resources to create seemingly “best fit” e-learning content.

Podcast 31: Inside Open Source Learning Systems – With eThink CEO Brian Carlson

Talented Learning

Professional services are a key differentiator for open source learning solution providers, particularly compared to proprietary LMS vendors. So about 12 years ago we founded eThink as a Moodle services provider. So you started with LMS services for the education market?

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?