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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Self-service help is a great solution to use in unison with the help desk but it’s only as good as the functionality of it and resources available. By efficient we mean created with a plan and performance-based rather than learning-based or simply haphazardly put together by a subject matter expert (SME). How cool is that?

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Latest E-Learning News and Notes

eLearning 24-7

They will need to create the best course possible and a 10 question quiz. Rapid Intake Unison. The premise of these tools is that anyone regardless of their tech skill set can create a course. We both agree that they will have no knowledge of the software they will use to create their course. Adobe Captivate.

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47 books sales teams should have on their shelves

TalentLMS

There is much to learn in the world that Livesay has created. Long created an Inc 5000 company with over $20,000,000 in revenue — in just 5 years. Among other things, Whistman helps the readers realize the importance of a manager that orchestrates a plan seamlessly, and a team that performs in unison. this book is for you.

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Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

0160; A few weeks ago I created a survey about Mobile Learning. 50% currently neither create nor consume Mobile Learning. Role Shift - Learning and Working on the Web , July 5, 2010 The last time I looked at roles in education I was inspired by Anil Mammen to create a table based on his definitions. Here’s a step-by-step guide!