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Serious Games for Customer Success

Enable Education

Ever thought of including online games as a part of your customer education materials? However, as many product and services companies are finding, games are not only a useful tool in training internally, but are also an effective way to reach consumers. Generally speaking, treating customers as learners can build a large amount of trust, and can also maximize their usage of your products, and encourage repeat business. So, why create video games to educate customers?

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

Well not quite, but it is pretty dang close to the definition of Management Consulting in Wikipedia: Management consulting refers to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0

MagicBoxTM is Exhibiting at ISTE 2019

MagicBox

Attendees : Ang’john Ferreri , AVP, Product Sales, Hemant Gautam , Senior Consultant for Digital Strategy. Over 500 leading companies and 1,400 industry reps will showcase the latest Ed-tech products and services in this massive annual expo event.

How to Make Product Knowledge Training Fun

Lemonade

The problem is we use this technique to teach product knowledge to employees. True product knowledge isn't being able to recite a product sheet from memory. It's understanding products well enough to confidently talk about them with customers.

How to Make Product Knowledge Training Fun

Lemonade

The problem is we use this technique to teach product knowledge to employees. True product knowledge isn't being able to recite a product sheet from memory. It's understanding products well enough to confidently talk about them with customers.

Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

We wanted to make it easier for employees to get training materials and easier to understand why we launch the products that we do and how it relates to our customer insights,” she said. “It’s

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Consider an Accessibility Consultant. Thinking About Consultants, Again. Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Consider an Accessibility Consultant. Thinking About Consultants, Again. Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7

LMS Review: Litmos

Talented Learning

An advanced Training Ops product for organizations that run training as a business. Productized integrations, with about 20 third-party applications, including Webex, GotoWebinar, Salesforce, Shopify, Dropbox, ADP and MailChimp. Product: Litmos LMS. Customer learning.

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5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

Most private companies still want to make a good-faith effort to deliver courses and products that are as accessible as possible. Accessible PDFs: NASWA and DOL provided accessible versions of downloadable PDF with proper tags and readable text (no scanned text or images).

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New technologies for internal trainers

isEazy

On the other hand, it requires the effort and involvement of all internal experts, not only to share their knowledge, but to be subsequently involved in all coordination and validation phases of that consultant’s work. isEazy teams can create projects of all kind for the customer.

Publishing Success with Digital First Publishing – Part 2

Magic EdTech

After previewing, reviewing, and revising content, courses can be exported to the web, PDF, or an LMS (SCORM 1.2, It gives users brand control as well as custom styles for different types of content. Its goal is to support ebook publishers by making the publishing process scalable from creation through production and distribution. Rich Digital Media Design – TO IMPROVE PRODUCT EXPERIENCE AND FEEL.

How will new digital accessibility regulations impact the eLearning sector?

Learning Pool

eLearning professionals who understand the benefits of creating products and services which are accessible for everyone, including people with permanent, temporary or situational impairments, have long been disappointed by the lack of engagement with digital accessibility in the eLearning sector.

Podcast 22: Launching a Learning Portal – With DirectEmployers Association

Talented Learning

JEN: That’s where our consultant Carla Downing came in. So what is the final product? Also, we offer punch lists in PDF format. But our goal is to scale as we grow and expand our product base to accommodate various needs.

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How to Implement an LMS Successfully?

LearnUpon

Implementations will vary from customer to customer and whether your LMS choice is an installed solution which will take a longer time to configure in comparison to a cloud-based LMS such as LearnUpon which has zero deployment time.

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Microlearning Leapfrogging - How to Succeed Against All Odds - Tip #160

Vignettes Learning

All against my consulting mindset Considering my years of experience and implementation of learning technologies, I could sense that the leadership may not exactly understand what they're getting into. Customer and organizational demands become the triggers and drivers of change.

Learning Should Include all Stakeholders

Adobe Captivate

This fell flat on its face because they never consulted the management or employees in each branch to arrive at a training plan that would be suitable for everyone across the business. However, that lead to a quick fifteen-minute update of the new products and little else.

2015 – We’re rolling out 4 industry leading features for you

ScholarLMS

You can upload any PDF presentation or MS office document. b) Customization on ScholarLMS's default theme. Custom roles and capabilities. eCommerce products and settings (2 products). Custom domain setup. 2 hrs consultation and training.

Learning Objectives and Corporate Goals: How to create the perfect training

TalentLMS

A mission repeatedly unaccomplished, a new process established, a latest application implemented or too many complaints from the customers, all highlight a learning gap. As someone said, not too long ago, “…if you cannot measure it, you cannot manage it”.

LMS Review: Adobe Captivate Prime

Talented Learning

Adobe wisely assumes that potential customers need a successful 30-day trial to seriously consider a purchase, and “self-service” set-up tutorials are essential to a strong start. Skills are integrated throughout the product. Product: Captivate Prime.

Double Your eLearning Return on Investment

eLearning Architect

Running my own eLearning consultancy has certainly been an eye-opener and provided me with a steep learning curve. Any business can create the most incredible product or useful service, but if they don’t market their product/service, the business will ultimately fail.

Blended Learning For Better Results

Adobe Captivate

Flex – Most of the curriculum is delivered via a digital platform and teachers are available for face-to-face consultation and support. Using Blended Learning. Types of Blended Learning. Face-to-face driver – where the teacher drives the instruction and augments with digital tools.

The 12 Days of Screencasting - On the Ninth Day.

TechSmith Camtasia

Most folks will tend to look at screencasts as being composed of the following stages - recording, editing and production. A pdf storyboard can be downloaded from: [link]. We have just a few days left in our "12 days of Screencasting" series.

The Winners List: Learning Locker® Open Source Awards 2019

HT2 Labs

Best use of Learning Locker® for Education: Guroo Producer are an Elearning Consultancy based in Sydney, Australia focused on building immersive, self-paced and blended adaptive learning. Best use of Learning Locker® in Support of Another Product: .

What the Future Holds for Learning and Development

CLO Magazine

I consult on the use of adaptive learning, analytics and AI in L&D systems and e-learning platforms. I view learners as the customer, and if the customer is not happy, you will lose all engagement. Custom e-learning can be very expensive and takes a long time to create.

Insights from a presentation master: Q&A with Echo Swinford

BrightCarbon

Echo Swinford, the one-woman team behind presentation consultancy Echosvoice , has been a PowerPoint MVP since 2000. I also really like the fact that Designer is now not just working with Microsoft themes but will work with custom corporate themes. I think we are going to see more and more industries and products start building into that 3D capability in the future. People use it for newsletters because you can get a nice PDF out of it: it’s a good page layout program.

Kicking Off 2019 Strong: Introducing Docebo 7.6

Docebo

product release elevates AI, social learning, privacy and course management functionalities. A course management beta mechanism that allows Enterprise-level customers to test course environments without risking any trouble to production data or slowing down their platform.

How Course Creators Can Improve Their Affiliate Marketing Programs with Dustin Howes

LifterLMS

The industry standard is around 25%, but checking out your competitors and your profit margins for your products can provide some insights for how much in commissions you can give out and still be profitable while incentivizing affiliates to promote your products. We love the product-.

How Valid are Research Results? And What to Do

Tony Karrer

I know the folks from CornerStone and their product does some really interesting things. Looking at Cornerstone's site: "Cornerstone's customers are not only satisfied with their solutions, but also recognize that Cornerstone can grow with their business, as evidenced by their leading loyalty ranking.” Josh Bersin, Bersin & Associates "For years, Cornerstone has provided an excellent integrated talent management solution for performance, learning, and succession management.

Online Course Marketing and Sales is Not Really Rocket Science with Chris Bintliff

LifterLMS

Having a results-driven or outcome-focused approach to course building and consulting is a great tool for solving problems and fixating on the important issues. I would say sales are experts in the product. They are customer. Yeah, the consultation.

BLOG: Where do businesses find their LMS content?

Unicorn Training

Yet, like with third-party content, massive leaps forward are also being made in the production of in-house content too. Increasingly, customers are looking for simple authoring tools to be built into their LMS.

How Technology Partners Help Associations Comply with GDPR

WBT Systems

An EU citizen with a Gmail address who signs up for a newsletter or downloads a PDF. Members, customers, and system users are “data subjects.”. Require GDPR training for anyone who has access to member, customer, prospect, and user data. Association technology consultant David DeLorenzo advised in a DelCor Technology Solutions post : “Develop a policy of ‘privacy by design.’ Time’s up!

Collecting Knowledge and Learning - 4/04/2007

Big Dog, Little Dog

They must choose the tools that will best help them make business decisions that lead to enhanced processes, products and services - and result in superior performance. PDF file. If things weren't complicated enough, we now have a relatively new term to confuse all but the army of consultants who thrive on giving complicated labels to simple behaviours - 'Social Computing'. Follow four principles to deliver customer satisfaction year after year

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Who don’t we want to work smarter?

Jay Cross's Informal Learning

Making a producer just a little bit more productive returns giant rewards at the bottom line, more than anything you could do to beef up what the novices are doing. Old hands may have known it all in yesterday’s world but can only remain productive by keeping up with changes.

Whose learning are you responsible for?

Jay Cross

Making a producer just a little bit more productive yields greater rewards than anything you can do with novices. Old hands may have known it all in yesterday’s world, but they can only remain productive by keeping up with changes. They are temps, specialists, consultants and service providers. It’s the logic of the supply chain: Since inefficient links get passed along to the customer, companies must optimize the performance of the chain. CLO Magazine, October 2009.