PDG

FEBRUARY 9, 2023

NEWS PDG is Poised for Growth in Life Sciences with Two New Sales Team Additions By: Performance Development Group February 9, 2023 – 3 min read PHILADELPHIA, PA, February 2023. Stephen Jones has over 15 years of experience in life sciences sales, and brings a strong knowledge for medical compliance, customer service, and communication.

Sales 52

Sales Teams Portfolio Expertise 52

Wahoo Learning

NOVEMBER 10, 2022

In this guide, we take a look at channel sales and its many benefits, as well as some elements to consider in your planning. What is Channel Sales? Channel sales is a sales strategy whereby a company sells a product or service through another company, to make the product or service available to the chosen market.

Sales 52

Sales Guide Metrics Performance Support 52

Dashe & Thomson

DECEMBER 27, 2010

Because of the vast range of services we provide as a management consulting firm, we’re something different to every client. Some see us as instructional designers, some as technical writers, others as change management consultants, and still others as a supplemental staffing agency. Liam McCoy: Thanks for this. Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

FEBRUARY 10, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

Social Networks 124

Social Networks Social Social Learning Blended Learning 124

Kitaboo

AUGUST 6, 2019

Engaging interactive content can transform conversations with sales prospects and convert them into customers. Creating interactive content for sales enablement is an effective practice to convert prospects into loyal customers. It is important to differentiate between content for marketing and sales enablement.

Sales 81

Sales Interactive Content Create 81

Learning Pool

MAY 25, 2021

Learning Pool, the Derry-based elearning solutions provider, is delighted to announce the recent appointment of Kevin Adams as VP, North American Sales to help drive the company’s ambitions in the US and Canada. . Learning Pool has recruited Kevin Adams as VP, North American Sales to help drive ambitions in the US and Canada. .

Sales 60

Sales Brandon Hall SkillSoft eLearning Consultant 60

Dashe & Thomson

MAY 4, 2011

Among industries, a greater number of technology companies and business services/consulting firms spent money on these tools. Across all US companies, spending averaged $6,463 for informal learning tools and services. The figure was highest among large businesses, 42% of which spent money on informal learning during the year.

Social Networks 182

Social Networks Social Learning Social Blended Learning 182

Dashe & Thomson

MARCH 15, 2011

One of my discoveries was Jane Bozarth , who writes a monthly column called “Nuts and Bolts” in Learning Solutions Magazine. In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d. Properly d.

Evalution 160

Evalution Social Networks Social Learning Blended Learning 160

Integranxt

DECEMBER 21, 2023

Advanced Personalization Techniques in Marketing and Sales Large Language Models (LLMs), that work behind Chatbots such as OpenAI’s ChatGPT 3.5, 4 and open source LLM Models such as Llama, are revolutionizing marketing and sales through advanced personalization.

Predictions 52

Predictions Adoption Adopt Emergent 52

The Performance Improvement Blog

AUGUST 14, 2014

One implication of the phrase is that if you measure something (customer service, productivity, sales, revenue, etc.), I once consulted with a state Blue Cross Blue Shield office that proclaimed their commitment to customer service but evaluated customer service reps on the basis of how many calls they handled each hour.

Customer Service 203

Customer Service Metrics Evalution Compliance Training 203

Integranxt

JANUARY 8, 2024

Revolutionizing Customer Interactions Conversational AI has revolutionized customer interactions by offering seamless, intuitive, and highly personalized communication experiences. Through sophisticated data analysis and learning algorithms, Conversational AI can understand individual customer preferences, behaviors, and needs.

Conversation 52

Conversation Business Strategy Privacy 52

Dashe & Thomson

MARCH 6, 2011

Discover the real problems and questions before you jump to the solution. Even if it’s short, take the time to conduct a needs analysis and find the true needs of your learners. Where’s their pain? What’s working? And more importantly, what’s not working? Don’t Throw Out the Baby with the Books. Liam McCoy: Thanks for this. Properly d.

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Degreed

JANUARY 18, 2024

When you’re exploring different solutions, it’s easy to ask vendors for a budget that includes implementation fees. There’s a reason we commissioned our Degreed Total Economic Impact study with Forrester Consulting—to get to the bottom of cost versus value. Customer experience: Use more than sales process interactions.

Platform 59

Platform vendor Diversity Training Customer Service 59

Webanywhere

AUGUST 23, 2023

Talent Development Consultant: Collaborates with HR and management to identify skill gaps, designs career development plans, and implements strategies for employee growth. Customer Service Training Coordinator: Plans and coordinates training for customer service teams, ensuring they have the skills to deliver exceptional customer experiences.

Corporate Learning 52

Corporate Learning Roles Job Diversity Training 52

Dashe & Thomson

APRIL 21, 2011

This shift in leadership style can be characterized as moving from the “Do as I say&# leader to the “Let’s work together to find the best solution&# leader. This reminds me of a session I attended on emotional intelligence at the eLearning Guild ‘s Learning Solutions 2011 conference last month. Properly d.

Innovation 165

Innovation Social Learning Blended Learning Social Networks 165

Dashe & Thomson

MARCH 27, 2011

In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Organizations such as PACT, ASTD, MNISPI, and the Digital Learning Forum get my creative juices going to generate new ideas and synergies. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d. Properly d.

Social Networks 140

Social Networks Blended Learning Social Learning Blogging 140

IT Training Department Blog

MAY 25, 2023

Problem-solving skills also enable professionals to analyze scenarios, identify areas of improvement, and come up with effective solutions. They’re about the sale, not the data entry. Building in a scenario help build empathy and show how their lack of doing a good job can affect that customer service agent later down the road.

Blended Learning 92

Blended Learning Skills Training Train 92

PDG

MAY 15, 2023

More than a decade later, and on the coattails of a three-year global pandemic, sales leaders are now looking at adaptive strategies to accelerate growth during a potential economic downturn. This extra activity translates to slower sales cycles and introduces competition where there was none.

Strategy 52

Strategy RFP ROI Sales 52

PDG

MAY 11, 2023

Or perhaps it’s to increase customer satisfaction, with easier and more reliable transactions. If a Sales organization puts a new Customer Relationship Management (CRM) system in place, goals are likely to be improved customer communication, better opportunity identification, and higher sales.

System 52

System Case Study Compliance Training Training 52

Edume

MAY 21, 2018

Like many mobile operators, Tigo's agents are its distribution network, and they're responsible for selling a wide range of products and providing excellent customer service. Additionally, training on sales skills and entrepreneurship needed to be delivered in a concise, accessible manner that fits around the agents' busy schedules.

Case Study 40

Case Study Sales Study Mobile 40

Creativ Technologies

SEPTEMBER 6, 2021

The customers were not willing to go to stores anymore due to the fear of the disease. Instead, the customer service staff was facing problems due to such a heavy rush of customers online. Increasing demand and technically proficient customers. They don’t have time to answer customer queries on various platforms.

Business 52

Business Server Customer Service Training 52

Dashe & Thomson

APRIL 17, 2011

In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Organizations such as PACT, ASTD, MNISPI, and the Digital Learning Forum get my creative juices going to generate new ideas and synergies. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d. Properly d.

Kirkpatrick 168

Kirkpatrick Social Learning Social Networks Blogging 168

Ninja Tropic

NOVEMBER 23, 2022

Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. Product knowledge training allows employees to get a thorough understanding of all the information about your products or services. Increased Sales & Revenue. What Is Product Knowledge?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Harbinger Interactive Learning

AUGUST 12, 2022

Furthermore, studies conducted by New York Times best-selling author, speaker, and business strategist – Frederick Reichheld, and few others indicate the following: Companies that invest in employee training have 24% higher profits and experience a 20% increase in sales. What tools and technologies should we be investing in for the future?

Harbinger 52

Harbinger Case Study ILT Convert 52

eLearning 24-7

JANUARY 18, 2024

Do I care that you provide a bunch of information early on about your system or other dribble that isn’t relevant because I am interested specifically in seeing the system – not you talking about a deck your marketing or sales team or a combined entity has created. OR the vendor for customer service.

Learning System 69

Learning System System RFP vendor 69

CLO Magazine

MARCH 18, 2020

Excellence in Content recognizes vendors that have created superior customized and/or off-the-shelf learning content. Tasked with making a funny, innovative and, above all, captivating program to increase the Bridgestone sales team’s understanding of Bridgestone tires, SweetRush created Consumer Tire Education. Gold: SweetRush.

Content 60

Content Learning Portal Director Portal 60

TalentLMS

JANUARY 13, 2020

Most companies can only be successful if their channel partners (distributors, consultants, service providers, etc.) Delivering exceptional customer service. Using customer service games for employees, thousands of partners have started learning anytime, anywhere, and in a way that’s fun and meaningful.

Gamification 94

Gamification Examples Training Train 94

learnWorlds

FEBRUARY 6, 2024

Both platforms can help streamline various aspects of the online business , from course creation to sales funnels, and have similar features and capabilities. ClickFunnels is also a marketing platform that allows you to create online courses and memberships, specializing in building sales funnels, and marketing automation.

Comparison 52

Comparison Authoring Tools Metrics Compliance Training 52

Arlo Training & Events Software

MAY 30, 2021

24/7 customer service, Arlo-U training modules and a comprehensive knowledge base means you’re never short of an answer to your question. . The team at Arlo will work closely with your in-house developers, external agencies or third-party software providers to figure out the best solution for you. So that’s it.

Leadership 98

Leadership Blended Learning Business Organization 98

IT Training Department Blog

MARCH 6, 2023

It’s not the end all be all solution to personalize training. Effectively Allow Employees To Test Out Just plopping a test before each training isn’t the best solution. Sometimes testing out can be effective, other times it’s not a great solution. They may have already been exposed to a lot of this knowledge.

Compliance Training 68

Compliance Training Companies Training Train 68

Hurix Digital

JANUARY 9, 2023

Outsourcing training provides transformative resourceful training solutions at an affordable cost. Performance consulting . This third party understands the training requirement of the company to develop an exemplary training solution that boosts their progressive development consistently. Customer Service.

Outsource 52

Outsource Diversity Training Benefits Authoring Tools 52

Arlo Training & Events Software

JULY 20, 2021

If you’re reading this then it’s highly likely you’ve been looking into software options to help run your training business, because you have an existing problem (or two, or three), with your current solution. Maybe you’ve started a free 14-day-trial , or maybe you’ve had a personalized product tour with one of our sales consultants. .

Providers 52

Providers Blended Learning Case Study Training 52

Talented Learning

MARCH 4, 2020

Many different solutions are coming together – and each deal is driven by unique factors. Doesn’t sound like Saba customers will see much upside anytime soon. It may be more controversial, but as a recovering LMS sales guy, I’m not easily persuaded by polished marketing pitches. ” Whew. SEE THE WINNERS NOW!

Saba 98

Saba Cornerstone LMS Custom 98

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 2, 2020

Providing everything from digital strategy and WordPress development services to design services and technical consultation, Trew knowledge is a top-tier full-service WordPress development agency. Their prowess in digital solutions has made them the only Canadian WordPress VIP Featured Partner Agency. . Consulting.

Cost 52

Cost Companies Develop Scanning 52

Limestone Learning

OCTOBER 28, 2020

David Fivecoat, Managing Partner at The Fivecoat Consulting Group, will discuss his experience giving performance improvement feedback to over 1,000 Ranger students who did not meet course standards, tough conversations at a distance (a failure on his part) and having tough conversations with the media. Tuesday, Nov. 10, 2020, 11 a.m.–12

Free 133

Free Diversity Training Compliance Training Blended Learning 133

IT Training Department Blog

MARCH 6, 2023

It’s not the end all be all solution to personalize training. Effectively Allow Employees To Test Out Just plopping a test before each training isn’t the best solution. Sometimes testing out can be effective, other times it’s not a great solution. They may have already been exposed to a lot of this knowledge.

Compliance Training 52

Compliance Training Companies Training Train 52

Limestone Learning

SEPTEMBER 30, 2021

PT: Community Member Showcase Join TLDCast’s crowdcast as they feature Gwen Navarrete Klapperich, Chief Learning Consultant of Klapperich International Training Associates (KITA) LLC. Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives.

Free 136

Free Diversity Training Compliance Training Brandon Hall 136