Remove Consulting Remove Informal Learning Remove Knowledge Management Remove Performance Support

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. So, managers say they need to be trained again.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

PKM 158
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time. Providing generic, platform related information is not too useful.

MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. It takes a relational stance in which learning takes place both in relation to others and in relation to learning resources.”. Learning will simply become integrated into our life-stream.

MOOCS IN WORKPLACE LEARNING – PART 5: SKILLS LEARNERS NEED TODAY

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities. A MOOC is an intrinsically participative, collaborative mode of learning.

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” How will social learning evolve in the coming years?

The Changing Face of Work and Workplace Learning

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

Demystifying Working Out Loud

Learnnovators

It has helped me to develop my personal learning network (PLN) and enabled my PKM. Given this context, I have tried to explain what #wol entails for those like me who might be trying to spread the approach, believe in the fundamental philosophy of transparency and open work, and wish to empower everyone with a simple yet powerful learning tool for self-driven learning. A process to be mandated by management/supervisors/organizations with defined rules.

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. Flexible about time and space: In a connected world where we are very often working, learning, and interacting with individuals across the globe as a normal course of life, time takes on a different meaning.

MOOCs in Workplace Learning – Part 5: Skills Learners Need Today

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. The earlier posts… MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities.

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Community members learn together, share feedback, take onus of building the domain.

Social Technology, Community Management & Organizational Development

Learnnovators

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. I wanted to set the premise for what is to come in the months and years ahead…and where do we come in as learning and organizational development specialists. Standardization, efficiency, processes, supervisory management, planning, etc.,

MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ).

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

The Big Question this month is Workplace Learning in 10 Years : If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see? What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization? What new departments will be responsible for parts of workplace learning? Isn't that the definition of management.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Managing Innovation.

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

Roles 138

Working Out Loud: Using the Tools We Already Have

Learnnovators

A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. This thought was triggered by David Kelly’s presentation – Social Media, Social Learning, and Curation where he highlights the role each of the social tools/platform can play in our sharing and learning.

HOW SOCIAL LEARNING IS POWERING UP TODAY’S WORKPLACES

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” – Albert Bandura (Originator of Social Learning Theory) “ The research isn’t heartening.

The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities. These are essentially “pull” and collaborative learning modes and cannot be imposed. But first, WHAT IS EMERGENT LEARNING?

Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Survival requires continual innovation, and at the core is learning faster than everyone else. Lots of the opportunities to improve come through the network, through the people we learn with and from. Learning leaders should facilitate this learning to optimize outcomes.

Workplace Learning in a World “Beyond Automation”

Learnnovators

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. The remaining tasks will require individuals who fundamentally think differently about work and learning. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce?

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. When we talk about social learning, we are talking about the fundamental organizational structure of a business. The current failure of organizations to integrate social learning stems from their bolt-on strategy.

Moving from distance learning to learning distanced: Building human capabilities in times of disruption and social distancing

CLO Magazine

With classroom delivery not being an available option, many organizations scrambled to provide learning to either partially remote or entirely remote workforces. This new way of working and learning will likely never revert to our previous reliance on office and classroom environments.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

Don Tapscott (italics mine) I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. When we talk about social learning, we are talking about the fundamental organizational structure of a business. The current failure of organizations to integrate social learning stems from their bolt-on strategy.

Micro-Learning as a Workplace Learning Strategy

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” – Wikipedia. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

IBM 100

Measuring And Evaluating Learning – The Top Skill For L&D Teams

Upside Learning

Recent research by ASTD and REED Learning reveals that measuring and evaluating learning is the top-most skill L&D teams are looking for. Measuring & Evaluating Learning. Delivering Learning. Designing Learning. Improving Performance. Consulting Skills. Managing an L&D Function. Knowledge Management. Does this tell us how the performance (read relevance) of L&D staff is being measured?

MICRO-LEARNING AS A WORKPLACE LEARNING STRATEGY

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

The differences between learning in an e-business and learning in a social business

Jane Hart

In my recent webinar I shared a slide that showed the 5 stages of workplace learning. This has attracted a lot of interest, and I’ve been asked to talk more about the differences between “learning” in Stages 1-4 and Stage 5. Working and learning in Stages 1-4 is based upon a Taylorist , industrial age mindset. Similarly e-learning was also about automating traditional training practices. LEARNING IN AN E-BUSINESS. LEARNING IN A SOCIAL BUSINESS. Learning.

Social Learning doesn’t mean what you think it does!

Jane Hart

Learning and self-expression are exploding. The changes we are seeing in Workplace Learning are of course just one part of the changes we are seeing in businesses as whole. Simply replace the word “business&# in the quote above with the word “learning&# and it still makes sense. So, for instance the first paragraph would now read: “Social Learning ” is not about technology, or about “corporate culture&#. We are interested in good information design.

Re-imagining Work & Learning in a Networked World

ID Reflections

I thought I''d do the same from an L&D and workplace learning perspective. The former identifies shifts in specific areas that will and already are having a far-reaching impact on the way we work, learn, communicate, and engage with the environment and society. Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications."

Portrait of a learning architect: Rob Bartlett

Clive on Learning

Throughout my book The New Learning Architect I take time out to look at real-life examples of great learning architects in action. Rob has achieved success by integrating formal and informal learning activities in pursuit of clear strategic business objectives. Rob is Senior Consultant, Organisational Development for Farm Credit, Canada, a government-owned financial institution making loans to farmers across Canada. learning architects