KNOWLEDGE MANAGEMENT IS A SIMPLE PROCESS ONCE THE RHETORIC IS REMOVED
NOVEMBER 21, 2011
The benefits of knowledge management (KM) are a monster value-add to any organization. Nevertheless, the more I learn how companies capture and leverage their intellectual property, the more disheartened I become. How could such a straightforward process for transferring information and learning become bogged down in dense MBA rhetoric taking what is essentially a simple idea and obfuscating it in layers of process and jargon? A Flash History of Knowledge Management.