Remove Consulting Remove Knowledge Management Remove Learning Strategy Remove Performance Support

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. So, managers say they need to be trained again.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

PKM 158
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Micro-Learning as a Workplace Learning Strategy

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. And we see a trend to provide more options for learning within the work environment and the workflow. More on these components: Coaching is part of talent management.

MICRO-LEARNING AS A WORKPLACE LEARNING STRATEGY

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

Becoming a Social Business – Beyond Culture Change

Learnnovators

The crux of the problem lies in our inability to see how the culture of organizations stem from and is shaped by the very discourse of management that we have collectively subscribed to ever since the Industrial Revolution and the manufacturing era. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down.

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. Flexible about time and space: In a connected world where we are very often working, learning, and interacting with individuals across the globe as a normal course of life, time takes on a different meaning.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Community members learn together, share feedback, take onus of building the domain.

Social Technology, Community Management & Organizational Development

Learnnovators

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. I wanted to set the premise for what is to come in the months and years ahead…and where do we come in as learning and organizational development specialists. Standardization, efficiency, processes, supervisory management, planning, etc.,

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ).

MOOCS IN WORKPLACE LEARNING – PART 1: SOME POINTS TO CONSIDER

Learnnovators

Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. Just as the advent of e-learning created a shift in training paradigms a couple of decades back, MOOCs are set to create another shift today. With the rise of MOOCs, we are also likely to see social, collaborative learning take root in organizations. MOOCs in Performance Support.

MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. It takes a relational stance in which learning takes place both in relation to others and in relation to learning resources.”. Learning will simply become integrated into our life-stream.

MOOCS IN WORKPLACE LEARNING – PART 5: SKILLS LEARNERS NEED TODAY

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities. A MOOC is an intrinsically participative, collaborative mode of learning.

Working Out Loud: Using the Tools We Already Have

Learnnovators

I wrote about the strategies and benefits of working out loud earlier here and here. A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. The former leads to focused learning and the latter leads to serendipitous discoveries. Articulating a dilemma or a question or a learning adds clarity and often brings insight.

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” ” – Albert Bandura (Originator of Social Learning Theory). “

MOOCs In Workplace Learning – Part 1: Some Points To Consider

Learnnovators

Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. Just as the advent of e-learning created a shift in training paradigms a couple of decades back, MOOCs are set to create another shift today. With the rise of MOOCs, we are also likely to see social, collaborative learning take root in organizations. MOOCs in Performance Support.

THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Coca Cola is highly successfully in its new content marketing strategy aimed at doubling consumption of Coke by the year 2020! Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. 70:20:10 Model in Managing Innovation. 70:20:10 Model in Learning & Development.

The Changing Face of Work and Workplace Learning

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

Demystifying Working Out Loud

Learnnovators

Here are some of my older posts: Getting Started With Working Out Loud , 7 Strategies To Facilitate Working Out Loud , and Working Out Loud: Using The Tools We Already Have. It has helped me to develop my personal learning network (PLN) and enabled my PKM. A process to be mandated by management/supervisors/organizations with defined rules. The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers.

MOOCs in Workplace Learning – Part 5: Skills Learners Need Today

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. The earlier posts… MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities.

L&D’s Role In A Purpose Driven Workplace

Learnnovators

This post is inspired by the #ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. The chat was full of insights and learning, as always. And the trigger for this post was the question: How will learning & development shift in a PDW? I have been writing about the shifts required by L&D to meet the connected and collaborative knowledge economy for some time now. Re-imagining Work and Learning in a Networked World.

Roles 126

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. When we talk about social learning, we are talking about the fundamental organizational structure of a business. The current failure of organizations to integrate social learning stems from their bolt-on strategy.

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” – Wikipedia. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

IBM 100

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

Roles 138

EMERGENT WORKPLACES: LEARNING IN THE NETWORKED WORLD

Learnnovators

A recent, very brief conversation with @krishashok triggered a few thoughts related to emergent workplaces and what learning in the networked world will look like. Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. NETWORKED LEARNING CHARACTERISTICS.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

Measuring And Evaluating Learning – The Top Skill For L&D Teams

Upside Learning

Recent research by ASTD and REED Learning reveals that measuring and evaluating learning is the top-most skill L&D teams are looking for. Measuring & Evaluating Learning. Delivering Learning. Designing Learning. Improving Performance. Consulting Skills. Managing an L&D Function. Knowledge Management. Does this tell us how the performance (read relevance) of L&D staff is being measured?

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

Don Tapscott (italics mine) I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. When we talk about social learning, we are talking about the fundamental organizational structure of a business. The current failure of organizations to integrate social learning stems from their bolt-on strategy.

HOW SOCIAL LEARNING IS POWERING UP TODAY’S WORKPLACES

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” – Albert Bandura (Originator of Social Learning Theory) “ The research isn’t heartening.

The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities. These are essentially “pull” and collaborative learning modes and cannot be imposed. But first, WHAT IS EMERGENT LEARNING?

Emergent Workplaces: Learning In The Networked World

Learnnovators

A recent, very brief conversation with @krishashok triggered a few thoughts related to emergent workplaces and what learning in the networked world will look like. Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning.

7 eLearning Experts Share Tips on How to Choose the Best Learning Management System

ProProfs

Identifying the ‘right’ learning management system (LMS) for your business can be quite a hassle. Nearly every solution provider you interact with will claim to have the perfect tool that can support all your eLearning needs. Know your learning strategy: Don’t buy an LMS based on what you need it to do now. LMSs are not easily scalable so plan for the growth of your organization and how your learning strategy will need to adapt.

Workplace Learning in a World “Beyond Automation”

Learnnovators

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. The remaining tasks will require individuals who fundamentally think differently about work and learning. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce?