Remove Consulting Remove Knowledge Management Remove Performance Support Remove Specialist

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time. Marketing the platform — albeit subtly — is one of the tasks of a community manager.

Collaborative Learning Anthropologist and Specialist (CLA): Enterprise 2.0, Web 2.0 and Learning Career or Job Opportunities

Vignettes Learning

Collaborative Learning Specialists - of all types! Resident expert - is accessible to networks of people, provides ideas as needed, shares expertise, has high visibility, initiates thinking ( SMEs , face-to-face trainers, consultants - as specialist SME bloggers who are sought after, followed by their networks in domain areas inside Enterprises). Online Coach - uses video and audio conferencing, Instant Messaging, Twitter, tracking to support coaching roles.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

MOOCS IN WORKPLACE LEARNING – PART 1: SOME POINTS TO CONSIDER

Learnnovators

Workplace learning designers, consultants, organizational leaders and change agents, and employees will have to work in collaboration to bring about this shift. MOOCs in Performance Support. Course design have been based on an analysis of past performance data or a prediction of skills the organization might need in the future. Sahana Chattopadhyay is an L&D Consultant, OD Specialist, Blended Learning Architect, Social Learning Evangelist, and Blogger.

MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ) “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. To make MOOCs successful, it is important for orgs to have: Community managers and facilitators — I have written about this later in the post.

MOOCS IN WORKPLACE LEARNING – PART 5: SKILLS LEARNERS NEED TODAY

Learnnovators

The emergent nature of MOOCs can have interesting outcomes: They can enable the formation of Communities of Interests (CoIs), which can evolve into Communities of Practices (CoPs) if participants are keen on building the domain knowledge and practices. This requires online community management skills on the part of the MOOC facilitator. Sahana Chattopadhyay is an L&D Consultant, OD Specialist, Blended Learning Architect, Social Learning Evangelist, and Blogger.

Becoming a Social Business – Beyond Culture Change

Learnnovators

The crux of the problem lies in our inability to see how the culture of organizations stem from and is shaped by the very discourse of management that we have collectively subscribed to ever since the Industrial Revolution and the manufacturing era. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down.

The Changing Face of Work and Workplace Learning

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze.

Demystifying Working Out Loud

Learnnovators

A process to be mandated by management/supervisors/organizations with defined rules. The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. It is time to accept that talent management is a critical business need and a business process; it is not an HR/L&D process. Rebuilding Management Skills and PM. The world has gotten complicated.

Integrating Social Learning In The Workplace

Learnnovators

However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. The side effects of hierarchy and top down management – obsolete principles, hunger for power and unnatural competitiveness – desensitized the organizations.

MOOCs in Workplace Learning – Part 5: Skills Learners Need Today

Learnnovators

The emergent nature of MOOCs can have interesting outcomes: They can enable the formation of Communities of Interests (CoIs), which can evolve into Communities of Practices (CoPs) if participants are keen on building the domain knowledge and practices. This requires online community management skills on the part of the MOOC facilitator. Sahana Chattopadhyay is an L&D Consultant, OD Specialist, Blended Learning Architect, Social Learning Evangelist, and Blogger.

“Digital Mindset”: What Is It All About?

Learnnovators

This post is an attempt to distill some of the skills/attitude/knowledge that possibly make up the “digital mindset” In an attempt to crystallize the skill sets, some of the finer nuances have been lost. This diagram, by putting in perspective the characteristics of a workplace of the 21st Century, acts as a trigger to define certain qualities that everyone (employees, leaders, managers, partners, customers, and all other stakeholders) need to inculcate today.

Social Technology, Community Management & Organizational Development

Learnnovators

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. I wanted to set the premise for what is to come in the months and years ahead…and where do we come in as learning and organizational development specialists. Standardization, efficiency, processes, supervisory management, planning, etc.,

L&D’s Role In A Purpose Driven Workplace

Learnnovators

This post is inspired by the #ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. I have been writing about the shifts required by L&D to meet the connected and collaborative knowledge economy for some time now. Role of Community Management in Workplace Learning Today. They do not need stringent monitoring and managing. In such an organization, L&D needs to become community managers and connectors.

Roles 126

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Explicit and tacit knowledge gets shared. This is where a community manager can be indispensable.

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

Dialogue is an important aspect of learning and the MOOCs support conversation. MOOCs may possibly herald a more agile and mobile working & learning methods, global collaboration and a changing relationship with knowledge. It’s a fundamental shift in the ways we interact with data, with knowledge, with people. MSL 9): Knowledge synthesis (prior knowledge, new knowledge, multidisciplinary learning).

MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

“ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. MOOCs are well-suited for open-ended topics that generate discussions and debates, have new knowledge and research growing around it, and are of interest to a wide audience.

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

Dialogue is an important aspect of learning and the MOOCs support conversation. MOOCs may possibly herald a more agile and mobile working & learning methods, global collaboration and a changing relationship with knowledge. It’s a fundamental shift in the ways we interact with data, with knowledge, with people. MSL 9): Knowledge synthesis (prior knowledge, new knowledge, multidisciplinary learning).

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” – Wikipedia. Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze.

IBM 100

EMERGENT WORKPLACES: LEARNING IN THE NETWORKED WORLD

Learnnovators

Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. No longer is knowledge and information tied to workplace hierarchy. Sahana Chattopadhyay is an L&D Consultant, OD Specialist, Blended Learning Architect, Social Learning Evangelist, and Blogger.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. It is time to accept that talent management is a critical business need and a business process; it is not an HR/L&D process. Rebuilding Management Skills and PM. The world has gotten complicated.

Roles 138

Working Out Loud: Using the Tools We Already Have

Learnnovators

It might encompass the entire process one followed when managing client expectation or the approach one took to learn about sketch-noting and implement the learning. I have tried to combine a couple of blog posts into these presentations: L&D Re-imagined – 21st Century Workplace Learning and Community Management – Towards a Learning Organization.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. The side effects of hierarchy and top down management – obsolete principles, hunger for power and unnatural competitiveness – desensitized the organizations.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

A truly social business encapsulates the necessary preconditions for social learning — transparent, supportive and collaborative. It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

A truly social business encapsulates the necessary preconditions for social learning — transparent, supportive and collaborative. It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics.

The differences between learning in an e-business and learning in a social business

Jane Hart

knowledge sharing. Management. Frequently misunderstood as “learning in informal ways”, eg by use of informational rather than instructional resources, or when formal/managed learning takes place outside a classroom. Understands that the natural, continuous learning that accounts for the majority of learning takes place in the workflow – and is to be encouraged, fostered, supported and shared. Supporting autonomy. Teams and groups encouraged and supported.

The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

This is leading to a shift in the role of the L&D department – from managers and disseminators of formally designed programs to facilitators and enablers of collaboration and communities. When fully realized and supported, emergent learning provides autonomy, mastery and purpose to learners and agility, adaptability and resilience to organizations. It is in communities that knowledge is exchanged and challenges solved.

Emergent Workplaces: Learning In The Networked World

Learnnovators

Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. No longer is knowledge and information tied to workplace hierarchy. Sahana Chattopadhyay is an L&D Consultant, OD Specialist, Blended Learning Architect, Social Learning Evangelist, and Blogger.

Workplace Learning in a World “Beyond Automation”

Learnnovators

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce? Communities foster collaboration and cooperation, exchange of diverse perspectives and creation of entirely new knowledge.

Micro-Learning as a Workplace Learning Strategy

Learnnovators

This free-flowing nature of work requires rapid exchange of information and sharing of knowledge in byte-sized chunks that are easy to assimilate. This instantaneous kind of information and knowledge exchange, peer support, and sharing of tacit knowledge happen in short bursts. A deluge of content coupled with an ever decreasing shelf-life of knowledge is forcing people to access a huge mass of information just to keep on top of things.

MICRO-LEARNING AS A WORKPLACE LEARNING STRATEGY

Learnnovators

This free-flowing nature of work requires rapid exchange of information and sharing of knowledge in byte-sized chunks that are easy to assimilate. This instantaneous kind of information and knowledge exchange, peer support, and sharing of tacit knowledge happen in short bursts. A deluge of content coupled with an ever decreasing shelf-life of knowledge is forcing people to access a huge mass of information just to keep on top of things.

Time for the Training Department to be Taken Seriously

Xyleme

Today, I’m going to talk about learning content management (ECM) and enterprise content management (LCM). The enterprise content management software market currently exceeds $4B, so it’s quite clear that the vast majority of organizations place strong emphasis on their ECM strategy – a strategy that the training organization unfortunately typically takes no part in. Home About Podcasts Videos Xyleme Inc.

Ten years on

Clive on Learning

As of this month, it's now ten years since I left Epic and became a freelance consultant. Many more specialist tasks (including what used to be the basics, i.e. running courses) are now outsourced. Boot camps raise many interesting questions about the efficiency/effectiveness/ethics of knowledge cramming, which I have yet to get my head round. Without the WWW, multimedia specialists would have retained their exclusive status.

Learning to the Rescue: The FDIC’s Thom Terwilliger

CLO Magazine

In response, its learning and development team created just-in-time training, learning guides and new courses to ensure new employees could support the increased work load. He occupied roles from cook to logistics planner, career field manager, commander, as well as cadet at the University of Texas at Austin. One is in restaurant management from the Community College of the Air Force, and the second is in business administration from Christopher Newport College in Newport News, Va.