Colorful Consulting: Lessons from Larry

Allison Rossett

Today I learned about consulting from a surprising source. This consultant needs a consultant. I decided to seek out a hair color consultant. The receptionist looked stunned that I thought I could just drop by to consult with Larry. While I wait, I think about the essence of consulting. This movement to a more consistently colorful me served up reminders about consulting. It reminded me of my second consulting gig, at least thirty years ago.

Consultative Selling Techniques: 6 Ways to Earn Trust and Sell More

Sales Hacker Training

A consultative selling approach is key to running a well-oiled sales team. To me, the difference between a traditional sales process and a consultative one looks a bit like the difference between a doctor and a therapist. What Is Consultative Selling?

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9 of Your Customer Service Training Questions, Answered


Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

Lessons Learned: LMS Feasibility Study

Petra Mayer

This project provided many lessons that became apparent through the analysis of the RFI responses. Lessons for the RFP process. There were a lot of lessons that will help to develop a more detailed RFP (Request for Proposal). Lessons about the benefits of an LMS.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Measurement Matters: 3 Data Analytics Lessons to Remember

Talented Learning

Here are three of the most memorable examples: Lesson 1: Find Your “North Star” Metric. Lesson 2: Measurement is a Nonstop Endeavor. Which leads to my next lesson…. Lesson 3: Analysis Without Action Is Pointless.

Learning From the World’s Biggest Brands, How to Consult, and Scaling Up a Niche Course Subscription Platform with Gary Fox of WP Slide Sync


Learning from the world’s biggest brands, how to consult, and scaling up a niche course subscription platform with Gary Fox of WP Slide Sync in this episode of LMScast with Chris Badgett of LifterLMS. For example, you’ve done a lot with marketing and CRM consulting.

Evolving From Service Provider to Course Creator to Software Entrepreneur with Sam Brodie from Offsprout Page Builder


Learn about the journey of evolving from service provider to course creator to software entrepreneur with Sam Brodie from Offsprout page builder in this episode of the LMScast podcast with Chris Badgett of LifterLMS. And that just kinda goes over all the lessons learned building the agency.

10 lessons from Design Thinking that can be applied to digital learning

Rob Hubbard

If you haven’t heard of them before, they are a design consultancy headquartered in California but with offices throughout the world. They use the design thinking methodology to design products, services, environments, and digital experiences. By Tess Robinson, Director, LAS.

Career Advice: Jesse Jackson

CLO Magazine

Additionally, I supported the business, specifically the commercial bank, as a client service manager for our global network. What lessons have brought you here? Lessons really manifested themselves at key transitions. Jesse Jackson. What has been your career path?

Megan Torrance shares her career journey

CLO Magazine

After getting a bachelor’s in communication and an MBA, I joined Andersen Consulting (now Accenture), learned Authorware (an early e-learning authoring tool) and how to write training guides … then was never staffed on a project where that was my role.

3 Lessons Trainers Can Learn From Marketers


Thus, it’s not without fear that I say what I’m about to say… Most of us in training could learn a few lessons from the marketing team. Lesson 2: Talk is cheap. Lesson take-away: Don’t fall into the trap of selling change that you can’t deliver.

Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

And how is this innovative concept helping consulting firms extend their reach? Bridgespan is one of the world’s premier nonprofit management consulting firms that empowers mission-driven organizations and philanthropists to accelerate social change.

Making Learning Evaluation Work – Lessons from Marketing- Observations from the Webinar

Learning Cafe

Did we have some good discussion during the webinar on “Making Learning Evaluation Work – Lessons from Marketing & Elsewhere” ! Melissa Yee – National Survey Lead, National Prescription Service. Bob Spence – Director, Bob Spence Consulting. As expected we did not find any silver bullets and probably raised more questions than we answered. There was general agreement that learning evaluation could be better despite the challenges.

[Guest Post] Life Lessons from a Respected eLearning Executive

Corporate eLearning Strategies and Development

About the Interviewer Maestro eLearning is a customer service company in the business of creating custom online training courses [ [link] ]. They’re collaborating with industry consultants and vendors to launch the Maestro eLearning Awards. Steve Cooper has been nominated as Best eLearning Executive in the Maestro eLearning Awards , dubbed the OSCARS of the eLearning industry. What follows is an interview between Steve and the award’s organizers, Maestro eLearning.

How Do We Find the Right eLearning Partner?

ThinkingKap Solutions

Are training services just one of the services they provide? Tons of companies feel the need to round out their offerings with ancillary services. Training, especially eLearning, should not be a tack-on to other services. Consulting

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

There are several reasons why: RSVP FOR OUR JANUARY WEBINAR! • When software is free, you have to make money with services. And training is a service. They want everything to be self-service. Because their business model is self-service.

The 4 Cs to Designing Meaningful Scenarios, Part 3: Connections

eLearning Brothers

The learner chose this response because you carefully engineered it to appeal to those segments of the customer service population who think that by remaining professional at all times, they are doing a good job. We offer full-service instructional design services, consulting, and more.

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Rockstars on the Road: Hear Marty Rosenheck Speak at These Events

eLearning Brothers

Marty Rosenheck recently joined our team as the director of talent development consulting, enabling our Custom Solutions team to provide an even wider array of services to our clients.

Working with an Instructional Designer: How to Prepare for Success

WBT Systems

Not all IDs have the same skillset nor do they all choose to offer the same services. You need one project lead on the association side and, if you’re working with an ID firm and not an individual consultant, one project lead from their side too. Lessons from similar past projects—what went well and what didn’t. Document these lessons as well as any other helpful project resources (timelines, roles and responsibilities matrix, etc.)

7 Ways to Make Money Selling Online Courses


Most of us are willing to pay recurring fees for ongoing lessons—music lessons, private tutoring, sports—so long as we believe we’ll continue to gain value from those lessons over time. Learners hesitate to sign up for a subscription service if they think of their course as a once-and-done program. You don’t have to charge the same fees for every service. You can use a free pilot lesson to test your idea and build up a subscriber list.

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Adobe Captivate: Adding Video to the TOC

The Logical Blog by IconLogic

While this be a bit distracting, the video won't actually overlay the slides when the lesson is previewed or published. We've got you covered with an  awesome collection of full-day courses, 3-hour mini courses, and mentoring/consulting services.

Don’t Overthink Your Online Course


Online courses offer a significant opportunity to earn extra income, supplement a consulting service, or to even start a business. Create a course that is split up into logical lessons and then sell it. I have fielded many questions related to online courses over the years, and the biggest obstacles preventing them from launching are often self-imposed.

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xAPI Camp – DevLearn: Call for Proposals Ends 8/10


We’re looking for new lessons learned. There’s no guarantee of selection if you submit something and sponsorship is not considered for selection — we welcome vendors, consultants and stakeholders to present as well as practitioners, designers, engineers, managers and leaders. We’re not advertising our services. The next xAPI Camp is taking place at DevLearn on September 29, 2015. We have a number of proposals already, but we want to see more.

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Tech Company Grovo Hires First CLO

CLO Magazine

Grovo, an education technology company that was founded in 2010 and focuses on microlearning applications through its technology, professional services and content library, hired its first chief learning officer, Summer Salomonsen.

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Standing at the Crossroads – Providing Navigational Clues to Help Learners Find Their Way

Integrated Learnings

You consult your maps, but you still aren’t sure where you are. Sometimes, learners feel this way during an eLearning lesson. What causes learners to lose their way in lessons? Variance in navigation Most simple lessons are fairly straight-forward with how the navigation works.

What’s the CEO want to see

Clark Quinn

You need to be talking to the business units, using their measures and performance consulting to find and fix the problems. E.g. “we increased the percentage of…” The point is that if people are sharing lessons learned, we should see faster learning and higher success rates and/or greater innovations. Even the number of or percentage of employees who’ve taken L&D services isn’t enough.

Gyrus Systems Earns Award For “Best Compliance LMS” By Talented Learning


Talented Learning is a news, research and consulting organization dedicated to the advancement of all aspects of extended enterprise learning technology solutions. “We are always focusing on customer needs, product innovation and services." Our teachers taught us the harsh lesson that sloppiness has consequences. Excellent customer service flows naturally from a corporate…… Gamification – Badges, Levels, or Leaderboards?

Five top tips to boost creativity

Clear Lessons

Liggy Webb is an award winning and bestselling author, presenter and international consultant specialising in life skills. The guiding principles in the book have recently been televised for a series with the BBC world service due out in 2019. Clear Lessons Foundation.

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What You Missed at TRYxAPI – ATD ICE


John kicked off the afternoon talking about lessons learned consulting up to senior leaders in manufacturing and tech. This was in service to leveraging Saltbox’s Learning Model Canvas. After a break where we had an opportunity to use our drink tickets (thank you, Nick ;), I re-introduced the Experience API for not-so-technical practitioners and consultants who need to understand what it is, who it benefits and what challenges it addresses.

How upskilling turned everyday employees into ardent advocates for change

CLO Magazine

PwC may be best known as a tax and auditing services firm, but its consultants are expected to be knowledgeable about all financial and business trends. A key element of the program is that it isn’t just for consultants. Sarah McEneaney, digital talent leader for PwC.

LearnDash Version 1.4.0 Brings You GROUPS!


The admin then could go to the lesson and mark the assignment as complete. When building out an LMS, it is essential to test the lesson and course flow. Our product and service is based on real experience consulting Fortune 500 companies with their international training programs.

Case Study: How the mobile operator Tigo increased sales by 66%


It's part of Millicom, a leading provider of cable and mobile services across Latin America and Africa with 51 million customers and revenues of $6 billion in 2017. Tell me about Tigo Honduras. Tigo Honduras is the country's largest mobile operator with close to 5 million customers.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

I believe the L&D profession can take some lessons from both of these Charles Dickens stories, A Tale of Two Cities and A Christmas Carol. PERFORMANCE CONSULTING Performance consulting capabilities are required to support all three areas.

How to use gamification in training (with actual examples)


Let’s take a look at some of the best examples of gamification in corporate training, and how to apply their lessons to your own courses. Most companies can only be successful if their channel partners (distributors, consultants, service providers, etc.)