Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

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Self-Directed Learning or Self-Directed Performance?

Living in Learning

Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig. Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed Learning

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

“We can’t keep thinking of training as a one-time event.” Those of us in the training industry have heard the phrase “forgetting curve” more times than we care to remember, and I’m sure by now we all get the idea.

The Secret to Getting Learning Results May Not Be What You Think

Training Page 18 3 Ready to Make a Shift? solutions 1 The challenge of developing effective training solutions. organizational performance. performance. performance in our organizations. us traditional training only creates 37 %. performance and abilities?

Are You a Performance Consultant?

Integrated Learnings

Let’s face it – the title “Instructional Designer” comes with a reputation that designing instruction or training is all that we do. We have been placed into a box that can be a real challenge to get out of, especially when it comes to moving into more of a performance consulting type of role. How do we break beyond the barriers that have been placed on us and convince our clients to look beyond training as the only available solution? By Dean Hawkinson.

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. Methinks having one in the mix is no longer an option if the L&D function has a prayer of breaking free of the limiting blinders of the traditional Training Paradigm.

Performance Support & “The Art of War”

Living in Learning

Training tactics are slowly changing. We are still Training. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES

Learnnovators

The post 9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES appeared first on Learnnovators.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  the performance needs of the organization, which will help learners see that these courses. training it needs. the training.

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

Driving Performance with Extended Blend

Living in Learning

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered in a virtual synchronous venue; detached from linearity via the use of MOOCs; or pushed out to mobile devices; or shrunken in size to form micro-learning or bursted in small learning chunks; or whatever other label we attach to it.

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. I don’t want to kick training to the curb.

Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

Living in Learning

In the event your brain immediately visualized training courses or learning events residing on your LMS…we have a potential disconnect here because “Training” in any form represents only the 10% in the 70:20:10 framework, and to make that even uglier, the 10% falls into the +/-5% of our 2,000 hour work year that Bersin’s research says we get each year in the form of formal learning.

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The Changing Face of Corporate L&D

Learnnovators

However, after reviewing our many years of work, we realise today that training in isolation is rarely the RIGHT answer for most performance problems, since performance-related issues could find roots in numerous other aspects in the workplace.

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My Library Suggestions for Performance Support & Performance Consulting

Living in Learning

My radicalization around the pursuit of Performance Support and formal Performance Consulting training happened in 2004, and during that time I’ve acquired several books that I consider required reading. I’ve pulled these together on a single page and have each book linked to the associated page at Amazon.com if you would like to read content […]. Continuous Learning

Going Ninja & the Covert Art of Hiding 70:20:10

Living in Learning

After surviving in the L&D profession for over thirty years, I continue to ponder what is it going to take to trip the training air bag? Discovery & Consulting Learning @ the Point of Work Micro-Learning MOOCs Performance Assessments Performance Support Performer Support Sustained Capability 70:20:10 moments of need performance consulting performance diagnostic point of work training needs assessment

Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.

Is Training Falling Short? Turn Up the Pain!

Living in Learning

Discovery & Consulting Learning Ecosystems Performance Assessments Performer Support Sustained Capability discovey KPIs learning continuum organizational change management performance consultingI just finished reading an amazing book, “Chase the Lion”, by Mark Batterson, where the focus is largely examining change…personal change to be exact.

Coaching vs. Consulting: Find the Perfect Balance to Get Buy-in and Results

CLO Magazine

Chief learning officers should consult as well as coach stakeholders while partnering with business units to develop learning strategies. Both coaching and consulting begin with a well-defined problem, challenge or opportunity that is causing pain for the other party.

Xprtise Announces Consultants on Workflow-based Learning and Support by News Editor

Learning Solutions Magazine

Xprtise announces the launch of a consulting firm with experienced team members focusing on workplace learning solutions, including performance support and adaptive learning designed for the moment of need. Design Strategies Instructional Design Performance Support Training Strategies

Chief Capability Officer (CCO) Seeks a New Home

Living in Learning

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential.

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Chief Capability Officer (CCO) Seeks a New Home

Living in Learning

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential.

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From Workflow Documentation Springs Exemplary Performance

Living in Learning

I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile.

The Evolving Role of E-Learning in Corporate Training

Learnnovators

“ When training is done well, doors open, skills develop, and performance excellence yields personal and organizational rewards. What kind of objections (and misconceptions) do we hear about online training? THE QUOTE: “ The future of e-Learning is wide open!

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Rant: Is My Boomer Showing?

Living in Learning

Yeah, this is about Performance Support…you expected something different from me? I’m done filling sandbags to protect the institution of training. 70:20:10 AGILE Discovery & Consulting EPS readiness assessment EPSS Learning @ the Point of Work Performance Support Performer Support Rants & Ramblings embedded performance support EPS performance support performance consulting

Invisibilizing Workplace Learning

Allison Rossett

What he is promising is to delight the line with training and related services that are more authentic and efficient– and far less bureaucratic. A few years ago, I worked on a project that investigated evaluation in a global consulting firm.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. Guild research: We continue to see a trend to replace more scheduled training (classroom, webinars, etc.) with more on-demand training.

Reduced-In-Force…Bomb Sniffer Looking for a Home

Living in Learning

Will stipulate knowledge acquisition is important, but many years of corporate L&D experience has this dog trained to recognize that training…in and of itself…only drives potential. Convinced that “knowing what to do” is great…but actually “doing it effectively” is the brass ring we all seek, but only manifests at the point-of-work…and that requires chasing a performance paradigm like a big dog.

Training Is Not “Predicament-based” & That’s a Predicament

Living in Learning

We don’t design solutions for predicaments…to be more precise…performance predicaments. Continuous Learning Discovery & Consulting Learning @ the Point of Work Performance Assessments Performance Support Performer Support moments of need performance diagnostic performance gaps point of work Root cause analysisWe…L&D…are in a predicament because we don’t actively seek out predicaments.

Finding the Learning & Performance Black Box

Living in Learning

Question: If flawed performance was a jet airliner with a broken engine how far would it fly? And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions.after they find the black box. Discovery & Consulting Learning Readiness Assessment Discovery embedded performer support EPS EPSS performance consulting

Is Our Training Paradigm an Unbeaten Dead Horse?

Living in Learning

Sustained capability…or “competency” if HR-speak is more your style…does not manifest during training regardless of flavor or innovative gyrations we employ. Sustainable workforce performance at the point-of-work is where we need to focus, and point-of-work is not part of, nor within the scope of the training paradigm. 70:20:10 AGILE Discovery & Consulting EPSS MOOCs Performance Support Performer Support Sustained Capability

Intentional Design & the EPS Performance Stack

Living in Learning

AGILE Discovery & Consulting EPSS Performer Support Sustained Capability Technology Enterprise system training EPS intentional design moments of need performance support sustained capability Trolling through my networking groups on LinkedIn yesterday, a post caught my eye where an individual was lamenting how the disjointedness of running disparate systems compromised effective and efficient operations.

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What Blocks Performance Support from Becoming a Strategic Initiative?

Living in Learning

We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Does training contribute to results? Discovery & Consulting EPSS Learning @ the Point of Work Learning Ecosystems Performer Support Sustained Capability learning @ point of work learning continuum LinkedIn performance support performer support

REFRAMING 70:20:10, THE ANATOMY OF WORKFLOW LEARNING

Learnnovators

The post REFRAMING 70:20:10, THE ANATOMY OF WORKFLOW LEARNING appeared first on Learnnovators.

When Are MOOCs Not MOOCs?

Living in Learning

s what I seem to do these days, so buckle up.this might rip you right out of your training paradigm. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. 70:20:10 AGILE Continuous Learning Data Analytics Discovery & Consulting EPSS Learning Ecosystems Performance analytics Performance Support Sustained Capability xAPI Continuum Ecosystem MOOCs performance support