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Colorful Consulting: Lessons from Larry

Allison Rossett

Today I learned about consulting from a surprising source. I’ve tried for solutions to my multi-colored head of hair. This consultant needs a consultant. Salons are now full of specialists. I decided to seek out a hair color consultant. The receptionist looked stunned that I thought I could just drop by to consult with Larry. While I wait, I think about the essence of consulting.

4 Things Sales Enablement Specialists Should Prioritize in 2020

Zunos

As sales enablement evolves, sales enablement specialists must develop their strategies to keep pace with change. As the function of sales enablement matures, sales enablement specialists need to look toward embracing new strategies that will help their teams keep pace and drive bigger revenue and productivity gains. With that in mind, here are four resolutions for sales enablement specialists to focus on in 2020. .

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Managed Learning Services – Time To Re-invent Your Training Function

G-Cube

Managed Learning Service enables both purchase and administration of all training activities for a client organization by an external specialist (Managed Service Provider) in an outsourced mode. The spectrum of services that are offered by a Managed Service Provider includes Training Administration, Vendor Management, Strategic Sourcing and Training Delivery. MLS Managed Learning Services

We’re Hiring! Customer Success Specialist (Dublin)

LearnUpon

At LearnUpon we put our customer’s experience at the heart of everything we do; we always strive for the best solution (not the easy one), and we commit to producing work that we can be proud of. 1-3 years consulting or customer support preferably in software. A strong knowledge of online software (SaaS) products and services. Customer Success Specialist (Dublin) appeared first on LearnUpon.

Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

The Rise of LMS Specialists: A Tour of Learning Tech Innovation

Talented Learning

Welcome to the Era of LMS Specialists. These days, the aim is to provide the best solution in a well-defined niche. Let’s explore and then I’ll introduce you to some illustrative examples of how this “specialist” movement is expanding traditional LMS boundaries. LMS Specialists: Why Now? As an LMS selection consultant , I’ve had a front-row seat in the rapid shift toward specialization. LMS Specialists: What’s So Special?

Customer Service Training Software: Why Every Company Needs It

ProProfs

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant. A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related. Ruby Newell-Legner, c ustomer satisfaction specialist ). These statistics reinforce the fact that customer service is a critical factor in any business, irrespective of the industry. Delightful customer service is the name of the game.

How to Level Up Your Marketing, Web Design, and Photography with Consultant and Business Coach Jean Perpillant

LifterLMS

Learn how to level up your marketing, web design, and photography with consultant and business coach Jean Perpillant in this LMScast hosted by Chris Badgett of LifterLMS. One of the things I look for is kind of a holistic solution, because we have this issue right now, I call it the un-bundling of the marketing stack, where there’s all these specialists and sometimes you get going on a tactic, but you kind of get off the big picture.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. But when the western region’s workforce grew from 12,000 to 16,000 employees in two years, a comprehensive business review revealed customer satisfaction issues such as inconsistent service, late product delivery and client relationship concerns. How did the firm turn it around?

News: 'Landmark Financial Services Regulation Has Brought Clearer Training Focus' Says Sector Expert

Unicorn Training

Only effective, robust training strategies will keep firms out of the FCA’s jaws and it is up to us to keep delivering the best solutions to help them.”For Unicorn Commercial Director, Mark Jones, believes the industry has seized the opportunity to “look at compliance in the context of cultural transformation” as landmark new Accountability regulation comes into force on Monday (7 March).Mark

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Collaborative Learning Anthropologist and Specialist (CLA): Enterprise 2.0, Web 2.0 and Learning Career or Job Opportunities

Vignettes Learning

Collaborative Learning Specialists - of all types! Resident expert - is accessible to networks of people, provides ideas as needed, shares expertise, has high visibility, initiates thinking ( SMEs , face-to-face trainers, consultants - as specialist SME bloggers who are sought after, followed by their networks in domain areas inside Enterprises). to communicate the strengths and weaknesses of social networks and provide solutions. See Raytheon Professional Services.

Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

You may know me as an independent learning systems consultant. Let’s look at how open source learning platforms stack up, based on the extended enterprise attributes we outlined above: 1) Voluntary Learners – Open source solutions are highly configurable at the user interface level, with thousands of community-built plugins. 4) Measurability – Open source solutions have robust reporting capabilities that support a variety of extended enterprise use cases.

Trending in Workplace Learning 2015….

Allison Rossett

Think of it as a move from habits that favor courses to data-driven decisions that tailor solutions. We are not talking about just any customized and personalized solution. A 16-week residential course for retirement specialists? I considered pointing to more aggressive efforts to use data, big and otherwise, to enlighten decisions about programs and services.

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What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. In other words, I’m most interested in learning solutions designed for business customers and channel partners, association members, continuing education participants and the public-at-large. The more solutions I evaluate, the more difficult it is to process it all. It’s a good time to be an LMS selection consultant.

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Marketing Never Ends – How Does Product Education Help?

Talented Learning

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. As this function grew, I hired a team of customer-minded content specialists. Think of your solution as a luxury hotel. Your product launches should pack a bigger punch, adoption rates should increase, customer service queries should decrease and churn rates should improve.

Starting a Customer Education Program: What You Should Know

Talented Learning

As a specialist in this discipline, I’m seeing increased interest from organizations of all types, especially startups. ” Everyone provides their own version of training – from account managers and project leads to customer service managers and support reps. If you take this burden off of each individual’s back, they can focus on issues that truly need custom solutions. “We’re providing white-glove service by customizing everything.”

Bob Little – Crystal Balling with Learnnovators

Learnnovators

As the Senior Partner of Bob Little Press & PR , you have been providing business-to-business public relations (PR) services to many organizations in the ‘learning’ and ‘learning technologies’ industry for years. Moreover, their access to today’s technology means that they think they don’t need an external PR consultant to help them. They can manipulate their accounts to show that in-house PR costs very little when compared with employing an external PR consultant.

MICHAEL ALLEN – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

What would be your advice for them to upskill themselves for designing effective learning solutions for today’s situations? We look for easy solutions, and we are too easily convinced that each new technological advance is the magic bullet. With cloud-based services and Learning Record Stores (LRS), all these devices can share data. My graduate school advisor was a specialist in research on creativity. ABOUT Dr. MICHAEL W.

Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive is a Director of The More Than Blended Learning Company, which works alongside its clients as trusted partners, building their capability to design, develop and deliver effective and efficient learning solutions.

The New Corporate Learning Ecosystem: Coexistence at Work

Talented Learning

As learning technology analysts, we’ve been following the rise of cloud-based learning systems, and the hundreds of developers who have entered the market with highly specialized LMS solutions. Originally, many LMS specialists tried to compete head-to-head with the established giants of the talent management LMS world like Cornerstone , Saba , SumTotal , SAP/SuccessFactors , Oracle. Gone are the days when one learning solution was expected to “do it all.”

27+ Best WordPress Development Companies Based on their Specialization, Location and Cost

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

Full-Service WordPress Agencies. As the name suggests, these WordPress development companies provide end-to-end web services. The main advantage of working with a full-service agency is that you don’t have to worry about coordinating with multiple different teams. Consulting.

Chief Learning Officer Announces 2018 Learning In Practice Award Finalists

CLO Magazine

Division 1: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultancy Services. Helen Rossiter, Senior Talent Development Specialist, West Marine. Division 1: Edward Bell, Director, Dell EMC Education Services. Charles Atkins, Vice President, Dell EMC Education Services. Rite Solutions. CoreAxis Consulting, LLC.

Free L&D webinars for November 2020

Limestone Learning

In this webinar, Dalnaz Hasan, Video Specialist at Panopto, will discuss some common enterprise challenges with using video and strategies on how to overcome them. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem?

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BLOG: Is It OK To Like 'Blended Learning' Again?

Unicorn Training

Consumer Credit is just one area we are working with leading financial services consulting and training specialists FSTP on in bringing a more targeted and streamlined approach to compliance for FCA regulated firms. Meanwhile in January 2015 our learning and performance platform, SkillsServe, was ranked as the top LMS for the financial services sector, and fifth overall, in the Top 50 LMSs Report 2015.

2018 Learning In Practice Award Winners Announced

CLO Magazine

Division 1: Gold: Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultacy Services. Bronze: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Silver: Helen Rossiter, Senior Talent Development Specialist, West Marine. Silver: Edward Bell, Director, Dell EMC Education Services. Silver: Charles Atkins, Vice President, Dell EMC Education Services. Bronze: Rite Solutions.

News: FSTP and Unicorn Deal Raises Compliance Training Bar

Unicorn Training

Leading financial services consulting and training specialists, FSTP, has joined forces with online learning and performance developers, Unicorn Training, to introduce an enhanced sector-specific compliance learning solution that includes integrated T&C guidance and CPD management. As two of the UK’s most prominent financial services training providers the new strategic partnership brings a more targeted, streamlined approach to compliance for FCA regulated firms.

2019 Talented Learning Awards: Continuing Education Systems

Talented Learning

Specifically, today we focus on top learning and certification solutions used by trade and professional associations , mission-driven non-profits, commercial training providers, trade schools and subject matter experts. For example, many top-notch solutions focus on employee compliance, talent management, academic ed tech, learning experiences, content management and authoring. So naturally, we want to emphasize these solutions first and foremost.

News: New Sator Partnership Brings Compliance Boost To Jersey

Unicorn Training

Unicorn has joined forces with respected Jersey-based Sator Regulatory Consulting to enhance Sator’s commitment to providing first class financial industry compliance and regulatory services at global to local level. The new partnership between financial services online learning specialists Unicorn and Sator now offers a managed service for compliance training through Unicorn’s award-winning ComplianceServe learning and performance platform.

Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

Talented Learning

EPISODE 18 – TOPIC SUMMARY AND GUEST: Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. Plus, our solution is cloud-based. In the post-sales phase, we help organizations realize value from their investment in our technology and services by driving measurable behavioral change, growth and operational transformation. It’s tied to the more strategic reason a customer invests in your solution.

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The LMS Meets 2017: Top 15 Learning Tech Predictions

Talented Learning

Rather, they are educated guesses about learning technology trends, based on our continuous market research, our consulting interactions with countless LMS buyers and sellers and more than 20 years of experience we’ve accumulated in the learning industry. The problem with the global employee learning solutions market is that the big, boring talent management LMSs we just mentioned are the standard for managing enterprise-wide learning complexity.

How to Choose Between an eLearning Agency, Freelancer or Full-time Employee

eLearning Architect

We probably understand these terms in our own way, so let me provide a quick breakdown of how I would describe each before we drill down into the meat of the article: Agency: A company with several employees, who creates custom eLearning solutions for clients. Contractor: An individual, sole trader or one man business who will devote themselves to a single client for a pre-determined length of time, usually 3/6 months or longer and will charge a day rate for their services.

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

But in today’s tight talent market, finding specialists with the right skill set can be time-consuming and costly. It’s imperative for learning specialists to develop stronger data fluency, so they can effectively frame metrics, manage data measurement and help interpret results. These solutions make it possible to discover business insights and recommend next-steps based on comprehensive data analysis.

How Does LMS Selection Work? This Case Reveals All

Talented Learning

With 13 years in LMS sales and now nearly 3 years as LMS selection consultants, we’ve been directly involved in $65,000,000 worth of LMS selling and buying. People often ask me, “What exactly should I expect from your LMS selection process and services?” So fasten your seatbelt and read on, as I share a recent story about of the hyper-competitive nature of the LMS market, and the logic needed to identify, compare and choose the ideal solution.

4 Corporate LMS Flavors: Which Do You Choose?

Talented Learning

If you’ve been following the news and analysis from Talented Learning, you know that the thriving 2016 LMS market is comprised of almost 700 vendors, whose solutions can be grouped unequally and imperfectly into corporate, academic, association and continuing education type LMSs. Some vendors have full system-integrator type professional service teams, while many others are based on a self-service implementation model.

18 Top Learning Systems Trends to Watch in 2018

Talented Learning

17 Specialists Steal Even More Spotlight. Among the more than 700 vendors participating in today’s LMS marketplace, we continue to see a wave of learning solutions designed to solve “niche” business challenges. Other specialists leverage their expertise in a particular sector by combining their industry know-how with technology to deliver compelling learning applications. Choosing Your Next LMS: How to Kickstart the Process with an Independent Consultant.