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Colorful Consulting: Lessons from Larry

Allison Rossett

Today I learned about consulting from a surprising source. I’ve tried for solutions to my multi-colored head of hair. This consultant needs a consultant. Salons are now full of specialists. I decided to seek out a hair color consultant. The receptionist looked stunned that I thought I could just drop by to consult with Larry. While I wait, I think about the essence of consulting.

Managed Learning Services – Time To Re-invent Your Training Function

G-Cube

Managed Learning Service enables both purchase and administration of all training activities for a client organization by an external specialist (Managed Service Provider) in an outsourced mode. MLS Managed Learning Services

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We’re Hiring! Customer Success Specialist (Dublin)

LearnUpon

At LearnUpon we put our customer’s experience at the heart of everything we do; we always strive for the best solution (not the easy one), and we commit to producing work that we can be proud of. 1-3 years consulting or customer support preferably in software.

Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

The Rise of LMS Specialists: A Tour of Learning Tech Innovation

Talented Learning

Welcome to the Era of LMS Specialists. These days, the aim is to provide the best solution in a well-defined niche. Let’s explore and then I’ll introduce you to some illustrative examples of how this “specialist” movement is expanding traditional LMS boundaries.

Customer Service Training Software: Why Every Company Needs It

ProProfs

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant. A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related. Ruby Newell-Legner, c ustomer satisfaction specialist ).

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

You may know me as an independent learning systems consultant. 4) Measurability – Open source solutions have robust reporting capabilities that support a variety of extended enterprise use cases. Service Requirements. And they usually prefer commercial solutions.

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. And interestingly, now that volume-based SaaS licensing has energized the extended enterprise LMS market, employee training solutions are following suit.

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News: 'Landmark Financial Services Regulation Has Brought Clearer Training Focus' Says Sector Expert

Unicorn Training

Only effective, robust training strategies will keep firms out of the FCA’s jaws and it is up to us to keep delivering the best solutions to help them.”For Unicorn Commercial Director, Mark Jones, believes the industry has seized the opportunity to “look at compliance in the context of cultural transformation” as landmark new Accountability regulation comes into force on Monday (7 March).Mark

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Collaborative Learning Anthropologist and Specialist (CLA): Enterprise 2.0, Web 2.0 and Learning Career or Job Opportunities

Vignettes Learning

Collaborative Learning Specialists - of all types! Resident expert - is accessible to networks of people, provides ideas as needed, shares expertise, has high visibility, initiates thinking ( SMEs , face-to-face trainers, consultants - as specialist SME bloggers who are sought after, followed by their networks in domain areas inside Enterprises). to communicate the strengths and weaknesses of social networks and provide solutions. See Raytheon Professional Services.

Trending in Workplace Learning 2015….

Allison Rossett

Think of it as a move from habits that favor courses to data-driven decisions that tailor solutions. We are not talking about just any customized and personalized solution. A 16-week residential course for retirement specialists? I considered pointing to more aggressive efforts to use data, big and otherwise, to enlighten decisions about programs and services.

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Marketing Never Ends – How Does Product Education Help?

Talented Learning

This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. As this function grew, I hired a team of customer-minded content specialists. Think of your solution as a luxury hotel.

Starting a Customer Education Program: What You Should Know

Talented Learning

As a specialist in this discipline, I’m seeing increased interest from organizations of all types, especially startups. ” Everyone provides their own version of training – from account managers and project leads to customer service managers and support reps.

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Bob Little – Crystal Balling with Learnnovators

Learnnovators

As the Senior Partner of Bob Little Press & PR , you have been providing business-to-business public relations (PR) services to many organizations in the ‘learning’ and ‘learning technologies’ industry for years. Moreover, their access to today’s technology means that they think they don’t need an external PR consultant to help them. They can manipulate their accounts to show that in-house PR costs very little when compared with employing an external PR consultant.

The New Corporate Learning Ecosystem: Coexistence at Work

Talented Learning

As learning technology analysts, we’ve been following the rise of cloud-based learning systems, and the hundreds of developers who have entered the market with highly specialized LMS solutions. Gone are the days when one learning solution was expected to “do it all.”

Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Clive is a Director of The More Than Blended Learning Company, which works alongside its clients as trusted partners, building their capability to design, develop and deliver effective and efficient learning solutions.

Start with the 70. Plan for the 100.

Performance Learning Productivity

The other 92 provide solutions. 70’ activities are centred on experiential learning and learning through support in the workplace; ‘20’ solutions are centred on social learning and learning through others; and ‘10’ solutions are centred on structured or formal learning.

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Chief Learning Officer Announces 2018 Learning In Practice Award Finalists

CLO Magazine

Division 1: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultancy Services. Helen Rossiter, Senior Talent Development Specialist, West Marine.

Operational Risk Management in a Period of Disruption – Will Normal Programming Resume Shortly?

GRC Solutions

Will ‘normal programming’ resume shortly – as the television service message used to say? Peter Deans is a former Chief Risk Officer and industry leading risk management specialist. GRC Solutions resources. appeared first on GRC Solutions - USA.

Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

Talented Learning

EPISODE 18 – TOPIC SUMMARY AND GUEST: Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. Plus, our solution is cloud-based. It’s tied to the more strategic reason a customer invests in your solution.

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2019 Talented Learning Awards: Continuing Education Systems

Talented Learning

Specifically, today we focus on top learning and certification solutions used by trade and professional associations , mission-driven non-profits, commercial training providers, trade schools and subject matter experts. So naturally, we want to emphasize these solutions first and foremost.

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2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

Ever since cloud technology burst onto the scene a decade ago, hundreds of new learning solutions have entered the market. These are mostly “specialist” platforms. Access Group Acquires Unicorn, UK’s Leader in Learning Technology Solutions. New year. New decade.

News: FSTP and Unicorn Deal Raises Compliance Training Bar

Unicorn Training

Leading financial services consulting and training specialists, FSTP, has joined forces with online learning and performance developers, Unicorn Training, to introduce an enhanced sector-specific compliance learning solution that includes integrated T&C guidance and CPD management.

The LMS Meets 2017: Top 15 Learning Tech Predictions

Talented Learning

Rather, they are educated guesses about learning technology trends, based on our continuous market research, our consulting interactions with countless LMS buyers and sellers and more than 20 years of experience we’ve accumulated in the learning industry. 12 LMS Specialists Are On Fire.

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

But in today’s tight talent market, finding specialists with the right skill set can be time-consuming and costly. It’s imperative for learning specialists to develop stronger data fluency, so they can effectively frame metrics, manage data measurement and help interpret results.

News: New Sator Partnership Brings Compliance Boost To Jersey

Unicorn Training

Unicorn has joined forces with respected Jersey-based Sator Regulatory Consulting to enhance Sator’s commitment to providing first class financial industry compliance and regulatory services at global to local level. For more information about Sator Regulatory Consulting www.sator.je

How to Choose Between an eLearning Agency, Freelancer or Full-time Employee

eLearning Architect

We probably understand these terms in our own way, so let me provide a quick breakdown of how I would describe each before we drill down into the meat of the article: Agency: A company with several employees, who creates custom eLearning solutions for clients.

2018 Learning In Practice Award Winners Announced

CLO Magazine

Division 1: Gold: Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultacy Services. Bronze: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Silver: Helen Rossiter, Senior Talent Development Specialist, West Marine. Silver: Edward Bell, Director, Dell EMC Education Services. Silver: Charles Atkins, Vice President, Dell EMC Education Services. Bronze: Rite Solutions.

18 Top Learning Systems Trends to Watch in 2018

Talented Learning

17 Specialists Steal Even More Spotlight. Among the more than 700 vendors participating in today’s LMS marketplace, we continue to see a wave of learning solutions designed to solve “niche” business challenges. Do you even know if an LMS is the best solution?

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How Does LMS Selection Work? This Case Reveals All

Talented Learning

With 13 years in LMS sales and now nearly 3 years as LMS selection consultants, we’ve been directly involved in $65,000,000 worth of LMS selling and buying. People often ask me, “What exactly should I expect from your LMS selection process and services?”

4 Corporate LMS Flavors: Which Do You Choose?

Talented Learning

If you’ve been following the news and analysis from Talented Learning, you know that the thriving 2016 LMS market is comprised of almost 700 vendors, whose solutions can be grouped unequally and imperfectly into corporate, academic, association and continuing education type LMSs.

BLOG: Is It OK To Like 'Blended Learning' Again?

Unicorn Training

Consumer Credit is just one area we are working with leading financial services consulting and training specialists FSTP on in bringing a more targeted and streamlined approach to compliance for FCA regulated firms. Meanwhile in January 2015 our learning and performance platform, SkillsServe, was ranked as the top LMS for the financial services sector, and fifth overall, in the Top 50 LMSs Report 2015.

Compliance Training. The Essentials In Fostering Employee Participation

Interactive Services

Providing access to quality, credible and widely respected training courses forms a major part of the solution. Long subject to regulation, financial sector activities ranges from advisory services to insurance, banking and investment management.

LMS Trends: 2018 Mid-Year Learning Systems Market Update

Talented Learning

Although the list isn’t exhaustive, it is based on my experience with hundreds of LMS solutions I track and dozens of recent purchasing opportunities I’ve managed. 1) Specialists Steal Even More Spotlight. Specialists now rule the LMS world.