Consultative Selling Techniques: 6 Ways to Earn Trust and Sell More

Sales Hacker Training

A consultative selling approach is key to running a well-oiled sales team. To me, the difference between a traditional sales process and a consultative one looks a bit like the difference between a doctor and a therapist. What Is Consultative Selling?

Trust 84

9 of Your Customer Service Training Questions, Answered


Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Moodle Services Provider – How would you Choose the Right One?


Now that you’ve zeroed down on using Moodle for your training needs, next step would be to hire the right Moodle service provider. And we know it’s a daunting task, given the proliferation of Moodle service providers. Be aware of such service providers!

This Week on #BLPLearn: Consulting with Clients, Interactive Videos, and Storyline Games!

Bottom-Line Performance

We’ll take the best articles shared by our Learning Services, Multimedia, and Product Development teams in their weekly meetings and include them in the weekly #BLPLearn blog. 10 Critical Mistakes Consultants Make With Clients. Create Your Own Quest-Template Version.

Developing a Results Driven Curriculum

experiences that support and enable change in service. thought leadership, best practices, training, and other services to enhance. stability, quality of service, and ultimately, public safety. service by 20%. Developing a. Results-Driven. Curriculum.

Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Webinar: Dare to Share! Power of Shared Actions in Captivate

eLearning Brothers

Discover the flexible world of shared actions and their parameters in last week’s webinar recording with expert Captivate consultant Lieve Weymeis. You’ll be able to understand when a shared action cannot be used and how to create advanced actions from a shared action template.

Avoid Headaches with Managed Services for Enable Now, Powered by Abreon


As a long time change management consultant, I have seen this done really well, but sometimes only OK, and still other times not very well at all. Templates Creation and Use. Abreon Managed Services. To assist clients and to ensure that they get the most value out of Enable Now, Abreon has developed a managed services offering. Abreon’s Managed Cloud Service delivers a simplified and cost-effective way to leverage the power of Enable Now. Digital Transformation.

Why You Need to Know Who’s the Boss of the E-Learning Course

Rapid eLearning

From there determine the scope of the project and get an agreed upon service level agreement or contract. Get your free PowerPoint templates and free graphics & stock images. E-learning E-learning 101 Performance Consulting Project Management

Evolving From Service Provider to Course Creator to Software Entrepreneur with Sam Brodie from Offsprout Page Builder


Learn about the journey of evolving from service provider to course creator to software entrepreneur with Sam Brodie from Offsprout page builder in this episode of the LMScast podcast with Chris Badgett of LifterLMS. You also mentioned, you emphasized the template.

Free White Paper: Migrating to an eLearning Infrastructure

eLearning Brothers

Making the jump from successful classroom training or general information services to the online world of effective eLearning can be challenging and can present many roadblocks. If you want to download this Free White Paper, we invite you to get a Free eLearning Templates account.

Free 172

LMS RFP Tips: How to Find Your Best Learning Technology Fit

Talented Learning

Over the past two years as an independent LMS selection consultant, I’ve helped dozens of buyers use RFPs to buy the best solution for their organization. Where can I get an RFP template as a baseline? Is the LMS RFP a Necessary Evil? A Nice-to-Have? Or Something More?

RFP 99

A Simple Way to Track Courses without an LMS

Rapid eLearning

Create a form using a hosted service. However, you can use a different service if you want (or create your own form on a server). The form collects the data and sends it to the service. Do you have any other ways you use to track the course without using an LMS or paid service?

Track 87

More Than Just Fun & Games: How Gamification Works

eLearning Brothers

If you’ve been a follower of eLearning Brothers for a long time, you probably already know that we have tons of pre-built games and interactions in our Template Library. eLearning Featured Instructional Design Resources Products/Services Resources Training Arcade gamification training arcade

Podcast 10: The New Face of Nonprofit Leadership Development – With Meera Chary of Bridgespan

Talented Learning

And how is this innovative concept helping consulting firms extend their reach? Bridgespan is one of the world’s premier nonprofit management consulting firms that empowers mission-driven organizations and philanthropists to accelerate social change.

How to be Successfull in the E-Learning Industry

Rapid eLearning

I create a Service Level Agreement that documents the project details and expectations. Get your free PowerPoint templates and free graphics & stock images. Assessment E-learning E-learning 101 Performance Consulting Professional Development Project Management

What’s in Your E-Learning Pre-Flight Checklist

Rapid eLearning

It’s important to do some performance consulting to better understand the client’s needs and if training will help. Of course, with services like Content Library , some of that is mitigated and not as big of an issue as in the past.

Here’s an Easy Way to Share Your E-Learning Courses

Rapid eLearning

To keep it simple, it’s a cloud-based storage service similar to Google Drive and Dropbox. Get your free PowerPoint templates and free graphics & stock images.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

There are several reasons why: RSVP FOR OUR JANUARY WEBINAR! • When software is free, you have to make money with services. And training is a service. They want everything to be self-service. Because their business model is self-service.

Clive Shepherd – Crystal Balling with Learnnovators


& Fastrak Consulting Ltd.): Clive is a consultant learning technologist. He established his interest in interactive media as Director, Training and Creative Services for American Express in EMEA. Learnnovators: You have been a consultant specializing in e-Learning, blended learning, and business communications. What would be your advice to budding learning professionals who aspire to consider consulting as a career option?

CD-ROM 100

How to Set Expectations with Your Subject Matter Experts

Rapid eLearning

This includes any templates, instructions for recording and submitting audio. Come up with a service level agreement. Get your free PowerPoint templates and free graphics & stock images.

Game On: Training Employees To Battle Cyberattacks

The Game Agency

The game allows each player to learn about Amazon Web Services (AWS) security protocols. One example is consulting firm PwC’s Game of Threats , a game designed to help executives assess their readiness to respond to a breach and practice taking precautions prior to and after an event. While some companies have the resources to do this in-house, most are well-served to hire an experienced game developer to do it for them. • Build a templated game.

Games 40

A Conversation with Stephanie Nadda

Kapp Notes

Stephanie is a consultant based in Chicago who has worked with large organizations like W.W. Nadda: In my work I have always appreciated good vendors who partnered with me to deliver excellent customer service and innovative solutions. The other day I caught up with Stephanie Nadda.

Lessons Learned: LMS Feasibility Study

Petra Mayer

For example, it would be beneficial to incorporate into an RFP: Keep all criteria of your requirements separate and provide a templated response form for the vendors to complete. Other vendors may be at the opposite site of the spectrum, providing consulting and implementation of systems.

Study 52

5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

If web accessibility issues for disabled users aren’t accounted for and addressed at the outset of the design process, the back end of a project can morph into an imposing labyrinth of alt-text, tabbing, transcript, and template color contrast nightmares.

Web 247

e-Learning budgets: Doing more with less


Create learning content templates with suitable guidelines to help gather pertinent information out of SMEs. For instance, PowerPoint is a tool most SMEs are familiar with and content templates can be developed using this tool.

Budget 261

12 elearning agencies that use Elucidat


But that’s not to say a little extra creativity or speed isn’t sometimes needed, which is where Elucidat’s Professional Services come in. Check out our range of creative services delivered by expert Elucidat consultants if you want to jump-start your next project.

Answers: How Do I Get Started With xAPI?


Now, THE question we’re asked most often in emails, phone calls, first consultations, conferences, workshops — you name it — is this: “How do I get started with the Experience API?”. Download the templates. Added the HTML5 Templates from DevLearn (thx @seanputman1 ).

xapi 227

New technologies for internal trainers


On the other hand, it requires the effort and involvement of all internal experts, not only to share their knowledge, but to be subsequently involved in all coordination and validation phases of that consultant’s work.

6 steps to make your authoring tool implementation a success


Download our authoring tool comparison template to help with this! Customer success consultants, whose jobs are to help you reach your desired outcomes with Elucidat. Professional services for expert coaching and consultancy.

Articulate Storyline Training – Salt Lake City, March 24-27

eLearning Brothers

For everyone attending the Storyline training you’ll get: 12 month subscription to eLearning Brothers Templates. Creating a Storyline Template. The first Articulate Storyline training for the eLearning Road Tour is fast approaching!

How to Write an RFP for LMS Vendors

Web Courseworks

A typical software system RFP has multiple sections; once you complete one you like, you can use it as a template for other requests and programs. Or do you have the internal staff and simply want a vendor who can provide the platform without other services.

RFP 141

10 Helpful Types of Video for Business

TechSmith Camtasia

Many businesses use explainers as promotional videos to communicate the value of their product or service. If your product or service is in the software or technology category, it can be effective to record your screen directly for your demo.

Help 83

How Not to Adopt an LCMS


Unwillingness to standardize your output templates. Hand-crafted content takes time, but the reality is that most learning content can be templated.


Software for Associations | 15 Platforms to Consider

Web Courseworks

If your continuing education program largely comprises webinars, Elevate LMS offers professional production services to make this content even more valuable to your members. Personify’s consulting services will help your association set up a successful platform.