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CORPORATE COMMUNICATIONS: Score Big with Town Hall Meetings

The Logical Blog by IconLogic

The podium, microphone, and projector screen are tested and ready.  At 9 o’clock he steps up to the podium, says good morning and begins reading the first slide. Employees prefer hearing company information from leaders who talk with them, not to them, and engage them with authentic conversation and actions.

Score 100
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CORPORATE COMMUNICATIONS: Score Big with Town Hall Meetings

The Logical Blog by IconLogic

The podium, microphone, and projector screen are tested and ready.  At 9 o’clock he steps up to the podium, says good morning and begins reading the first slide. Employees prefer hearing company information from leaders who talk with them, not to them, and engage them with authentic conversation and actions.

Score 100
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You Need to Add Role-Plays to Your Product Training Immediately

Lemonade

And then I got up to the podium. And yet "knowing about something" is typically all that’s covered in product training. Then send staff off to the front-lines, expecting them to speak confidently to customers. Role-play scenarios improve product training in three important ways: 1. I did my research. Prepared my points.

Roles 40
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CORPORATE COMMUNICATIONS: Score Big with Town Hall Meetings

The Logical Blog by IconLogic

The podium, microphone, and projector screen are tested and ready.  At 9 o’clock he steps up to the podium, says good morning and begins reading the first slide. Employees prefer hearing company information from leaders who talk with them, not to them, and engage them with authentic conversation and actions.

Score 74
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You Need to Add Role-Plays to Your Product Training Immediately

Lemonade

And then I got up to the podium. And yet "knowing about something" is typically all that’s covered in product training. Then send staff off to the front-lines, expecting them to speak confidently to customers. Role-play scenarios improve product training in three important ways: 1. I did my research. Prepared my points.

Roles 40
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For Banks: How to Get Your Employees to Recommend Your Fin-Tech

Lemonade

And then I got up to the podium. And yet "knowing about something" is usually all we cover in product training for front-line staff. Then send staff off to the front-lines, expecting them to speak confidently to customers. That includes letting them experiment with what approaches work best for different customers.

Podium 40
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For Banks: How to Get Your Employees to Recommend Your Fin-Tech

Lemonade

And then I got up to the podium. Your staff may know about your digital products. But that doesn’t mean they’ll be able to speak about your products with customers. The problem is, most training stops with product knowledge. I did my research. Prepared my points. I knew exactly what I wanted to say.

Podium 40