Scenario-Based Learning in Higher Ed

Experiencing eLearning

You’ve been asked by the Marketing Department to give them feedback from your customer service area about customer complaints and issues concerning their new product – an “All-In-One” coffee maker, toaster oven, and microwave.

Five Steps to Secure Awards and Recognition for Your Compliance Training

Interactive Services

It takes months of research, planning, designing, developing, and editing – as well as countless conversations with clients – to provide a course that not only meets compliance requirements but also engages and adapts to end users. By Mark Dorosz (VP Compliance Learning Interactive Services).

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

The applications everyone from Wired to the Wall Street Journal are talking about are altering the way we interact with each other, the way we purchase goods and services, and the way we learn. Your customers deserve to be considered seriously, so does your business.”

Custom 151

Top 25 Training Topics for Small Business Employees

Pract.us

Customer care. Everyone in your company, from sales to sanitation should know about and practice good customer care. Good people management skills improve customer loyalty and decrease complaints. CEO Rupesh Patel shares 5 good customer service habits here.

How Mobile Technology is Changing the Way We Communicate

SkyPrep

Another cross-department team is staying up to date using text messages services and another is holding a video conference to share their input on the status of the new initiative. Workers sharing work conversations tend to be far less personal and keep the conversation to the project at hand.

How Mobile Technology is Changing the Way We Communicate

SkyPrep

Another cross-department team is staying up to date using text messages services and another is holding a video conference to share their input on the status of the new initiative. Workers sharing work conversations tend to be far less personal and keep the conversation to the project at hand.

Lectora User Conference Showcase: Diane Elkins

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Join the Conversation. Customer Support. Lectora Mobile. --> Custom Development Services. Privacy Policy | Terms of Service Forum. Logins.

Lectora User Conference Showcase: But Does It Work?

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Join the Conversation. Customer Support. Lectora Mobile. --> Custom Development Services. Privacy Policy | Terms of Service Forum. Logins.

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc. Privacy / Confidentiality - Limit the visibility.

Web 103

LMS Decision Making Criteria B4 U Buy

eLearning 24-7

Regardless if it is employees, fellow businesses/clients (B2B), customers or some/all of the above, you will have a use case – a learner case. Ask the person running technical/security if they keep up with the latest security/privacy issues and/or solutions. Service/Support.