Expert insights. Personalized for you.
Steven is always busy he is CEO of Princeton Metrics, a strategic consulting company that applies the sciences of learning and assessment to improving training. Here is part of our conversation. I remember the conversation I had with my first thesis advisor. So our goal in designing Intela was to create an easy to use platform that enables trainers to incorporate all of the following practices into their training processes: Spacing effect. Testing effect. MORE
Almost every time I have a conversation, I learn something new. But I don't have nearly enough time to have conversations, learn and write blog posts. So now that some people called me influential , I'm hoping that I can leverage my influence to inspire people to have a conversation with me and help me with my lack of time. So, here are my suggested 100 conversation topics that I wish I had time to speak to you ( yes YOU ) about. Here are my 100 conversation topics. MORE
Whether you’re content marketing, boosting a social media post, or using an automated sales funnel to drive traffic and conversions, you must track, measure, and monitor EVERYTHING. 90% of my clients don’t know a thing about their analytics. That’s because they are out in the world doing what they do best: speaking, training [ ] The post Analytics or Die! appeared first on LightSpeed VT. MORE
Sharing your knowledge with others and creating an effective learning experience for your ‘students’ (whoever they happen to be) doesn’t have to be difficult. Mike suggests choosing a tool that enables back and forth conversation. How can you design content that will help people learn? MORE
Over the past two weeks, we have posted Part One and Part Two in the series that identify which key metrics you should track to assess operational and employee performance in the QSR and hospitality industries. Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Higher conversion optimization means more sales with less advertising and promotion, lowering your operational costs. MORE
Are we making effective use of the right data to inform our strategies and support the organization’s goals? Data is the key in both conversations. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare. To learn more, check out our Team Metrics Video. MORE
But it’s well worth the effort, because this is the most effective way to boost leadership confidence in your team, your mission and your methods. What do you think are the most important customer education metrics? It helps to map metrics to stages in the training management process. Here are three key metrics: 1) Enrollments. Yeah, those are phase two metrics, where you want tie training to an outcome, and you have to define that outcome precisely. MORE
In this article, we will cover why retail training is essential, HR and retail-specific metrics that you can track to show your return on investment and even steps to consider when launching a retail training program. Conversion Rate. Retail KPIs measurement metrics objectives MORE
Using performance metrics to increase employee accountability could provide essential motivation for improvement. This is where performance metrics come into play. What are performance metrics ? A good performance metric also provides hard data and measures quantities within a pre-determined range so that you can help employees find ways to improve their own performance. E = Evaluate effectiveness. The metrics are not related to the role. MORE
However, the effectiveness of these programs require review based on the new normal, versus what the metrics may have been at the time of creating the programs. Our research shows that the following metrics are a must for achieving success with your LMS driven training programs. This must be a metric that is reported by the LMS being used to serve channel training. MORE
With estimates suggesting that workers spend around 20% of their day searching for the right content, not only is this impacting their ability to learn effectively, it’s also wasting everybody’s time. Use Metrics. What metrics are you going to use? “By eLearning Featured Featured Posts Learning & Development Training analytics Metrics predictive maintenance MORE
Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? So it’s not surprising that customer metrics are featured in many CEO scorecards. But which customer metrics matter most? Exploring these four questions can help you develop a useful customer value metric : Which of our existing customers buy repeatedly – and how often do they buy? MORE
However, the effectiveness of these programs require review based on the new normal, versus what the metrics may have been at the time of creating the programs. Our research shows that the following metrics are a must for achieving success with your LMS driven training programs. This must be a metric that is reported by the LMS being used to serve channel training. MORE
Here’s a short video on the Best Employee Engagement Strategies: But how do you ensure that these strategies are effective? To find out the effectiveness of the engagement strategies you need to measure employee engagement levels frequently. So, here are some ways to measure employee engagement effectively: 1. This data is used as a benchmark against which you can monitor and compare the initiative’s effectiveness and progress after its implementation. MORE
In all-hands meetings and 1:1 conversations, executives, HR leaders, and managers all work to convey to those employees how much they’re valued. We’ve all come to expect these “stay” conversations after disruptive events. The Beauty of a Stay Conversation. MORE
The other day I had a chance to have a conversation with Roni Floman of GamEffective. Here is some of the conversation. At some point, we had a full elearning gamification solution that tied into performance metrics. Kapp: In your opinion, what makes gamification so effective for learning? Competing against yourself is always more effective than competing with others. I think that the effective use of microlearning can address both these issues. MORE
The evidence of its effectiveness is vital because it can be used to persuade your organization to invest in the emerging tools—and behavior change—that will enable the wisdom of one person to be shared not just with the individual alongside them, but with the whole organization. Examples of IHG’s Learner Engagement Metrics. MORE
Jeevan: Welcome to Learning Conversations. I am able to talk in a language that is relevant to them, such as strategic priorities, metrics and return on investment. Second is measuring results, really demonstrating our value based on the business metrics such as KPIs. The top three capabilities that learning professionals need to develop to be more effective? . Learning Conversations 70-20-10 online learning Red Cross MORE
This Affirmity blog post looks at how Compliance and Diversity teams can leverage AA metrics to meet organizational diversity goals. The Diversity & Inclusion and Affirmative Action Compliance worlds have experienced different phases and speed of growth of their tools and metrics over their respective evolutions. what they know about the Compliance and Diversity programs and the current metrics, . MORE
Here is a summary of a great conversation I had with Reuben Tozman who I met one night at a conference (actually, we weren’t at the conference venue we were out getting a bite to eat and something to drink). The big question becomes what metrics do we apply for learning, since every learner will build out their own learning materials. MORE
We discussed the evolution of the mLevel game-based learning platform and how it has helped a number of companies increase the effectiveness of learning in their organizations. Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%. MORE
The first time employees practice handling a difficult conversation is often when they’re having the conversation. Role playing, computer-based training, even practice in a mirror can’t compare to the heightened emotion of a real-life conversation. MORE
However, recent conversations about work-related skill sets are starting to acknowledge that soft skills are just as important as hard skills — and can be transferable between jobs. Some of the most highly-rated soft skills in the current market include: Active listening Self-motivation Ability to delegate Time management Effective communication Creative problem solving Negotiation Decision making Conflict management Emotional intelligence Change management. MORE
MOOCs generate a huge amount of data, which can be collected and analyzed to gain insights into how people learn, what teaching methods are most effective, and many other areas related to learning. Online learning works, so let’s shift the conversation to how to make it successful. They concluded that ”distance learning is more effective, or at least as effective as traditional classroom instruction.”. Asynchronous delivery is more effective than synchronous delivery. MORE
Sure, the quality of your tweets and other variables will have an effect, but simply comparing the raw number of followers among tweeps is not really comparing apples with apples. Of course, the metric doesn’t recognise who is following you. Conversely, someone with only 3 followers will be incredibly influential if those people happen to be the President of the United States, Rupert Murdoch and the Head of the European Central Bank. MORE
Regardless of the core topic or use case, every conversation eventually leads to learning measurement. Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our long-running, live monthly webinar series. MORE
Whether you’re talking about your personal development, a learner’s development, or your organization’s development it needs to be ongoing to be effective. Asking for feedback through surveys isn’t organic, two-way conversation. No Metrics, No Proof. Having metrics to back up your work can help you get stakeholder buy-in for future projects. Return on investment (ROI) is one of the most commonly used metrics. MORE
With performance based compensation being one of the top motivators for salespeople, it is important to make sure that your sales team is knowledgeable and effective enough to meet their targeted quotas. To help you get the most out of the conversation, follow the SMART feedback model, which ensures your feedback is Specific, Measurable, Achievable, Realistic, and Timely. Developing an effective sales coaching program can take a lot of time, energy, and patience. MORE
We discussed the evolution of the mLevel game-based learning platform and how it has helped a number of companies increase the effectiveness of learning in their organizations. Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%. MORE
Are we making effective use of the right data to inform our strategies and support the organization’s goals? Data is the key in both conversations. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare. To learn more, check out our Team Metrics Video. MORE
Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like. For example, it can help you determine how well a particular product is likely to sell, who is most likely to buy it and what kind of marketing tactics should be effective at driving sales. But this type of marketing isn’t as effective or efficient as it could be. It takes time, effort, focus and an iterative approach to work effectively. MORE
Successful companies must supplement traditional annual reviews with continual conversations that focus on coaching individuals to develop and deliver on their KPIs, key performance indicators. To create meaningful, ongoing conversations with a clear direction, managers must be reskilled and retrained to do something many have never done or don’t do regularly — coach. Only 1 in 10 people have the high talent required to effectively manage other people. MORE
Important metrics like play rate, conversion rate, number of viewers, and bounce rate have been part of video marketing for a long time. Not all video players and hosts offer the same metrics, although many of them have similar ones or may call them different names. What video metrics should you pay attention to in your video strategy? One of the most straightforward metrics to track with video is the number of times a video has been played. MORE
KEY TAKEAWAYS: As companies grow, they often struggle to onboard customers efficiently and effectively. When getting started, be sure to define success metrics to benchmark at the outset and measure over time. ArrowStream helps restaurants tackle this challenge with data analytics they need to track, analyze and manage their inventory more efficiently and effectively. Interestingly, the addition of online customer education has also shifted the quality of ILT conversations. MORE
Once the organizations analyze the competitive e-learning landscape, the next step is to plan on how to structure microlearning campaigns and the ongoing conversations. The ongoing conversations include the delivery of chunked content in the form of tweets, Facebook posts or short videos shared on Instagram. This is a significant step to ensure that your microlearning approach is tied with other marketing initiatives and active conversations among the peers in the organization. MORE
Summary: Training metrics are vital to your department’s operations, but if they aren’t aligned with the company, you’re creating confusion and an inability to measure. Follow five steps to help you align your department’s metrics with the company’s metrics. But, if your metrics do not align with the company’s overall metrics, how can you measure your department’s actual contribution? Now you can create your metrics. MORE
Here is part of our enjoyable conversation. Unless L&D can make a shift to a strategic contribution, having an impact on real business metrics, I fear it is doomed to extinction. My recommendations are mostly that the key is personal knowledge mastery, as suggested by my colleague Harold Jarche, and that L&D folks need to understand that they have to stay on top of developments in effective ways so that they can understand and facilitate these skills for others. MORE
G-Cube
JANUARY 3, 2021
However, the effectiveness of these programs require review based on the new normal, versus what the metrics may have been at the time of creating the programs. Our research shows that the following metrics are a must for achieving success with your LMS driven training programs. This must be a metric that is reported by the LMS being used to serve channel training.
G-Cube
JANUARY 3, 2021
However, the effectiveness of these programs require review based on the new normal, versus what the metrics may have been at the time of creating the programs. Our research shows that the following metrics are a must for achieving success with your LMS driven training programs. This must be a metric that is reported by the LMS being used to serve channel training.
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Your Training Edge
SEPTEMBER 13, 2012
Summary: Training metrics are vital to your department’s operations, but if they aren’t aligned with the company, you’re creating confusion and an inability to measure. Follow five steps to help you align your department’s metrics with the company’s metrics. But, if your metrics do not align with the company’s overall metrics, how can you measure your department’s actual contribution? Now you can create your metrics.
KnowledgeCity
OCTOBER 26, 2018
Using performance metrics to increase employee accountability could provide essential motivation for improvement. This is where performance metrics come into play. What are performance metrics ? A good performance metric also provides hard data and measures quantities within a pre-determined range so that you can help employees find ways to improve their own performance. E = Evaluate effectiveness. The metrics are not related to the role.
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Inkling
MAY 23, 2016
Over the past two weeks, we have posted Part One and Part Two in the series that identify which key metrics you should track to assess operational and employee performance in the QSR and hospitality industries. Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Higher conversion optimization means more sales with less advertising and promotion, lowering your operational costs.
KZO Innovations
JANUARY 3, 2020
This Affirmity blog post looks at how Compliance and Diversity teams can leverage AA metrics to meet organizational diversity goals. The Diversity & Inclusion and Affirmative Action Compliance worlds have experienced different phases and speed of growth of their tools and metrics over their respective evolutions. what they know about the Compliance and Diversity programs and the current metrics, .
Axonify
MAY 12, 2017
Are we making effective use of the right data to inform our strategies and support the organization’s goals? Data is the key in both conversations. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare. To learn more, check out our Team Metrics Video.
Leo Learning
JULY 15, 2019
The evidence of its effectiveness is vital because it can be used to persuade your organization to invest in the emerging tools—and behavior change—that will enable the wisdom of one person to be shared not just with the individual alongside them, but with the whole organization. Examples of IHG’s Learner Engagement Metrics.
Axonify
MAY 12, 2017
Are we making effective use of the right data to inform our strategies and support the organization’s goals? Data is the key in both conversations. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare. To learn more, check out our Team Metrics Video.
Talented Learning
FEBRUARY 11, 2021
Regardless of the core topic or use case, every conversation eventually leads to learning measurement. Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our long-running, live monthly webinar series.
STRIVR
FEBRUARY 18, 2021
The first time employees practice handling a difficult conversation is often when they’re having the conversation. Role playing, computer-based training, even practice in a mirror can’t compare to the heightened emotion of a real-life conversation.
Avilar
DECEMBER 2, 2020
In all-hands meetings and 1:1 conversations, executives, HR leaders, and managers all work to convey to those employees how much they’re valued. We’ve all come to expect these “stay” conversations after disruptive events. The Beauty of a Stay Conversation.
LightSpeed VT
OCTOBER 17, 2017
Whether you’re content marketing, boosting a social media post, or using an automated sales funnel to drive traffic and conversions, you must track, measure, and monitor EVERYTHING. 90% of my clients don’t know a thing about their analytics. That’s because they are out in the world doing what they do best: speaking, training [ ] The post Analytics or Die! appeared first on LightSpeed VT.
Kapp Notes
SEPTEMBER 17, 2016
Steven is always busy he is CEO of Princeton Metrics, a strategic consulting company that applies the sciences of learning and assessment to improving training. Here is part of our conversation. I remember the conversation I had with my first thesis advisor. So our goal in designing Intela was to create an easy to use platform that enables trainers to incorporate all of the following practices into their training processes: Spacing effect. Testing effect.
Your Training Edge
OCTOBER 30, 2018
With estimates suggesting that workers spend around 20% of their day searching for the right content, not only is this impacting their ability to learn effectively, it’s also wasting everybody’s time. Use Metrics. What metrics are you going to use? “By eLearning Featured Featured Posts Learning & Development Training analytics Metrics predictive maintenance
Kapp Notes
JUNE 24, 2014
Here is part of our enjoyable conversation. Unless L&D can make a shift to a strategic contribution, having an impact on real business metrics, I fear it is doomed to extinction. My recommendations are mostly that the key is personal knowledge mastery, as suggested by my colleague Harold Jarche, and that L&D folks need to understand that they have to stay on top of developments in effective ways so that they can understand and facilitate these skills for others.
Your Training Edge
MAY 7, 2015
MOOCs generate a huge amount of data, which can be collected and analyzed to gain insights into how people learn, what teaching methods are most effective, and many other areas related to learning. Online learning works, so let’s shift the conversation to how to make it successful. They concluded that ”distance learning is more effective, or at least as effective as traditional classroom instruction.”. Asynchronous delivery is more effective than synchronous delivery.
Kapp Notes
AUGUST 9, 2017
The other day I had a chance to have a conversation with Roni Floman of GamEffective. Here is some of the conversation. At some point, we had a full elearning gamification solution that tied into performance metrics. Kapp: In your opinion, what makes gamification so effective for learning? Competing against yourself is always more effective than competing with others. I think that the effective use of microlearning can address both these issues.
Talented Learning
JANUARY 21, 2020
Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? So it’s not surprising that customer metrics are featured in many CEO scorecards. But which customer metrics matter most? Exploring these four questions can help you develop a useful customer value metric : Which of our existing customers buy repeatedly – and how often do they buy?
Talented Learning
FEBRUARY 18, 2020
KEY TAKEAWAYS: As companies grow, they often struggle to onboard customers efficiently and effectively. When getting started, be sure to define success metrics to benchmark at the outset and measure over time. ArrowStream helps restaurants tackle this challenge with data analytics they need to track, analyze and manage their inventory more efficiently and effectively. Interestingly, the addition of online customer education has also shifted the quality of ILT conversations.
Association eLearning
NOVEMBER 1, 2017
Whether you’re talking about your personal development, a learner’s development, or your organization’s development it needs to be ongoing to be effective. Asking for feedback through surveys isn’t organic, two-way conversation. No Metrics, No Proof. Having metrics to back up your work can help you get stakeholder buy-in for future projects. Return on investment (ROI) is one of the most commonly used metrics.
mLevel
JANUARY 20, 2016
We discussed the evolution of the mLevel game-based learning platform and how it has helped a number of companies increase the effectiveness of learning in their organizations. Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%.
Talented Learning
MARCH 17, 2020
Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like. For example, it can help you determine how well a particular product is likely to sell, who is most likely to buy it and what kind of marketing tactics should be effective at driving sales. But this type of marketing isn’t as effective or efficient as it could be. It takes time, effort, focus and an iterative approach to work effectively.
Kapp Notes
MAY 9, 2011
Here is a summary of a great conversation I had with Reuben Tozman who I met one night at a conference (actually, we weren’t at the conference venue we were out getting a bite to eat and something to drink). The big question becomes what metrics do we apply for learning, since every learner will build out their own learning materials.
Kapp Notes
JANUARY 18, 2016
We discussed the evolution of the mLevel game-based learning platform and how it has helped a number of companies increase the effectiveness of learning in their organizations. Now here are the highlights from our conversation. First, the platform: mLevel’s purpose is to measurably increase the engagement, effectiveness and retention of our client’s workforce learning programs, while reducing the time to create and deploy those programs – often by as much as 80%.
TechSmith Camtasia
SEPTEMBER 18, 2020
Sharing your knowledge with others and creating an effective learning experience for your ‘students’ (whoever they happen to be) doesn’t have to be difficult. Mike suggests choosing a tool that enables back and forth conversation. How can you design content that will help people learn?
Talented Learning
JANUARY 15, 2020
But it’s well worth the effort, because this is the most effective way to boost leadership confidence in your team, your mission and your methods. What do you think are the most important customer education metrics? It helps to map metrics to stages in the training management process. Here are three key metrics: 1) Enrollments. Yeah, those are phase two metrics, where you want tie training to an outcome, and you have to define that outcome precisely.
Tony Karrer
DECEMBER 8, 2008
Almost every time I have a conversation, I learn something new. But I don't have nearly enough time to have conversations, learn and write blog posts. So now that some people called me influential , I'm hoping that I can leverage my influence to inspire people to have a conversation with me and help me with my lack of time. So, here are my suggested 100 conversation topics that I wish I had time to speak to you ( yes YOU ) about. Here are my 100 conversation topics.
CLO Magazine
MAY 31, 2017
Successful companies must supplement traditional annual reviews with continual conversations that focus on coaching individuals to develop and deliver on their KPIs, key performance indicators. To create meaningful, ongoing conversations with a clear direction, managers must be reskilled and retrained to do something many have never done or don’t do regularly — coach. Only 1 in 10 people have the high talent required to effectively manage other people.
Learning Cafe
AUGUST 26, 2012
Jeevan: Welcome to Learning Conversations. I am able to talk in a language that is relevant to them, such as strategic priorities, metrics and return on investment. Second is measuring results, really demonstrating our value based on the business metrics such as KPIs. The top three capabilities that learning professionals need to develop to be more effective? . Learning Conversations 70-20-10 online learning Red Cross
Roundtable Learning
JULY 21, 2020
In this article, we will cover why retail training is essential, HR and retail-specific metrics that you can track to show your return on investment and even steps to consider when launching a retail training program. Conversion Rate. Retail KPIs measurement metrics objectives
E-Learning Provocateur
JUNE 22, 2011
Sure, the quality of your tweets and other variables will have an effect, but simply comparing the raw number of followers among tweeps is not really comparing apples with apples. Of course, the metric doesn’t recognise who is following you. Conversely, someone with only 3 followers will be incredibly influential if those people happen to be the President of the United States, Rupert Murdoch and the Head of the European Central Bank.
KnowledgeCity
JUNE 24, 2020
However, recent conversations about work-related skill sets are starting to acknowledge that soft skills are just as important as hard skills — and can be transferable between jobs. Some of the most highly-rated soft skills in the current market include: Active listening Self-motivation Ability to delegate Time management Effective communication Creative problem solving Negotiation Decision making Conflict management Emotional intelligence Change management.
Kitaboo
MARCH 14, 2019
Here’s a short video on the Best Employee Engagement Strategies: But how do you ensure that these strategies are effective? To find out the effectiveness of the engagement strategies you need to measure employee engagement levels frequently. So, here are some ways to measure employee engagement effectively: 1. This data is used as a benchmark against which you can monitor and compare the initiative’s effectiveness and progress after its implementation.
Zunos
MAY 21, 2020
With performance based compensation being one of the top motivators for salespeople, it is important to make sure that your sales team is knowledgeable and effective enough to meet their targeted quotas. To help you get the most out of the conversation, follow the SMART feedback model, which ensures your feedback is Specific, Measurable, Achievable, Realistic, and Timely. Developing an effective sales coaching program can take a lot of time, energy, and patience.
G-Cube
AUGUST 13, 2018
Once the organizations analyze the competitive e-learning landscape, the next step is to plan on how to structure microlearning campaigns and the ongoing conversations. The ongoing conversations include the delivery of chunked content in the form of tweets, Facebook posts or short videos shared on Instagram. This is a significant step to ensure that your microlearning approach is tied with other marketing initiatives and active conversations among the peers in the organization.
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